KGORGE Curtains Reviews 442

TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

The curtains are robust & can take alot ob abuse from wind & doesn't allow rain to seep thru. The turnaround time is approximately 3 years because the hot Alabama sun hear breaks down the fabric & eve... See more

Company replied

Rated 5 out of 5 stars

We received exactly what we ordered. We were happy with what we got. It was easy to order our exact measurements. The company came through as promised delivery came on the date. It was told everything... See more

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Rated 5 out of 5 stars

These outdoor curtains are absolutely beautiful. They hang well and were easy to install. Someday in the distant future when they have been too sun beaten to hold up any longer, I’ll be ordering from... See more

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Rated 1 out of 5 stars

Poor quality product. When I inquired they agreed to ship replacements, but only if I remove my bad review. This is why they maintain a relatively positive online reputation when they are little more... See more

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Company details

  1. Curtain Shop

Written by the company

Kgorge is a brand professional in curtain products. And it' s origins date back to 1999 when it was established as a private enterprise specialized in the production of curtains. We devote ourselves to offering attractive value to customers: Kgorge curtains are designed by designers from Europe and USA. The original fabric processing, dyeing and production of Kgorge products are all completed systematically in our own factory, and all Kgorge products strictly comply with international standards. Meanwhile, all of our products are greatly appreciated in a variety of different markets throughout the world.


Contact info

4.1

Great

TrustScore 4 out of 5

442 reviews

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Rated 5 out of 5 stars

Even though it took a little time to…

Even though it took a little time to receive the curtains - which are beautiful! - Amy was there to answer questions and explain the delay. She gave me excellent customer service. The curtains are a very good material and nicely made. I would buy from this company again!

17 February 2023
Unprompted review
Rated 1 out of 5 stars

Beware of buying from a Chinese company with NO return process.!

Very nice curtains exactly as described and pictured. I ordered these for my mother and she was very pleased with them.

UPDATE: because the first pair of curtains was the correct color and size, we ordered the same identical curtains for the other two windows in the same room. The newer curtains were a completely different color, despite having ordered the same thing. Now all three sets need to be returned and there is NO RETURN PROCESS. There is no way to initiate a return on their website, no way to ship the curtains back and even an order number was not provided, just a tracking ID. There was nothing in the box, no copy of the order, nothing. This is the problem ordering goods from mainland China; DO NOT ORDER FROM THIS COMPANY. My mother is now stuck with several hundreds of dollars of curtains she cannot use in the same room.

13 February 2023
Unprompted review
Rated 1 out of 5 stars

RETURN RIDICULOUSNESS

I simply asked to return the curtains. And this is the email I received:

Thank you for your support.
We are very sorry that our product did not meet your expectations.
Would you consider giving it to your family or friends?
If you want a full refund or a replacement, you need to return this order to us.
And the return shipping fee is covered by you, which will cost much time and money.
So this is why I suggest you to keep this item.
And we can issue you partial refund as compensation. How about that?
Look forward to your early reply.

Best regards,
Kara

I find this highly unprofessional and strange! I just want to return my item!

16 February 2023
Unprompted review
KGORGE Curtains logo

Reply from KGORGE Curtains

Dear Allison Brickell,

Thank you for your support.
We have agreed to your return application.
Pls check the mail,about you received mail,that's our suggestion.
Because we send the product exactly according to your request, there is no problem with the product.
And return will waste a lot of your time and extra return fees.
It's not worth it! So this is why I suggest you to keep these items.
If you have any questions, please feel free to contact us.
Have a nice day!

Best regards,
Kara

Rated 4 out of 5 stars

Good curtains for deck

We purchased these to shade us from the setting sun on our deck. They installed easily and worked very well to keep sun out. They are a little lightweight in the wind but we solved that with some strategically placed snaps.

2 February 2023
Unprompted review
Rated 5 out of 5 stars

Awesome curtains

Received my order in a timely fashion. The curtains are of great quality. The room darkening feature works 100%. Blocks out all the street and security lights around me. My sleep has improved tremendously with these curtains.

31 March 2022
Unprompted review
Rated 5 out of 5 stars

Great price, Great Product

Great price, great curtains! I bought them for my son and his wife and they love them. Much more expensive looking than the price and the room darkening is perfect!

21 December 2022
Unprompted review
Rated 5 out of 5 stars

satisfied

this is the second time i've ordered curtains from this company. very satisfied with product both times

6 January 2023
Unprompted review
Rated 5 out of 5 stars

We purchased six panels and three…

We purchased six panels and three tension rods for our screened porch. They arrived just as expected and were extremely easy to put up. The quality and look of the fabric was a surprise since I had purchased similar curtains from another company at a much higher price. Love them. They will provide the shade and privacy we need when we need it!

3 February 2023
Unprompted review

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