KGORGE Curtains Reviews 442

TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

The curtains are robust & can take alot ob abuse from wind & doesn't allow rain to seep thru. The turnaround time is approximately 3 years because the hot Alabama sun hear breaks down the fabric & eve... See more

Company replied

Rated 5 out of 5 stars

We received exactly what we ordered. We were happy with what we got. It was easy to order our exact measurements. The company came through as promised delivery came on the date. It was told everything... See more

Company replied

Rated 5 out of 5 stars

These outdoor curtains are absolutely beautiful. They hang well and were easy to install. Someday in the distant future when they have been too sun beaten to hold up any longer, I’ll be ordering from... See more

Company replied

Rated 1 out of 5 stars

Poor quality product. When I inquired they agreed to ship replacements, but only if I remove my bad review. This is why they maintain a relatively positive online reputation when they are little more... See more

Company replied

Company details

  1. Curtain Shop

Written by the company

Kgorge is a brand professional in curtain products. And it' s origins date back to 1999 when it was established as a private enterprise specialized in the production of curtains. We devote ourselves to offering attractive value to customers: Kgorge curtains are designed by designers from Europe and USA. The original fabric processing, dyeing and production of Kgorge products are all completed systematically in our own factory, and all Kgorge products strictly comply with international standards. Meanwhile, all of our products are greatly appreciated in a variety of different markets throughout the world.


Contact info

4.1

Great

TrustScore 4 out of 5

442 reviews

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Rated 5 out of 5 stars

Beautiful

These are the best curtains I have purchased. They are beautiful and look great in my office. This is the best brand I have purchased, and I will only buy curtains from them.

8 October 2022
Unprompted review
Rated 5 out of 5 stars

The outdoor curtains are great!

The outdoor curtains we purchased work great and are just as we expected. Shipping of the curtains was fast with upgraded shipping. The tie backs took longer to arrive than we had hoped, which we were not told would be the case. Even with that delay, the curtains were the most important part for us and we were happy with the quality, so we bought more for the rest of our patio.

15 October 2022
Unprompted review
Rated 1 out of 5 stars

Don’t do it

Anything marked as blackout panel isn’t actually a blackout panel. They have a no working customer service number on their website. They are based in China so returns are unfeasible and if you write an email to cancel your order I’m time they will still send your items knowing that you won’t pay return shipping in China.

1 August 2022
Unprompted review
KGORGE Curtains logo

Reply from KGORGE Curtains

Dear customer,

Thank you for your support.
We are very sorry that our product did not meet your expectations.
But your order has exceeded the returnable time.
1. According to our return policy, this situation is not allowed to return.
We have a 7-day "remorse returns" policy, where customers of our online store kgorge.com can return standard size items (customized & made-to-order products not applicable) to us in its original condition for a refund, within 7 days of delivery (postmarked date).
Please refer to our returns policy: https://kgorge.com/pages/return-refund-policy
2. We have warehouses in China and the United States.
And our return address is in the United States. Please check it again.
If you have any questions, please feel free to contact us.
Have a nice day!

Best regards,
Amy

Rated 5 out of 5 stars

Great quality and fast service.

We ordered curtains for our patio and they arrived sooner than we expected. The quality of material was very surprising. The curtains are excellent quality, look and feel fantastic, and despite being in the weather all day every day, are in really good shape.
This was a good experience and I plan to order more soon.

17 January 2023
Unprompted review
Rated 5 out of 5 stars

Exactly what I ordered

Exactly what I ordered! Website did a great job of describing the items so you know what you're receiving. My curtains look great on my patio.

11 July 2022
Unprompted review
Rated 5 out of 5 stars

Quality and Expansive Selection

The quality of the outdoor curtains I received was excellent. A friend of mine saw them and ordered a set of his own. They are vibrant, thick and waterproof. I got a set that has the weights to stop motion in the wind and love it. I did not think I would be able to get something that spanned 12 feet, but they had curtains and rods that worked exactly the way I was hoping.

5 December 2022
Unprompted review
Rated 5 out of 5 stars

These curtains are awesome

These curtains are awesome, I use them on my lanai outdoors to block the sun, they work perfect and Tony surprise they also repel the rain. We love them, and ordered a second pair for another area outdoors.

20 December 2022
Unprompted review
Rated 5 out of 5 stars

Lovely curtains!

Lovely curtains!!! Don’t hesitate - great quality, consistent coloring as we ordered several panels in different sizes. Beautiful at a great price

1st order came directly from China and it took about 2-3 weeks. 2nd order arrived in 3 days - overall very impressed!

1 November 2022
Unprompted review
Rated 4 out of 5 stars

good and heavy qualitiy, but only one suppport rod

The sail is of good and heavy qualitiy. The only negative is a missing second support rod, because the sail is rectangle. So one edge is hanging loose?! Why is there only one in the package?

9 January 2023
Unprompted review
KGORGE Curtains logo

Reply from KGORGE Curtains

Dear customer,

Thank you so much for your review and support.
1. There is only one rod in your order, please check it!
2. If you need the second rod, you need to reorder it.
For being a preferred customer, I have sent an email with a huge 20% discount coupon for you.
If you have any questions, please feel free to contact us.
Have a nice day!

Best regards,
Kgorge.com

Rated 1 out of 5 stars

We purchased outdoor curtains for a…

We purchased outdoor curtains for a patio in our backyard. I actually spoke with someone in the phone who directly assisted me. I was told they were made in the USA, durable, fade proof and would withstand the outdoor elements.
None were true.
The company did not care, they refused to do anything.
Do not spend your money here!

6 January 2023
Unprompted review
KGORGE Curtains logo

Reply from KGORGE Curtains

Dear customer,

Thanks for your order and we are sorry for the inconvenience.
Your feedback let us know that customer service problems still need to continuously improve efficiency. Please allow me to express my sincerest apologies on behalf of my team.
Could you please send us your order number? Please be sure to promptly confirm and then reply to us, we must try our best to solve your problems to your satisfaction.
Looking forward to your quick reply.

Best regards,
Kgorge.com

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