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Rated 1 out of 5 stars

Waiting for a week for this company to “verify payment” prior to shipment. Every other online company verify’s payment almost instantly. They seem to be an order processing company for manufacturing... See more

Rated 1 out of 5 stars

Have never purchased via Shopatron and wouldn't. Someone fraudently used my credit card via Shopatron. The credit card company AND police have been involved. After contacting Shopatron of the fraudule... See more

Company replied

Rated 5 out of 5 stars

I have ordered many items from shopatron. It is always fast, accurate and economical. Orders arrive quick and correct. Everything I have ever ordered has been perfect. Browsing, shopping, and checkout... See more

Rated 5 out of 5 stars

I call Kibo quite frequently, but I almost always get the chance to work with Omar. I believe I call him everyday of the week, and sometimes I call him twice a day asking for his assistance!! He's alw... See more

Company details

  1. Ecommerce solution provider
  2. Business-to-Business service

Written by the company

KIBO is a composable commerce platform for retailers, manufacturers, distributors, and wholesalers who want to simplify complexity and deliver modern customer experiences. KIBO is the only modular platform supporting experiences that span Order Management, eCommerce, Subscriptions, Agentic Commerce, Dropship & Marketplace, AI Search. Companies like Zwilling, Ace Hardware, Boscov’s, Nivel, and REEDS Jewelers trust KIBO to bring simplicity and sophistication to commerce operations and exceed customer expectations. To learn more, visit https://kibocommerce.com/ Core Offerings & Capabilities: Kibo Commerce Platform B2B Commerce Omnichannel Commerce Order Management System (OMS) Order Orchestration Unified Commerce Adaptive Commerce Real-time Inventor Real-time Data Flexible Pricing Quote Management Catalog Management Product Information Management (PIM) Promotions Engine Fulfillment Solutions Shipping Management Returns Management Customer Management Call Center Solutions Content Management System Settings Apps and Integrations Import/Export Reporting and Analytics Rules Engine Search Solutions Subscriptions Management Payment Processing Fraud Checking Supply Chain Optimization Digital Commerce Platform B2B Specifics: B2B Buying Experience Complex Pricing Rules Custom Pricing Unit-based Consumption Contract-specific Pricing Account Management Buyer Self-Service Seller Efficiency Multi-DC Networks Mixed-ownership Inventory Purchase Orders Quick Orders Customer Segments B2B User Management Dealer Portal Marketplace Enablement Re-order services Multi-lingual commerce Multi-country commerce Multi-currency commerce Technical & Architectural: API-first Commerce Extensible Platform Microservices Architecture Event-driven Architecture Cloud-native Platform Decomposable Architecture SaaS Commerce Integrated Agentic Commerce AI-powered Automation Intelligent Commerce Data Model Unification Integration Capabilities ERP Integration Third-Party Logistics (3PL) Integration Warehouse Integration Demand Planning Integration (e.g., o9, Converge) CRM Integration Payment Gateway Integration Search Integration (e.g., Coveo) Value & Business Outcomes: Increase Order Efficiency Improve Order Accuracy Streamline Purchasing Optimize Account Management Enhance Buyer Satisfaction Reduce Support Burden Boost Seller Productivity Drive Digital Growth Higher Customer Loyalty Lower Cost-to-Serve Improve Profitability Reduce Operating Costs Eliminate Manual Processes Automate Workflows Touchless Orders Real-time ATP (Available-to-Promise) Real-time CTP (Capable-to-Promise) Inventory Visibility Reduce Premium Freight Costs Minimize Missed Commitments Eliminate Margin Erosion Improve Fulfillment Options Faster Time-to-Market Scalability for Growth Future-Proof Technology Business Agility Streamlined Quote-to-Cash Revenue Capture Cost Advantage Digital Transformation Pain Points & Solutions: Siloed Systems Solution Disconnected Systems Integration Overcoming ERP Limitations Addressing Buyer Experience Gaps Solving Seller Inefficiency Reducing Overhead Preventing Inventory Choke-ups Avoiding Missed Sales Improving Order Fulfillment Reliability Overcoming Legacy System Challenges Eliminating Spreadsheet-based Processes Resolving Phantom Margin Loss Industry Vertical Specialities: Manufacturing Commerce Wholesale Commerce Distribution Commerce Retail Commerce


Contact info

2.2

Poor

TrustScore 2 out of 5

243 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

A Thrilling Experience

Excellent. I purchased tableware and china from Sterling. The processing and delivery was prompt. I loved it. I had to return a couple of items and that too was seamless.
Thank you.

14 February 2012
Unprompted review
Rated 5 out of 5 stars

Excellent Experience

Recently I had ordered a car seat adapter and received the product the every next day.
I only had to pay for the standard low cost shipping and to get the product so quickly was excellent.
Thank you Shopatron

12 February 2012
Unprompted review
Rated 5 out of 5 stars

Great experience

Shopping online was very easy. Great descriptions of your products. I work for Michaels Arts and Crafts. Had not heard of Melissa and Doug Products until I started working for Michaels. Love your stuff. Great gifts for the grandchildren. Thank You

10 February 2012
Unprompted review
Rated 5 out of 5 stars

A painless experience

I had to go through the site to order Hero Arts stamps. The ordering process was simple, quick and effective. I received my accurate order in an acceptable amount of time. It was a painless experience!

9 February 2012
Unprompted review
Rated 5 out of 5 stars

Excellent

“Best customer service group I have worked with and best return process I have worked with. Great job.”

9 February 2012
Unprompted review
Rated 5 out of 5 stars

Easy, Trustworthy Ordering

I was purchasing these items for my husband. The site was well laid out and easy to navigate. I appreciated the notification through email when the items shipped. Overall, I'd say I'm very satisfied with my experience. Thanks

31 January 2012
Unprompted review
Rated 1 out of 5 stars

Appalling

If it all goes well it's fine but if it doesn't and you need to deal with customer services it's an appalling service. My parcel was shipped promptly, no apparent attempt at delivery was made then 4 months later after numerous calls the parcel was found back in New York undelivered. Shopatron then advised if the parcel was still required that the postage must be repaid with no guarantee of delivery on the second attempt. I asked them to advise about recorded delivery but over 6 weeks later no response has been received.
star was only awarded to get review published.

23 January 2012
Unprompted review
Rated 5 out of 5 stars

Perfect Online Transaction

The site was easy to use... I was in and out in just a couple of minutes. I received shipping and tracking info right away and a follow up. No issues... only a perfect product! Thanks Shopatron!

19 January 2012
Unprompted review
Rated 5 out of 5 stars

A Very Pleasant Experience

This is my second time ordering through them. An easy to use site, and I will, most likely, shop there again. Shipping was fast and all items were exactly as I expected. Delivery came within the week. Many thanks!

18 January 2012
Unprompted review
Rated 5 out of 5 stars

Easy and pleasant!

“This was my first time ordering online from shopatron.com. It was easy and made it pleasant to order. I will definatly be looking at ordering from this site again.”

18 January 2012
Unprompted review
Rated 5 out of 5 stars

Easy, Trustworthy Ordering

I was purchasing these items as a Christmas gift for my husband. The site was well laid out and easy to navigate. I appreciated the notification through email when the items shipped. Overall, I'd say I'm very satisfied with my experience. Thanks.

18 January 2012
Unprompted review
Rated 5 out of 5 stars

A Satisfied customer for sure!

“Extremely satisfied with everything about this website and fast shipment. I will be a returning customer. Thanks for being a great business on the web!!!”

11 January 2012
Unprompted review
Rated 5 out of 5 stars

Great Experience!

Great product, fast and free shipping and an easy to use website. What's not to like? I wish all web shopping experiences were like this!

9 January 2012
Unprompted review
Rated 5 out of 5 stars

Easy and Amazing service!

Smooth ordering, wonderful selection, got exactly what I needed. I was very pleased to quickly find, order and obtain exactly the item I was looking for without endlessly searching through multiple sites. A wonderful resource.Thanks!

5 January 2012
Unprompted review

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