i purchased refurbished apple ear pods pro for £57.00 Delivery was before miday the next day. Earpods have been re branded by the new seller but as i opened the case my apple phone picked them up... See more
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See what reviewers are saying
I purchased some “refurbished” Airpods from KF Direct last year. They broke within 3 months (battery died and the mechanisms of the airpod was hanging off, despite light usage) and I was issued with a... See more
Company replied
Second time to purchase refurbished AirPod pros from this company and I can honestly say I’ve been more than impressed. Very reasonable prices and a genuine product that works well. Very speedy delive... See more
Company replied
KF-Direct provided excellent service in helping me to find the correct replacement cable for my in-house display connected to my smart meter. Neither Eon nor the smart meter manufacturer could be... See more
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Company details
Written by the company
We are a pioneering tech firm based in Hong Kong, specializing in cutting-edge AI-driven solutions for financial analytics. Their innovative platforms leverage machine learning algorithms to empower businesses with real-time data insights, enhancing decision-making processes in the rapidly evolving financial landscape."
Contact info
Cavendish Centre Wong Chuk Hang, Eastern District, Hong Kong
- +8523105 8918
- sales@kfdhk.co.uk
- kfdirect.co.uk
FAKE AirPods !
FAKE AirPods !! Trading standards needs to get rid of these scammers. Dealing in fake goods in the uk. Shameful. Find a real job, instead of wasting people’s time. What did you think that I’ll receive them and think oh, let me keep these £10 fake Chinese headphones advertised as 3rd generation ? 🤮🤮🤮
22 September 2022
Unprompted review
Reply from KFDT HongKonk
Hi,
We apologize for the inconvenience but we have to deny this claim that these are not genuine airpods, these are seller upgraded and refurbished.
Please note that these are replaced with aftermarket Grade A OEM Parts and we can't compare with brand new as the quality may differ because of the refurbishment process. The internal components are Apple but the external body can be changed due to hygienic reasons.
If you are looking for flawless quality and performance, we request you to kindly buy brand new Apple Airpods from our website with Apple Warranty, these brand new items start from £240.00. These are refurbished products and that's the reason why they are cheaper than the brand new ones.
You are still covered with seller warranty as well as eligible for full refund but for that we have to get the item back so that we can raise an investigation with the suppliers. We source thousands of items from different suppliers around UK so until we get this item back we are unable to recognize the supplier or from which batch it was sold.
Regards
Dave
Customer Care
Amazing!!!!!
After buying a dozen cheap knock off leads from various places, these have been a salvation! 2m leads and they charge my phone rapidly! Received on the day shown on my order and I couldn’t be happier.
Would definitely recommend.
19 September 2022
Unprompted review
Reply from KFDT HongKonk
Dear Charlotte,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Very happy with the product and quick…
Very happy with the product and quick delivery
15 September 2022
Unprompted review
Reply from KFDT HongKonk
Dear Rose,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Ordering was easy to follow and the…
Ordering was easy to follow and the goods I ordered turned up the next day by royal mail can not fault kf direct
16 September 2022
Unprompted review
Reply from KFDT HongKonk
Dear Paul,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Very fast delivery
14 September 2022
Unprompted review
Reply from KFDT HongKonk
Dear Kay,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Headphone quality very good
Headphone quality very good, customer service replied quickly and package sent quickly
14 September 2022
Unprompted review
Reply from KFDT HongKonk
Dear Claire,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Quick Delivery and satisfied…
Delivery was fast and super-satisfied with item purchased - a super-fast Samsung Charger, just as described before purchased
22 September 2022
Unprompted review
Reply from KFDT HongKonk
Dear Dorcas,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
DO NOT DEAL WITH
DO NOT DEAL WITH
Ordered Apple Air Pods, 2nd Generation. Price was reduced to £54 from over £100 so seemed like a genuine deal. Product arrived and I received some cheap fake Chinese earphones...definitely not what I ordered. After calling and emailing many times and getting no answer I finally got a response to tell to send back. Sent the product back on the 17th...then silence. It is now 21st and they are still saying they have not received my returned item. Absolute joke of a Company.
DO NOT DEAL WITH.
17 September 2022
Reply from KFDT HongKonk
Hi,
We apologize for the inconvenience but we have to deny this claim that these are not genuine airpods, these are seller upgraded and refurbished.
Please note that these are replaced with aftermarket Grade A OEM Parts and we can't compare with brand new as the quality may differ because of the refurbishment process. The internal components are Apple but the external body can be changed due to hygienic reasons.
If you are looking for flawless quality and performance, we request you to kindly buy brand new Apple Airpods from our website with Apple Warranty, these brand new items start from £240.00. These are refurbished products and that's the reason why they are cheaper than the brand new ones.
You are still covered with seller warranty as well as eligible for full refund but for that we have to get the item back so that we can raise an investigation with the suppliers. We source thousands of items from different suppliers around UK so until we get this item back we are unable to recognize the supplier or from which batch it was sold.
Regards
Dave
Customer Care
Fast and very easy use for payment…
Fast and very easy use for payment method.
17 September 2022
Unprompted review
Reply from KFDT HongKonk
Dear Amy,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Super fast delivery and item just as…
Super fast delivery and item just as described
9 September 2022
Unprompted review
Reply from KFDT HongKonk
Dear Sam,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Great little gadget
I saw a few really good reviews about the KF Knife sharpener and it certainly lived up to my expectations. It's easy to use and safe because if has a suction pad that sticks to a work surface, and means that you have both hands free and can use it safely with no fear of cutting yourself. In addition it's very compact and easy to store in a drawer. They also had a great offer on the pro version which was cheaper than the price of the standard one elsewhere. What's not to like!
5 September 2022
Unprompted review
Reply from KFDT HongKonk
Dear Lou,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Good customer service
7 September 2022
Unprompted review
Reply from KFDT HongKonk
Dear Ben,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Super service
Super service. Got a great price and very quick delivery. Would highly recommend
5 July 2022
Unprompted review
Reply from KFDT HongKonk
Dear Peter,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Outdoor fairy lights
I ordered outdoor solar powered fairy lights. They work perfectly so far and are really good value for money. They were delivered promptly and well packaged.
24 August 2022
Unprompted review
Reply from KFDT HongKonk
Hi,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Dave
Customer Relations
This is the second time I have used KF…
This is the second time I have used KF Direct and have been impressed from my first visit hence why I have purchased again . The service and prompt delivery was exceptional and will be using you again
31 August 2022
Unprompted review
Reply from KFDT HongKonk
Dear Roland,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Nice ear’s pads
8 September 2022
Unprompted review
Reply from KFDT HongKonk
Dear George,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Reply from KFDT HongKonk
Dear Nikolas,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Easy to navigate website and place an…
Easy to navigate website and place an order. Arrived quickly. Good products and info
6 September 2022
Unprompted review
Reply from KFDT HongKonk
Dear Amy,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Quick delivery and great item
6 September 2022
Unprompted review
Reply from KFDT HongKonk
Dear Jonathan,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Refurbished air buds excellent
Refurbished air buds excellent.
Delivery and presentation also excellent.
What more can I say? Top seller.
6 September 2022
Unprompted review
Reply from KFDT HongKonk
Dear Allistar,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Dave
Customer Relations
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