I was very excited while playing and loved all the games, but unfortunately when trying to redeem it wouldn’t let me . I assumed it’s because my bank verification failed due to my statement not havi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I would have given all 5 stars cause the games are great. But the redemption process and the customer service is not right. I'm waiting on my redemption of a gift card still. Smh.
Company replied
Update #3 I did receive my redemption 10/10/2025. A little disappointed in the process that I had to go through, hopefully I don't have to go through this on my next redemption. Update #2 My... See more
Company replied
Company details
Written by the company
Unleash your play with America’s #1 Social Sports & Casino Game! Play for Free, Play for Fun, and Play to Win! Hey there! We’re Kickr, your go-to social sports and casino game, proudly serving players across most states in the U.S. As a leading sweepstakes operator, we bring you the thrill of casino games and sports, all with a chance to redeem amazing prizes. And guess what? You can do it all for free! What makes Kickr the ultimate choice? We’re all about fun, engagement, and keeping things responsible. Dive into our exciting world where you can spin the reels in Slots, double down in Blackjack, or show off your poker face in a variety of Poker games. Feeling competitive? Our dynamic leaderboards for both sports and casino games are waiting for you! Plus, we make sure everyone can join the action with free Bits and Bucks every day just for logging in. And don’t forget our generous signup offers to get you started on the right foot! At Kickr, we keep things transparent and player-focused. No purchase is necessary to enjoy everything we offer. Ready to join the fun? Sign up today and become part of the Kickr community! Better yet, there’s more on the way! Keep an eye out for our upcoming Sports games, plus new games like Baccarat and Keno, and soon, you’ll even be able to redeem your prizes for cash. Let’s play!
Contact info
Australia
- kickr.com
3.2
Average
164 reviews
Replied to 87% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast redemptions
Fast redemption and fair games. Lots of fun to play.
16 September 2024
Unprompted review
Reply from Kickr
These are two very true things of Kickr. We are glad you noticed.
We work with some of the best slot studios in the industry to get you the best games possible.
Cheers the good vibes and 5-star review.
The games are good
The games are good. Wish there was more though. Lolyourswag
3 September 2024
Unprompted review
Reply from Kickr
Hi Lolyourswag,
Cheers for the feedback. We want to bring only the latest and greatest games to Kickr. Our players deserve the best. That does mean we have a smaller catalogue, though, but it is constantly growing.
Thanks for the review.
Kickr
Reply from Kickr
Short, sharp and to the point. We love it!!!
Thanks for the review, Naterz.
Love the lay out of casino
Love the lay out of casino. Best no purchase nessacary casino yet! Username is dandynathan
16 September 2023
Unprompted review
Reply from Kickr
Hi dandynathan,
We'll pass this on to the design team; they need their ego stroked now and again. We forget to tell them they do a great job. It's good to know you've got us covered.
Thanks for your review. I think we are the best, too, but I'm probably a bit biased.
Cheers,
The Kickr Team
One of my favorite sites to play on
One of my favorite sites to play on! Great games, daily, and plenty of wins. Thanks kickr for just being you!!!!
Abrain08
14 September 2024
Unprompted review
Reply from Kickr
Hey Abrain08,
Thanks for the great review. We are glad to hear that we've made it into your favourites list. We'll make sure we stay.
Cheers,
The Kickr Team
Up and coming amazing casino!
I love the layout of the website on both mobile and desktop; it’s very easy to use and navigate. The game selection from a variety of providers is nice, and I hope they continue to add more games and providers in the future. Daily bonuses are given. Definitely a trustworthy social casino that’s worth checking out!
-Brick
16 September 2024
Unprompted review
Reply from Kickr
Hi Brick,
We appreciate the review you've left us. It's nice to hear that our site is easy to use. We wanted to go with a simple and clean design and make things as user-friendly as possible.
Our content is growing, and we are always bringing on new top-tier studios as well as developing our in-house table games.
We work hard to be as efficient and transparent as possible, helping to build trust and reputation in the social gaming community.
Cheers for the review,
The Kickr Team
Im liking kickr and it seems like a…
Im liking kickr and it seems like a very fun platform to play social casino games my username is Daltona22 #kickr
14 September 2024
Unprompted review
Reply from Kickr
We like you too.
Thanks for taking the time to leave a review.
Best game sound fun
16 September 2024
Unprompted review
Reply from Kickr
Cheers for the sound review.
All the best,
Kickr
Update a year later and my review still stands they are great! Super promt customer support and they actually know what they're talking about. Great game selection and they add new…
Wanted to add an update: The redemption process is easy and quick and the support team is excellent! My husband got his first redemption and there was an issue but kickr took care of it quickly and was super helpful! The customer service alone is a reason to play here! Also, like I said the redemption is quick, which is a major plus when choosing a social casino!
Great game selection and they add
new ones often! This social casino has great potential. Enjoy playing here!
14 September 2024
Unprompted review
Reply from Kickr
Hi Meghan,
Thanks for noticing our excellent game selection and our regular releases. It is something we are passionate about.
We look forward to you being part of the Kickr community.
We appreciate your review.
Kickr
Kickr kicking off a good time
Kickr has always been a fun site, but with the recent addition of hacksaw games it's gotten even better. I love seeing big wins across the screen. Gotta try this and join in on the good times.
Turneredd87
16 September 2024
Unprompted review
Reply from Kickr
Hey Edward,
Yeah, we were pretty stoked to get Hacksaw on Kickr. They have some epic games, and we do not want to leave out our other awesome studios, too. There are some massive hits in the lobby, and we are constantly releasing new games and studios. Hopefully, soon, we will deliver some exclusive content.
The big wins feed is a great way to share in others' victories. We have some cool ideas to make it more prominent.
Thanks for the review.
Updated review
This is an edited review, however I feel it is necessary. Despite the issues that I had with the customer support and getting my verification completed, my experience since the issue was resolved has been nothing but great. There is a great game selection and I feel like The Kinks are getting worked out more and more every day. Definitely would recommend giving it a try
3 September 2024
Unprompted review
Reply from Kickr
Hi Jacob,
We are sorry you had an awful verification and customer support experience with us, especially after you had a win. I wish we could defend our actions to you, but after reviewing your support requests, we dropped the ball. On behalf of Kickr, we are sorry for the poor experience.
As much as we wish this was golf, and we could take a mulligan, we can't change the past. What we can do is assure you that we are reviewing our internal processes to improve the verification flows for all players and working with our customer support team to better deliver help when needed.
We appreciate your membership in the Kickr community and your review of our site. We look forward to exceeding your expectations the next time you need us.
Thanks,
The Kickr Team
Just not a good site at all
Just not a good site at all. When sending in a postal request for sweeps coins they make you write in bold capital letters and then they only credit your account SC 4.00 a week and maybe if you're lucky they'll give you 12 SC the next week. That's if you're lucky. They just removed the daily drip of .10 cent per hour, now you get .60 cent SC every 24 hours . Overall Its just badly run. Not fun at all. Player go to a different sweepstakes casino. (Update) still playing and still disapointed. Havent sent you anymore Postal requests. You still owe me many that you never credited. Thats why i keep checking my account.
4 September 2024
Unprompted review
Reply from Kickr
Hi Teddy,
Thanks for the feedback. We'll pass it on to the management team.
We can see that you are still playing on our site despite your disappointment in us. Hopefully, we can turn it around for you.
Thanks for taking the time to leave a review,
The Kickr Team
Warning
Warning: THEY "TEMPORARILY" BAN YOUR ACCOUNT AFTER ANY REDEMPTIONS. THIS IS THE FIRST CASINO OUT OF MANY THAT I PLAY IN THAT DOES THIS. It took me about 2-3 months to be able to redeem $50 gift card and they for some reason feel like thats enough to warrant a temp-ban. They need to change this.
UPDATE: It now says my account is blocked for violating terms of service, all this after a 2-3 month period of me redeeming my first gift card. Not sure if this is part of the "cool down" period but this is ridiculous
29 August 2024
Unprompted review
Reply from Kickr
Hi J,
We never like blocking or suspending players; it is always a last resort, only in response to unusual activity on a player's account.
Aside from cases of outright fraud, our team always works with our players to resolve and understand player actions that seem unusual to us.
We hope you understand,
The Kickr Team
I keep trying to verify my id it keep…
I keep trying to verify my id it keep saying can’t read but it’s a good picture then they have no email you can send it too then there’s no way to verify your address
20 August 2024
Unprompted review
Reply from Kickr
Hi Dee,
We are always looking to improve our process and work with our suppliers to provide you with a better experience. With regards to verifications and IDs our staff can not verify or validate your documents. This has to be done through our website and our verification partner.
You can always contact us if you're having trouble with the process, as our team will be happy to help.
We appreciate you taking the time to leave a review.
The Kickr Team.
Kickr worst of the worst…
Kickr is the worst casino to play at Just because I referred my roommate over to them they closed our accounts due to us having more than one account in the same residence. That's unheard of never had I ever had any of my account closed on a casino platform.thats really bad business costumer support was very rude when discimussing this issue with me
17 August 2024
Unprompted review
Reply from Kickr
Hi James,
Unfortunately, we only allow one player per residence. You can keep one account open but not both.
I'm not sure who you dealt with on the CS side, but we'll examine the communications that were sent. Our CS team has gotten some great 5-star reviews on here. It is disappointing to hear you didn't get the same experience.
Thanks for taking the time to leave a review,
The Kickr Team
Great customer service and games
I’ve contacted support twice since opening my account and using the kickr platform. Both times, Collin was friendly, responded quickly, and answered my questions thoroughly.
17 August 2024
Unprompted review
Reply from Kickr
Hi TE,
Collin does some pretty great work. He is our player's biggest advocate and will always go above and beyond for you.
Thanks for the great review. Our CS team gets overlooked sometimes; we are glad they got a shout-out.
Thanks,
The Kickr Team
One of my favorite places to play
One of my favorite places to play. Even tho they give a really low daily bonus of only .50 sc every 24 hours and .10 every hour. If you can stack em then you’ll be just fine but me personally prefer a 1 sc daily bonus. Never the less they have the best games and tons of them to chose from. I can’t wait till the sports section is opened it’s gunna be a fun time ahead
17 August 2024
Unprompted review
Reply from Kickr
Hey Tommy,
Good news, social sports is now live. We hope you enjoy our sports games. We have some great prizes on offer too.
Thanks,
The Kickr Team
I've recently found this s.ite to play…
I've recently found this site to play on. I enjoy the variety of free games as well as the opportunity to win sweepstake coins at a chance for real money. I would definitely recommend #Kickr
31 July 2024
Unprompted review
Reply from Kickr
Hey Jill,
Our ops team enjoyed reading the review. They play a lot of games to only bring in the best and newest games to our players.
Thanks for the great review,
The Kickr Team
KickR is the only online social casino…
KickR is the only online social casino that I have ever won a Grand Jackpot on!! I promise it is one of the better ones. You also get FREE bucks every 30 minutes. Crazy
15 August 2024
Unprompted review
Reply from Kickr
Hi Chad,
Congratulations on the win. We hope you make good use of the prize.
Thanks for supporting us,
The Kickr Team
Great
Great, different diverse games to choose from! Table, live, slots. Your choice. Def recommend to family and friends
15 August 2024
Unprompted review
Reply from Kickr
Hi Hunter,
It is what we like to hear: recommendations!!! Don't forget to share your referral code with them. You can get some great bonuses if you do.
Thanks,
The Kickr Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.