Ordered 2 bedding sets for my granddaughter room said was in stock same day sent email saying out of stock awaiting on stock, money was taken from bank. These items were ordered in November and still... See more
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The only place that would sell and ship my baby high chair to Australia. Everything went seamlessly and I received tracking straight upon courier pickup. They also kept my order until my chosen colour... See more
Company replied
I've ordered twice from Kidsroom.de and I can safely say that the process has been great. I've chosen them specifically because of their competitive prices - I have ordered a crib, the ISOFIX for my... See more
Company replied
This sight Is honest and authentic! Had a big RECARO order with them and received it in two shipments as mentioned when purchased; biggest advice order ahead of time as the shipping date online is in... See more
Company replied
Company details
Written by the company
An extensive range of baby merchandise can be found at kids-room.com, the baby and children’s online outfitters shipping to worldwide destinations.
Contact info
Am Langen Streif 11, 36433, Bad Salzungen, Germany
- +49 3695 85380 0
- info@kidsroom.de
- kids-room.com
3.7
Average
787 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Great variety of products that I…
Great variety of products that I couldn’t get more locally and great speedy delivery! Have rebought since my first purchase so would definitely recommend!
25 October 2022
Unprompted review
Reply from Kidsroom.de
Dear Ellen O'Neill,
Thank you for your positive review. We are glad that you are satisfied with your shopping experience and our service. We would be happy if you could recommend us to your family and friends.
Kind regards,
Your team at kidsroom.de
Reply from Kidsroom.de
Dear Neva,
Thank you for your positive review. We are glad that you are satisfied with your shopping experience and hope you enjoy your product.
Kind regards,
Your team at kidsroom.de
Trusted Seller
Trusted Seller. Absolutely positive experience. Competitive prices and wide range of products.
7 October 2022
Unprompted review
Reply from Kidsroom.de
Dear Olga Pryanikova,
Thank you for your positive review. We are glad that you are satisfied with your shopping experience and our service. We would be happy if you could recommend us to your family and friends.
Kind regards,
Your team at kidsroom.de
Shipping price is not competitive at…
Shipping price is not competitive at all - It took 3 weeks to receive my parcel.
I placed another order from a company in the US the same day, and it was shipped by DHL to Dubai (half way across the world) in 3 days...
23 October 2022
Unprompted review
Reply from Kidsroom.de
Dear Fred,
Thank you for your review.
First of all, we apologize that the shipping order took longer than usual.
Due to the current global unrest and the effects of the pandemic, some flight connections have been interrupted and many others now have to fly longer distances than before. This increases fuel requirements and reduces the transport capacities available on these flights. In this context, longer transit times are generally to be expected for some shipments. Please understand that we cannot reliably predict the specific effects of the current rapidly changing situation.
Kind regards,
Your team at kidsroom.de
Great prices and service
Great price on a toy set I had been searching for for my grandson. Good customer service and delivered quite quickly considering I am in Australia. Very happy
22 October 2022
Unprompted review
Reply from Kidsroom.de
Dear Tanya Sargeant,
Thank you for your positive review. We are glad that you are satisfied with your shopping experience and our service. We would be happy if you could recommend us to your family and friends.
Kind regards,
Your team at kidsroom.de
Everything perfect
Product as described. Packed well. Shipping on time
19 October 2022
Unprompted review
Reply from Kidsroom.de
Dear Klaudio Mukaj,
Thank you for your positive review. We are glad that you are satisfied with your shopping experience and hope you enjoy your product.
Kind regards,
Your team at kidsroom.de
This was my first shopping experience…
This was my first shopping experience on your website and I am very happy and satisfied with the product and I will come back shopping again
30 September 2022
Unprompted review
Reply from Kidsroom.de
Dear Zizo,
Thank you for your positive review. We are glad that you are satisfied with your shopping experience and our service. We would be happy if you could recommend us to your family and friends.
Kind regards,
Your team at kidsroom.de
We bought a car seat for our 8 months…
We bought a car seat for our 8 months old. It was cheaper than in Greece and we could find the colour we wanted. It arrived really quick. Everything was great . I would definitely shop again.
13 October 2022
Unprompted review
Reply from Kidsroom.de
Dear Lefteris Stathopoulos,
Thank you for your positive review. We are glad that you are satisfied with your shopping experience and our service. We would be happy if you could recommend us to your family and friends.
Kind regards,
Your team at kidsroom.de
Happy U.S. customer
This sight Is honest and authentic! Had a big RECARO order with them and received it in two shipments as mentioned when purchased; biggest advice order ahead of time as the shipping date online is in their country not the United States ! Be realistic it has to go through both customs which takes forever ! But items come with a shipping number when shipped and I received in perfect condition! 10/10
15 October 2022
Unprompted review
Reply from Kidsroom.de
Dear Jay,
Thank you for your positive review. We are glad that you are satisfied with your shopping experience and our service. We would be happy if you could recommend us to your family and friends.
Kind regards,
Your team at kidsroom.de
Really good really fast
Really good really fast . Customer service is very responsive.
Recommend for all new mothers.
12 October 2022
Unprompted review
Reply from Kidsroom.de
Dear Aram Tirdad,
Thank you for your positive review. We are glad that you are satisfied with your shopping experience and our service. We would be happy if you could recommend us to your family and friends.
Kind regards,
Your team at kidsroom.de
I am very satisfied with the high level…
I am very satisfied with the high level of service and the good quality of the product.
12 October 2022
Unprompted review
Reply from Kidsroom.de
Dear Arsenii Cruptala,
Thank you for your positive review. We are glad that you are satisfied with your shopping experience and our service. We would be happy if you could recommend us to your family and friends.
Kind regards,
Your team at kidsroom.de
Smooth shopping from/to the Middle East
I bought a children's car seat to be shipped to Middle East.
Everything went smoothly.
12 October 2022
Unprompted review
Reply from Kidsroom.de
Dear MP,
Thank you for your positive review. We are glad that you are satisfied with your shopping experience and our service. We would be happy if you could recommend us to your family and friends.
Kind regards,
Your team at kidsroom.de
Great retailer
Great retailer
We’ve ordered Satpelstine from them and the order was delivered to the UK without any issues. Thank you.
11 October 2022
Unprompted review
Reply from Kidsroom.de
Dear Kateryna,
Thank you for your positive review. We are glad that you are satisfied with your shopping experience and our service. We would be happy if you could recommend us to your family and friends.
Kind regards,
Your team at kidsroom.de
Hussain Ali
It was my first time with kids-room and it was a great experience the shipping time little bit long it takes 3-4 weeks for sudi Arabia but it the same time was mentioned on the website when I order.
18 September 2022
Unprompted review
Received only 2 items from the order
Received only 2 items from the order. Still not able to track the other 2 items on the way.
7 September 2022
Unprompted review
Reply from Kidsroom.de
Dear Regina,
Thank you for your review.
First of all, we apologize that the shipping of your remaining two packages is taking longer than usual.
Due to the current global unrest and the effects of the pandemic, some flight connections have been interrupted and many others now have to fly longer distances than before. This increases fuel requirements and reduces the transport capacities available on these flights. In this context, longer transit times are generally to be expected for some shipments. Please understand that we cannot reliably predict the specific effects of the current rapidly changing situation
Your packages will certainly arrive in one of the coming days.
Kind regards,
Your team at kidsroom.de
Good prices - not so good shipping
Very good prices and competitive 5/5 for pricing and products.
3/5 shipping wasn’t able to be tracked until the delivery so it’s hard to know where the shipment is. Additional cost for shipping has been incurred but I hadn’t been notified by the amount till the delivery and they wanted it cash and I wasn’t at home, would prefer to pay incurred taxes online if a payment link had been sent.
4 October 2022
Unprompted review
Quick despatch and delivery.
Quick despatch and delivery.
Good value for a quality product
3 October 2022
Unprompted review
Appreciate the worldwide shipping
Appreciate the worldwide shipping!
I've used KidsRoom a few times to get a brand that doesn't usually sell in my country. The ship times can take a while (so I always order well in advance of Holidays). I don't think there's anything KidsRoom can do about that, just a tip for others to order early!
3 October 2022
Unprompted review
Great service value for money
20 September 2022
Unprompted review
Reply from Kidsroom.de
Many thanks for your positive feedback. We look forward to a next visit.
I received everything within 2-3 weeks…
I received everything within 2-3 weeks of order and the service was great
20 September 2022
Unprompted review
Reply from Kidsroom.de
We are pleased about your positive feedback and would be very happy to be able to convince you of the service and quality again.
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