Lovely people at KG; helpful and professional but my delivery had to be re-arranged three times, I believe problems with the supplier. Very happy with the car once I'd received it though.
Company replied
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See what reviewers are saying
This is the second time I have leased a car through KGVS ltd. Received excellent support at every stage of leasing process. Highly recommended.
Company replied
Stay away from them their scammers don’t trust them it’s all lie
Very smooth process, reason for 4 stars is because we emailed a few times with queries but we got no reply.
Company replied
Company details
Information provided by various external sources
Nationwide Suppliers of Vans and Cars - KG Vehicle Solutions Ltd
Contact info
Suite One, Jacobean House, The Village, G74 4LY, East Kilbride, United Kingdom
- 0330 6600 703
- www.kgvs.co.uk
- kgvs.co.uk
3.3
Average
256 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
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I 100% Reccomend
The only thing i can say is that i had an amazing experience working with the staff and they were very helpful from my first query to the time i received my vehicle.
All i can say is that i fully recommended their service to anyone interested in leasing a vehicle.
18 March 2020
Unprompted review
Awesome experience
Awesome experience. Harry, Khiya, and Richard have been great, and I got the car I wanted inside of three weeks!
13 March 2020
Unprompted review
Reply from KG Vehicle Solutions Ltd
Fantastic review Ray, thank you for taking the time to highlight our teams customer service.
Wishing you all the best and enjoy the car :-)
Team KG
Car lease
Very smooth process, reason for 4 stars is because we emailed a few times with queries but we got no reply.
9 March 2020
Unprompted review
Reply from KG Vehicle Solutions Ltd
Thank you for the 4* review Andrew, we do appreciate your feedback.
Hope your both enjoying the new car. If you require any further assistance whatsoever, please do not hesitate to contact us.
Wishing you all the very best.
KG Vehicle Solutions
The team at KGVS did an excellent job
The team at KGVS did an excellent job - sales, finance and admin.
9 March 2020
Unprompted review
Reply from KG Vehicle Solutions Ltd
Thank you Andrew for leaving such a fantastic 5* review. I've passed your comments onto each department, who really appreciate your feedback.
If you require any further assistance, please do not hesitate to contact our office.
Team KG
Lovely people at KG
Lovely people at KG; helpful and professional but my delivery had to be re-arranged three times, I believe problems with the supplier. Very happy with the car once I'd received it though.
9 March 2020
Unprompted review
Reply from KG Vehicle Solutions Ltd
Hi Becky,
Thank you for taking the time to leave feedback. We are working with our supplier to ensure the delivery issue is dealt with better going forward.
I'm so glad you now have the vehicle and I really hope you're enjoying driving it :-)
If you need anything at all, you know where we are
All the best
KG Vehicle Solutions
Great service
Great service. My allocated representative, Khiya, kept me informed all the way through the process. Based on my experience I would highly recommend this company.
9 March 2020
Unprompted review
Reply from KG Vehicle Solutions Ltd
Hi Mr Craig,
Thank you for taking the time to leave a 5* review, our team are very grateful. I will pass your comments onto Khiya.
We really hope you are enjoying the vehicle and if you have any questions, please contact us.
All the best.
KG Vehicle Solutions
Great company giving personal service
Great company giving personal service, so far a better experience than going direct to a more expensive main dealership
9 March 2020
Unprompted review
Reply from KG Vehicle Solutions Ltd
Thank you for taking the time to leave your fantastic review Simon, it really is very much appreciated. :)
If you require any further assistance, please do not hesitate to contact us.
Kind regards
KG Vehicle Solutions Ltd
Nissan Leaf 40kwh
Very Efficient and kept me updated throughout the whole process from order through to delivery.
3 March 2020
Unprompted review
Reply from KG Vehicle Solutions Ltd
Thank you for leaving the 5* review James, it's appreciated. :)
Should you require any further assistance whatsoever please don't hesitate to get in touch.
Kind regards
KG Vehicle Solutions Ltd
Great service
Great service, a good deal on the car, attentive & helpful guidance from the admin team... I say team, I had one person who answered and sent emails at all hours... I was worried about her not having any time off.
29 February 2020
Unprompted review
Reply from KG Vehicle Solutions Ltd
Hi Kristy,
Thank you for taking the time to leave a 5* review for the team, it's greatly appreciated.
We know what it's like waiting on information, so our team try and respond as soon as possible.
We really hope you're enjoying the car and if you need any assistance please contact us.
KG Vehicle Solutions
Kept me up to date and kept everything…
Kept me up to date and kept everything on track despite external issues. Very pleased with the service.
28 February 2020
Unprompted review
Reply from KG Vehicle Solutions Ltd
Thank you for the 5* review Ashley, it's very much appreciated. :)
If you require any further assistance, please do not hesitate to contact the office.
Kind regards
KG Vehicle Solutions Ltd
Very helpful with good communication
18 February 2020
Unprompted review
Reply from KG Vehicle Solutions Ltd
Hi Mr Blair,
Thank you for taking the time to leave a 5* review for our team, we do appreciate it. I hope you both are enjoying the car and if you need anything at all, please do not hesitate to contact the office.
Wishing you all the very best
KG Vehicle Solutions
Very prompt responses and actions
Very prompt responses and actions! Friendly and efficient service
17 February 2020
Unprompted review
Reply from KG Vehicle Solutions Ltd
Thank you Tracey for leaving a 5* review, very much appreciated.
If you require any assistance during the contract, please do not hesitate to contact us.
All the very best.
KGVS
As my daughter arranged most of the…
As my daughter arranged most of the deal with your Company I cannot go into too much detail but she seemed very happy with your service. Jo Gray
30 January 2020
Unprompted review
Reply from KG Vehicle Solutions Ltd
Hi Mrs Gray,
We really do appreciate you taking the time to leave a lovely review. Thank you.
If you have any questions or queries during the contract, please do not hesitate to contact us.
Wishing you all the very best and enjoy the car :-)
KG Vehicle Solutions
Great service
27 January 2020
Unprompted review
Reply from KG Vehicle Solutions Ltd
Good Evening Mr Harcombe,
Thank you very much indeed for leaving our team a 5* review, we really do appreciate it.
If you require any further assistance during your contract, please do not hesitate to contact our office.
Wishing you all the very best.
Team KG
A great experience from start to finish
A great experience from start to finish, despite me ordering a vehicle just before Christmas, KGVS kept me well updated with information about the delivery and were very accommodating to any questions that I had.
17 January 2020
Unprompted review
Reply from KG Vehicle Solutions Ltd
Hi Mr Bullock,
It's great to hear of your experience with our team, your comments have been passed on.
I hope you're enjoying the vehicle and if you need any assistance at all, please do not hesitate to contact the office.
All the very best.
KG Vehicle Solutions.
Very professional and attentive support…
Very professional and attentive support levels.
15 January 2020
Unprompted review
Reply from KG Vehicle Solutions Ltd
Thank you for the lovely review Mr Stanway, we appreciate those 5 Stars.
Should you require any further assistance whatsoever please don't hesitate to get in touch.
Kind regards
KG Vehicle Solutions Ltd
Reply from KG Vehicle Solutions Ltd
Thank you Danielle for the fantastic review, we really do appreciate the feedback.
If you require any further assistance during the contract, please do not hesitate to contact us.
All the very best.
KG Vehicle Solutions
Brilliant service from start to finish
Brilliant service from start to finish! Always in communication with everything that was needed and price was brilliant for the car I got. Highly recommended ! Thank you James and Khiya for making an online lease deal so simple.
14 January 2020
Unprompted review
Reply from KG Vehicle Solutions Ltd
Chloe, Thank you for taking the time to leave your kind review, it really is very much appreciated. :)
Should you require any further assistance whatsoever, please don't hesitate to get in touch.
It was a pleasure doing business with you.
All the very best.
KG Vehicle Solutions Ltd
Nothing less than exceptional!
I have been nothing but impressed with the service, from start to finish. I received the best price, the most attentive customer service and the least amount of hassle. Pure excellence!
11 January 2020
Unprompted review
Reply from KG Vehicle Solutions Ltd
Thank You La-Keshia, we really do appreciate your 5* review. Thank you for your kind words and I'm glad you received excellent service from our team.
Please feel free to contact us at any time, if you have any questions or queries.
All the very best
KG Vehicle Solutions
I didn’t really understand what they…
I didn’t really understand what they done for the value of their fee
7 January 2020
Unprompted review
Reply from KG Vehicle Solutions Ltd
Hi Daniel
I was really surprised to see this review, as having checked back through all communications, you seemed pleased with the service.
We either take a commission from the vehicle supplier, or a processing fee from the customer. We base this on what is financially the best option for the customer.
Our service is managing the process of organising your new car. From sourcing the vehicle, securing finance, ordering the car, taking care of paperwork, and organising delivery.
It is also for allowing you to utilise our volume-of sale-discount level. I'm sure you would have researched the car, so would be aware of just how much more expensive it would be if you had sourced it from the manufacturer directly? Bearing in mind the car was then delivered directly from the same manufacturer, and actually finance from themselves too, I would hope you would therefor agree that it was actually money well spent.
I'm not sure if you received the email I sent as I have not had a reply, but feel free to get in touch if you would like to discuss the matter in more detail.
Kind regards
James
KG Vehicle Solutions
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