While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Waiting for a week for this company to “verify payment” prior to shipment. Every other online company verify’s payment almost instantly. They seem to be an order processing company for manufacturing... See more

Rated 1 out of 5 stars

Have never purchased via Shopatron and wouldn't. Someone fraudently used my credit card via Shopatron. The credit card company AND police have been involved. After contacting Shopatron of the fraudule... See more

Company replied

Rated 5 out of 5 stars

I have ordered many items from shopatron. It is always fast, accurate and economical. Orders arrive quick and correct. Everything I have ever ordered has been perfect. Browsing, shopping, and checkout... See more

Rated 5 out of 5 stars

I call Kibo quite frequently, but I almost always get the chance to work with Omar. I believe I call him everyday of the week, and sometimes I call him twice a day asking for his assistance!! He's alw... See more

Company details

  1. Ecommerce solution provider
  2. Business-to-Business service

Written by the company

KIBO is a composable commerce platform for retailers, manufacturers, distributors, and wholesalers who want to simplify complexity and deliver modern customer experiences. KIBO is the only modular platform supporting experiences that span Order Management, eCommerce, Subscriptions, Agentic Commerce, Dropship & Marketplace, AI Search. Companies like Zwilling, Ace Hardware, Boscov’s, Nivel, and REEDS Jewelers trust KIBO to bring simplicity and sophistication to commerce operations and exceed customer expectations. To learn more, visit https://kibocommerce.com/ Core Offerings & Capabilities: Kibo Commerce Platform B2B Commerce Omnichannel Commerce Order Management System (OMS) Order Orchestration Unified Commerce Adaptive Commerce Real-time Inventor Real-time Data Flexible Pricing Quote Management Catalog Management Product Information Management (PIM) Promotions Engine Fulfillment Solutions Shipping Management Returns Management Customer Management Call Center Solutions Content Management System Settings Apps and Integrations Import/Export Reporting and Analytics Rules Engine Search Solutions Subscriptions Management Payment Processing Fraud Checking Supply Chain Optimization Digital Commerce Platform B2B Specifics: B2B Buying Experience Complex Pricing Rules Custom Pricing Unit-based Consumption Contract-specific Pricing Account Management Buyer Self-Service Seller Efficiency Multi-DC Networks Mixed-ownership Inventory Purchase Orders Quick Orders Customer Segments B2B User Management Dealer Portal Marketplace Enablement Re-order services Multi-lingual commerce Multi-country commerce Multi-currency commerce Technical & Architectural: API-first Commerce Extensible Platform Microservices Architecture Event-driven Architecture Cloud-native Platform Decomposable Architecture SaaS Commerce Integrated Agentic Commerce AI-powered Automation Intelligent Commerce Data Model Unification Integration Capabilities ERP Integration Third-Party Logistics (3PL) Integration Warehouse Integration Demand Planning Integration (e.g., o9, Converge) CRM Integration Payment Gateway Integration Search Integration (e.g., Coveo) Value & Business Outcomes: Increase Order Efficiency Improve Order Accuracy Streamline Purchasing Optimize Account Management Enhance Buyer Satisfaction Reduce Support Burden Boost Seller Productivity Drive Digital Growth Higher Customer Loyalty Lower Cost-to-Serve Improve Profitability Reduce Operating Costs Eliminate Manual Processes Automate Workflows Touchless Orders Real-time ATP (Available-to-Promise) Real-time CTP (Capable-to-Promise) Inventory Visibility Reduce Premium Freight Costs Minimize Missed Commitments Eliminate Margin Erosion Improve Fulfillment Options Faster Time-to-Market Scalability for Growth Future-Proof Technology Business Agility Streamlined Quote-to-Cash Revenue Capture Cost Advantage Digital Transformation Pain Points & Solutions: Siloed Systems Solution Disconnected Systems Integration Overcoming ERP Limitations Addressing Buyer Experience Gaps Solving Seller Inefficiency Reducing Overhead Preventing Inventory Choke-ups Avoiding Missed Sales Improving Order Fulfillment Reliability Overcoming Legacy System Challenges Eliminating Spreadsheet-based Processes Resolving Phantom Margin Loss Industry Vertical Specialities: Manufacturing Commerce Wholesale Commerce Distribution Commerce Retail Commerce


Contact info

2.2

Poor

TrustScore 2 out of 5

243 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic!!

“Website was easy to navigate, items were clearly and accurately described. My items arrived quickly and well packed. And my granddaughter LOVES the animals I purchased.”

4 January 2012
Unprompted review
Rated 5 out of 5 stars

Love it!

I ordered some sandals for my dad Christmas present and it only took two days to get them. Awesome service I will order from them again and again.
Thank you!

4 January 2012
Unprompted review
Rated 5 out of 5 stars

Great experience.

Shopatron was awesome. I ordered the wrong size and they cancelled my order and allowed me to place a new one. Also they gave me a new coupon code that i used on the first order so i could get the same discount on the second. Thanks!

4 January 2012
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent products, excellent service, excellent time in receiving product. I am very pleased.

4 January 2012
Unprompted review
Rated 5 out of 5 stars

Very Happy!

I am very pleased with this company, my order went through easily and I received my order on the day it was to be delivered.

3 January 2012
Unprompted review
Rated 5 out of 5 stars

Fantastic!

I ordered a gift toy for my nephew - best price on the web and and delivered in a few days! I would gladly use them again.

3 January 2012
Unprompted review
Rated 1 out of 5 stars

Never Again!

Took the money, never initiated delivery of the goods and COMPLETELY unresponsive to e-mail and unreachable on the phone.

Order cancelled, PayPal Dispute filed.

Never again

26 December 2011
Unprompted review
Rated 5 out of 5 stars

Beyond excellent service

I give it 4 stars a perfect score I ordered a part and it arrived as they said over the phone. I love this service it was beyond excellent. Thank you thank you I will order again soon because I have another set of speakers that needs a new tweeter and I will definately order it. Keep up the excellent service and work you provide. Thank you!

2 November 2011
Unprompted review
Rated 5 out of 5 stars

Fast and flawless.

Shopatron is the order-processing partner for Tahki Stacy Charles Yarns.So easy it's dangerous! My order came very quickly.

27 October 2011
Unprompted review
Rated 5 out of 5 stars

Excellent

I received my order in just a few days. I was very impressed. Due to my buying experience, I would recommend using this business to anyone who needs replacment parts for Generac generators.

27 October 2011
Unprompted review
Rated 5 out of 5 stars

jim mack

“Very good experience. Three days from order to delivery - outstanding!”

26 October 2011
Unprompted review
Rated 5 out of 5 stars

Superb Service

Excellent communication between supplier and me as the customer all delivered efficiently using timely electronic options. Customer service was a joy throughout.

26 October 2011
Unprompted review
Rated 5 out of 5 stars

KAN

Service was fast and easy. My daughter loved her gift.

26 October 2011
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look