Kilkenny Shop Reviews 

Both Genesis items (statue & music box) are just beautiful presents.

Speedy delivery to Germany & it was very well packed, so there was no chance for any damage.

Highly recommended shop.

Delivery was quick and on time. The quality of these glasses are excellent and are solid.

Product as described Prompt delivery

Lovely navy handbag and fabric perfect size and arrived within days excellent service

Easy to purchase online but hard to bring back. I bought a gift for my mam and she had trouble exchanging.

Two of the three products were broken, glass smashed. I wrote to customer service and they only replaced one item and replaced it with a different scent.

great service, quick delivery

Good quick delivery

I love shopping in the kilkenny shop staff are excellent and great value for money

I hate that you now charge for bags. You may claim it’s “for the environment” but we all know it’s another revenue stream for you. The least a customer expects is a complimentary little bag for the items that have been purchased. Yet another example of customers being screwed.

Ordered online, been nearly three weeks and still no package. The delivery company, GLS, apparently has 'attempted' delivery twice, yet this has definitely not happened, and are now telling me to pick up the package in Swords (an hour drive from me). Emailed Kilkenny customer service, who asked me to go back and ask GLS again... pretty sure that's not my job. Haven't enjoyed how no one has taken accountability in this situation and will be avoiding buying with Kilkenny Design again.

The coat was a Christmas present and my spouse is very pleased It is unfortunate that we cannot purchase the liner of hood, but you did respond to inform me we can purchase directly from Barbour

Bought item on line, received email with tracking number, but didn't give courier details, calling customer service 2 days, eventually after about 20 calls someone answered to tell me that they where just a call centre, took my number and said I'd get a call back within 48 hrs unbelievable I'll never buy on line from these again.

I love the product that I bought from Kilkenny Design - a glass "duck" pitcher with silver handle and rim. The packaging was over the top and the order came in a reasonable time. The website was easy enough to navigate. BUT the silver on my pitcher is SO tarnished. It certainly doesn't look like the new item I hoped to receive. I am very disappointed.

I had asked for delivery to my home , and stayed at awaiting delivery. Then I get a message say the box is at Pickup point, when I go there the bottom of box is totally open.. luckily everything inside was ok. I think this is the reason the UPS delivery person didn’t want to devto my home. Extremely disappointing.
Not the fault of “ Kilkenny” however my trust in UPS is not good.

Went to ennis shop...staff v courteous and helpful...gorgeous stuff on sale....definitely shop there again.

The quality is always excellent

Fabulous customer service! Love their products and the wonderful way they treat their customers.

Very good experience

When I had a question regarding my order, the staff was prompt and helpful.