Kia Motors Reviews 

The car is stylish. Should Improve some safety features. But overall good car. I bought sia seltos

New Kia Niro 4EV - got it in April but has now got an intermittent fault code - check vehicle electric system - Kia no help with this at all! Local dealers in my area can’t look at it for maybe 6 months!! I have contacted everyone within Kia - the same message given - take it to the local dealers!!! No CUSTOMER SERVICE AT ALL!!!

This is another warning about buying a new kia we purchased a new stonic in 2021first problem was the drivers door paint chipped on the day we travelled over 100 miles to collect i have had to rectify myself kia uk didnt do anything to help. Secod problem was when car went for first service with 3000miles after a number of visits to triangle kia cesterfield we were told it needed a new infotainment screen!! It took over 3 months to fit!! Now we have a water leak coming in through roof!! We cannot get it in to be seen until 13 april !!!!! Then it will have to be booked i again for repair wot a joke this car has turned out to be the car will be going as soon as is repaired not one mention of compensation or any help from kia uk they also want to charge us £11.94 + 22p per mile while our car is looked at there are plenty of car makers out there with excelent customer car so please thinck seriously before you buy one!!!!!

HORRIBLE CUSTOMER CARE! DO NOT GO HERE. They lied to me repeatedly. They sold a car out from underneath me while I was still negotiating.

Do yourself a favor and NEVER GO TO THIS PLACE!

bought a 2016 used kia soul ...was not too sure about kias but i must say it gave me quite a shock this car as 115k and it works great...not a penny spent on it in 8 months ,excellent vision , quiet. cheap on gas i sold new cars for 12 years lots of free demos but this little guy is in the 3 bests overall Canada to U S like a charm ,,,good to hear some positive this car deserves it ... try one with 2,0 engine one very bad point with no excuse no spare tire so i said to the dealer no spare no deal i got the spare ..if you blow a tire their repair kit will be useless don t forget that

Got my kia sportage new in July have trouble with doors jamming when they get heat from the sun keep being told by drayton motors that kia are looking into it not good enough for a car priced at nearly £40,000 wish I'd gone for something else kia not reliable and don't care once they have your money!

I ordered a new Kia Sportage in March 2022, 9 months later I still have had no communications from Kia when it will arrive. My previous cars have all been Mercedes and they never treated customers like this. I am thoroughly disappointed and am considering cancelling the order. For the factory to not provide any information for 9 months is not acceptable. I would not recommend dealing with Kia to anybody including my business colleagues.

Avoid Kia Canterbury! We bought a year old Sportage from Canterbury Kia 3 weeks ago and it broke down 6 days later. The car needs serious repairs and the customer care we received was dreadful they really don’t care. We part exchanged our car and offered to buy another car which was more expensive but was refused as it was not Kia approved so they said they couldn’t give us the same price for ours, They could have made an exception but wouldn’t. We have had 3 weeks of inconvenience and worry. They did supply a courtesy car but did nothing else to assist us. Please be careful if you’re buying a car from koi’s Canterbury!

Kia Sorento PHEV Platinum: This is my fourth new car from Kia! Waiting now for 11 months, there is no communication from Kia when the car is coming! Incredibly bad customer service, I'll look elsewhere for my next car (possibly Mazda)! Am very upset at how Kia treats you! Price of over €50,000 and no communication! Am disappointed! Sven Rutsch

FED UP OF WAITING FOR SPARE PARTS TO FIX YOUR CAR IN EUROPE?

IS YOUR CAR STUCK IN A KIA GARAGE WAITING FOR SPARE PARTS COSTING YOU LOADS OF MONEY AND DISRUPTION?

ITS KIA EUROPE POLICY TO NOT SOURCE PARTS FROM U.K. EVEN THOUGH THOSE PARTS ARE IMMEDIATELY AVAILABLE - TOUGH LUCK THAT THIS POLICY IS COSTING YOU MONEY AND DISRUPTING YOUR LIFE - KIA DON’T GIVE A DAMN ABOUT IT COSTING YOU MONEY

WHEN KIA OFFERED YOU A REPLACEMENT HIRE CAR - DID THEY MAKE IT THAT FAR AWAY IT WAS AN EXTREMELY UNATTRACTIVE OFFER - SO YOU FOUND AN ALTERNATIVE HIRE CAR COMPANY AND PAID FOR THE CAR HIRE YOURSELF? - THIS IS ANOTHER KIA CON TO AVOID THE COSTS OF REPLACEMENT HIRE CARS FOR VARS UNDER WARRANTY