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Kiavi Reviews 

799
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 179 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for providing exceptional support, maintaining clear and consistent communication, and always demonstrating a professional attitude throughout the entire borrowing process. People note that transactions move remarkably quickly, making property purchases highly efficient, smooth, and completely stress-free from start to finish. However, some customers also noted significant challenges with the underwriting team, mentioning frustrating delays and disorganized communication when processing required documents and approvals. A few reviewers experienced slow responses, unhelpful interactions, and difficulties when trying to resolve unexpected issues or obstacles with their files.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently highlighting team members who are wonderful to... See more

Service

Reviewers highlight positive aspects of service, noting that the loan approval and underwriting process moves... See more

Customer service

Customers consistently note positive experiences with customer service, praising responsive, helpful staff... See more

User experience

Customers had positive experiences with user experience, highlighting an efficient, professional, and... See more

Response time

People report positive experiences with response time, frequently praising staff members for providing timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kirstin at Kiavi has been outstanding. In the past 12 months alone, I've closed over $5 million in loans with her support. She is incredibly on top of every detail, always meets timelines, and is extr... See more

Company replied

Rated 5 out of 5 stars

Restee Ceballos was amazing! She was very on top of everything, responsive, and friendly. The portal website was easy to navigate as well and it was helpful that you all had the insurance vendor, loan... See more

Rated 5 out of 5 stars

We use Kiavi exclusively to fund our real estate projects. Nic on the draws team makes sure our funds are delivered on time keeping our projects moving forward. Over the whole team at Kiavi are wonde... See more

Company replied

Rated 5 out of 5 stars

Nilabjo Chakraborty, was awesome in every way. He was supportive, consistent, and able to push through obstacle with his knowledge and professionalism. He never doubted the mission treated as if... See more

Company replied


Company details

  1. Mortgage Lender
  2. also in
  3. Alternative Financial Services
  4. Non-bank financial service

Written by the company

With more than $30 billion in loans funded since its 2013 founding as LendingHome, Kiavi, a Figure Technology Solutions company, is one of the nation's largest non-bank lenders to real estate investors (REIs). Kiavi harnesses the power of data and technology to offer investors a simpler, more reliable, and faster way to access the capital they need to scale their businesses. Its platform lets borrowers price, apply for, and manage bridge, DSCR rental, and new construction loans, with draw and inspection built into the underwriting system. Today, Kiavi is committed to helping investors revitalize the approximately $25 trillion of aging U.S. housing stock, creating move-in-ready homes and rental housing for communities nationwide. For more information, visit www.kiavi.com. NMLS ID #1125207.

Need capital to fund your next investment property?

Written by the company

Trusted by over 12,000+ real estate investors nationwide, Kiavi provides reliable capital without the typical hassles.
Kiavi is a leading lender for residential real estate investors with flexible loan options, including: Fix and Flip / Bridge, DSCR Rental, Rental Portfolio, and Cash-Out Finance programs.

Low Fix and Flip Rates and Closes in as Few as 10 Days!

Low Fix and Flip Rates and Closes in as Few as 10 Days!

Low Fix and Flip Rates and Closes in as Few as 10 Days!
Waiting on slow and time-consuming funding is a thing of the past. Our technology platform puts the power directly into real estate investors’ hands. Apply for hard money loans, get visibility into the process, and receive funding more quickly. We make applying for financing for your investment properties easy.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

799 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(799)

166 reviews in the last 12 months

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Rated 5 out of 5 stars

The folks at Kiavi are Fabulous

The folks at Kiavi are very friendly, helpful, and informative. The process was simple, and we were even given little
Pointers along the way. We will definitely use Kiavi again, especially if we can use Mike Vaughn and Narj. They were very responsive and professional, and I felt as though they truly wanted to help the process run smoothly.

6 April 2026
Unprompted review
Kiavi logo

Reply from Kiavi

Thank you so much for taking the time to share your experience with Kiavi. We truly appreciate your thoughtful feedback and are thrilled to hear how much you enjoy working with us. Your input helps us grow and improve every step of the way

Rated 5 out of 5 stars

Kiavi did it AGAIN!!

Once again, Kiavi has come through with flying colors on another one of our bridge loans. From pre approval to closing, the process was seamless and SO EFFICIENT! Haley was meticulous with her communication and there was never a day when I was left wondering about the status of our loan. Outstanding Precision and professionalism !🙌🏽

20 March 2026
Unprompted review
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Reply from Kiavi

Thank you so much for taking the time to share your experience with Kiavi. We truly appreciate your thoughtful feedback and are thrilled to hear how much you enjoy working with us. Your input helps us grow and improve every step of the way.

Rated 5 out of 5 stars

Nilabjo Chakraborty

Nilabjo Chakraborty, was awesome in every way. He was supportive, consistent, and able to push through obstacle with his knowledge and professionalism. He never doubted the mission treated as if it was own. He was relentless. I am truly grateful to him.

Terry Hollway

1 April 2026
Unprompted review
Kiavi logo

Reply from Kiavi

Thank you for your kind words about Kiavi, and our Team! We’re thrilled to hear about your positive experience, and your thoughtful feedback helps guide us as we refine our service. Your support means a lot to us, and we’re constantly working to get even better!

Rated 5 out of 5 stars

Nick at Kiavi was just a pleasure to…

Nick at Kiavi was just a pleasure to deal with on securing our next investment property. Super smooth process and love the fact that they didn’t need all the paperwork of other lenders. If you are looking for your next investment property and need funding check them out!

31 March 2026
Unprompted review
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Reply from Kiavi

Thank you for your kind words about Kiavi, our Team, and Nick! We truly appreciate your thoughtful feedback and are thrilled to hear how much you enjoy working with us. Your input helps us grow and improve every step of the way. Don’t forget, you can refer friends to Kiavi at https://www.kiavi.com/refer and earn qualifying cash incentives!

Rated 4 out of 5 stars

It was good until your third party…

It was good until your third party title company missed the deadline for several days, and I had to go ahead and pay vendors from my own cash without reimbursment, so much of the loan I had to pay service fees to get, I no longer need, so it has been money losing option..I would have done better with a hard money lendor with higher interest than the money I am effectively losing by choosing the "convenient", lower interest Kiavi option.

30 March 2026
Rated 5 out of 5 stars

Best hard money lender out there

I'm an institutional investor and real estate broker... I've used plenty of hard money lenders in the past. All have not been that great but kiavi is the best that I've done business with and I have been impressed overall. Shout out to my account manager Kristin, she knows her stuff and really helps when I/they need it. To many more loans!

30 March 2026
Unprompted review
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Reply from Kiavi

Thank you for sharing your positive experience with Kiavi! Feedback like yours inspires us to do even better every day. We’re so glad to have earned your trust and support. Don’t forget, you can refer others to Kiavi at https://www.kiavi.com/refer and earn qualifying cash incentives as a thank-you for spreading the word!

Rated 5 out of 5 stars

Trevor and Robert are amazing

Trevor and Robert are amazing, made the process easy

20 March 2026
Kiavi logo

Reply from Kiavi

Thank you for your kind words about Kiavi! We’re thrilled to hear about your positive experience, and your thoughtful feedback helps guide us as we refine our service. Your support means a lot to us, and we’re constantly working to get even better!

Rated 5 out of 5 stars

The loan experience went very smoothly…

The loan experience went very smoothly and everything that was promised was delivered. Thank you Julia and Chasity for the great job!!

26 March 2026
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Reply from Kiavi

Thank you for sharing your positive experience with Kiavi! Feedback like yours inspires us to do even better every day. We’re so glad to have earned your trust and support. Don’t forget, you can refer others to Kiavi at https://www.kiavi.com/refer and earn qualifying cash incentives as a thank-you for spreading the word!

Rated 5 out of 5 stars

smooth process

smooth process. easy to work with. followed up. highly recommend

23 March 2026
Kiavi logo

Reply from Kiavi

Thank you for sharing your positive experience with Kiavi! We appreciate the time you took to share your perspective. It’s amazing to hear how much you value our service, and your feedback helps us continue to improve for customers like you.

Rated 5 out of 5 stars

I had a great closing team

I had a great closing team. Jayme W., Jordin and Kelsee got my refi done in about a week. Big thanks!

16 March 2026
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Reply from Kiavi

Thank you for sharing your positive experience with Kiavi! Feedback like yours inspires us to do even better every day. We’re so glad to have earned your trust and support. Don’t forget, you can refer others to Kiavi at https://www.kiavi.com/refer and earn qualifying cash incentives as a thank-you for spreading the word!

Rated 5 out of 5 stars

Kiavi provided wonderful service and…

Kiavi provided wonderful service and the process was very easy.

23 March 2026
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Reply from Kiavi

We’re thrilled to hear how much you enjoy working with Kiavi! Thank you for taking the time to share your thoughts, it means so much to us. Your experience is invaluable in helping us improve and grow.

Rated 5 out of 5 stars

Kiavi and their team were great to work…

Kiavi and their team were great to work with and made borrowing a super easy process. Their web portal walked me through every step and process all the way to closing. They made my goal of buying an investment property possible! I highly recommend.

16 March 2026
Kiavi logo

Reply from Kiavi

Your feedback made our day! Thank you for letting us know how much you enjoy Kiavi. We always strive to deliver the best experience, and your input helps guide us. If you’re happy with Kiavi, feel free to refer your friends at https://www.kiavi.com/refer and earn qualifying cash incentives as a thank-you from us!

Rated 5 out of 5 stars

Everyone was truly professional and…

Everyone was truly professional and helpful in getting the loan closed. I was guided and clearly explained every step of the loan, and what was to follow.

20 March 2026
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Reply from Kiavi

Thank you for your thoughtful review of Kiavi! We appreciate the time you took to share your perspective. It’s amazing to hear how much you value our service, and your feedback helps us continue to improve for customers like you.

Rated 5 out of 5 stars

Clay from Kiavi was amazing

Clay from Kiavi was amazing. Our initial lender changed the terms on us 1 week to closing and we were left scrambling. Kiavi came through with what they said they would fund without any hiccups. The process was seamless and straight forward. Their platform is user friendly and I’d happily use them again.

20 March 2026
Unprompted review
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Reply from Kiavi

Thank you for your kind words about Kiavi and Clay! We’re thrilled to hear about your positive experience, and your thoughtful feedback helps guide us as we refine our service. Your support means a lot to us, and we’re constantly working to get even better!

Rated 3 out of 5 stars

Seemed pretty good but the fee just to…

Seemed pretty good but the fee just to receive a draw is what has me done with this company. It's an app, nobody came out, charging $200!

9 March 2026
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Reply from Kiavi

We are sorry to hear that your experience with us didn't meet your expectations. At Kiavi, we are committed to empowering investors with the best tools and capital possible, and we take all negative feedback as a serious opportunity for growth. We are reviewing our current processes to ensure we are providing the high-quality service our clients deserve.

Rated 5 out of 5 stars

Excellent experience from start to closing — outstanding team!

Working with Kiavi has been one of the best lending experiences I’ve had from start to finish. Dylan Miceli is hands down one of the best loan officers I’ve ever worked with. When I say amazing, that’s truly an understatement — he was responsive, knowledgeable, and made the entire process smooth.

Andrew Sacksteder was also outstanding. He clearly explained every underwriting requirement, stayed available throughout the process, and helped move everything forward efficiently to get us to closing without delays.

We were able to close within a month, which speaks to the professionalism and organization of the entire team. Because of this experience, I’m already preparing for my next project with Kiavi.

I truly appreciate the support from both Dylan and Andrew, and I’m looking forward to building a long and successful relationship working together.

9 March 2026
Kiavi logo

Reply from Kiavi

Thank you for your kind words about Kiavi and Andrew! We’re thrilled to hear about your positive experience, and your thoughtful feedback helps guide us as we refine our service. Your support means a lot to us, and we’re constantly working to get even better!

Rated 5 out of 5 stars

Easy to work with

Easy to work with

16 March 2026
Kiavi logo

Reply from Kiavi

Thank you for your kind words about Kiavi! We’re thrilled to hear about your positive experience, and your thoughtful feedback helps guide us as we refine our service. Your support means a lot to us, and we’re constantly working to get even better!

Rated 4 out of 5 stars

CLAY at KIAVI is AWESOME!

Kiavi provided a smooth process, their staff were extremely helpful, answering all questions and our customer experience manager was always available. The ONLY draw back was the title company they made our closing process difficult to navigate, with the exception of Attorney Johnathan. Thank you CLAY JOHNSON! You ROCK!

2 March 2026
Unprompted review
Kiavi logo

Reply from Kiavi

Thank you for your thoughtful review of Kiavi! We appreciate the time you took to share your perspective. It’s amazing to hear how much you value our service, and your feedback helps us continue to improve for customers like you.

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