Poorly made products from China, I requested a refund after sending photos of stitching coming out - they replied it was normal. Definitely not normal nor goo quality - will have to contest the charg... See more
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Kidz gifts are an amazing company, I send toys to disadvantaged children and I love your selection of toys a lot. I've never known anywhere as brilliant as your company before. I've even recomm... See more
Company replied
Great experience dealing with their main contact. Very reasonable prices. However, the products were packed terribly, with heavy items thrown in on top of boxed display items. Luckily it only damaged... See more
Company replied
One star for the product, which was faulty - Play clay (purchased 72 packs), does not seem to work - very brittle and will not shape (as normal clay play dough or plasticine would). Tried warming i... See more
Company replied
Company details
Information provided by various external sources
Kidz Gifts - Wholesale Toys, Games and Stationery supplier. Our mission is to bring you the most current toys at the best price. Browse our online store and see incredible range of toys, games, novelty stationery and costumes for kids designed for all ages! You can buy single products or in multiples!
Contact info
Unit 4A Birch Mill Business Centre, OL10 2QQ, Heywood, United Kingdom
- 0161 655 4441
- sales@kidzgifts.co.uk
- kidzgifts.co.uk
4.2
Great
383 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Always delivered on time.
2 December 2020
Reply from Kidz Gifts
We are incredibly grateful that you took the time out to leave us a 5-Star review. Best Wishes Kidz Gifts
Good service and quick delivery
2 December 2020
Reply from Kidz Gifts
Hi Tommy! We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. Best Wishes Kidz Gifts
I have used a few different suppliers…
I have used a few different suppliers but always come back here. Contact is good, delivery is quick and competitive prices. Would highly recommend
2 December 2020
Reply from Kidz Gifts
Hi Gemma, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes Kidz Gifts
Great company and customer service is…
Great company and customer service is probably the best I have come across from any company.
Respond fast to emails, dispatch very fast, and counts are spot on, any issues with missing or damaged items are rectified straight away.
Great business model where you are not tied into minimum quantities which is great
1 December 2020
Unprompted review
Reply from Kidz Gifts
Thanks so much Robert for leaving us such a wonderful review! We are glad that you are happy with our service; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Best Wishes Kidz Gifts
Great customer service
Great customer service, going beyond to help with items that needed replaced.
Second time used spot on quick delivery.
Great you don't need to have minimum quantity so can order what you quantities you like.
Will be using again
5* all round
30 November 2020
Reply from Kidz Gifts
Thanks so much Emma for ordering from us again and we are incredibly grateful that you took the time out to leave us this wonderful review. We are glad that you happy with our service. We look forward to serving you again soon. Best Wishes Kidz Gifts
Reply from Kidz Gifts
Thanks Rafael so much for the amazing review , much appreciated! We are so pleased to hear that you are happy with the products. Best Wishes Kidz Gifts
The service provided by yourselves was…
The service provided by yourselves was very good. The transportation of the goods was very poor which was provide by UPS. Whilst I accept that the street number was not provided the driver has the number to call and resolve. He could quite easily have done this when he was approaching the area for his other deliveries.
15 November 2020
Reply from Kidz Gifts
Thank you Mahesh for 5 star rating, sharing your feedback and for letting us know about this. We will rise this issue with our courier company. Your feedback helps us get better. We really appreciate you being a customer and hope to serving you again. Best Wishes Kidz Gifts
Great customer service...poor packing of products.
Great experience dealing with their main contact. Very reasonable prices. However, the products were packed terribly, with heavy items thrown in on top of boxed display items. Luckily it only damaged some of the display boxes.
I will continue to work with Kidz Gifts, but will communicate with them to pack the boxes more carefully!
11 November 2020
Reply from Kidz Gifts
Thank you Laura, we are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. I will share this with the warehouse team to let them know. Best Wishes Kidz Gifts
Brilliant company to deal with.
Brilliant company to deal with.
I've made several orders now. I really enjoy using this company due their quick deliver, great communication and above all they're polite and easy to deal with!
I'll continue to order for the foreseeable.
Fantastic team all around!
6 November 2020
Unprompted review
Reply from Kidz Gifts
Thank you Becky for leaving us such a wonderful review! We are thrilled that you loved your experience, our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again soon. Best Wishes Kidz Gifts Wholesale
Reply from Kidz Gifts
Thanks for leaving us such a wonderful review! We are so pleased to hear that you are happy with the service! We look forward to serving you again soon! Best Wishes Kidz Gifts
Undecided if I'd use again
The site has loads of choice which is great! Shame the delivery charge is only waived over £150, I've used other companies with free next day delivery with a lower minimum spend.
Also I was missing 4 items from my delivery which were refunded wrongly.
The quality of some products was great but I was disappointed by others.
3 November 2020
Reply from Kidz Gifts
Thanks Harriet for sharing your feedback. We’re sorry your experience didn’t match your expectations. Please feel free reach out to 0161 655 4441 with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Best Wishes Kidz Gifts
Very efficient service with prompt…
Very efficient service with prompt deliver.
Really refreshing change keep up the good work,
Happy to recommend to others
2 November 2020
Reply from Kidz Gifts
Thanks Dawn for leaving us such a wonderful review! We are so pleased to hear that you are happy with the service! We look forward to serving you again soon! Best Wishes Kidz Gifts
I always find amazing products.
I always find amazing products.
Great service, quick deliver.
30 October 2020
Reply from Kidz Gifts
Thank you so much, we are incredibly grateful that you took the time out to leave us this wonderful review. We are glad that you loved our products and service. Best Wishes Kidz Gifts
Only good stuff 😍
16 October 2020
Reply from Kidz Gifts
Thanks Suvi, we are incredibly grateful that you took the time out to leave us a 5-Star review. Best Wishes Kidz Gifts
Reply from Kidz Gifts
Thank you Janis for the amazing review , much appreciated! We are so pleased to hear that you are happy with the service and the products. Best Wishes Kidz Gifts
excellent service
excellent service. stuff arrived next day as promised. would buy again
8 October 2020
Reply from Kidz Gifts
Thanks Charlotte for leaving us such a wonderful review! We are so pleased to hear that you are happy with the service and we look forward to serving you again. Best Wishes Kidz Gifts
very reasonable and excellent service
30 September 2020
Unprompted review
Reply from Kidz Gifts
Thank you so much Moishe for this great 5-star review. We really appreciate your business and helping to share the word about Kidz Gifts. Best Wishes
Reply from Kidz Gifts
Thanks Natalie so much for the amazing review , much appreciated! We are so pleased to hear that you are happy with the service and the products. Best Wishes Kidz Gifts
Could of had display boxes with…
Could of had display boxes with somebitems
21 September 2020
Unprompted review
Reply from Kidz Gifts
Thanks Lee, we are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. I will share this with the warehouse team to let them know. Best Wishes Kidz Gifts
Hiccups at first, but resolved with good service
Edit: despite the original issues, the company have been in contact and all issues resolved. They couldn’t have been more apologetic and helpful, which was very much appreciated.
Items missing, items damaged because everything was just thrown together in a box.
Emailed twice, contacted through twitter twice, still no answer from the company to help resolve the issues.
14 September 2020
Unprompted review
Reply from Kidz Gifts
Thank you Annelien for this review. Your feedback helps us to improve service for everyone. It was an uncommon instance and we’ll do better. We really appreciate you being a customer. Best Wishes Kidz Gifts
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