I had an excellent experience with Killer Beauty, and with Tiziano in particular. He was very attentive, always available, quick to respond and extremely professional. Tiziano helped me from sta... See more
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Killer Ink is the leading supplier of tattoo equipment and supplies in the UK and Europe. Founded in 2008, we aim to provide tattoo artists with all the equipment they could possibly need to create and produce incredible designs for their customers. Amongst some of the leading brands Killer Ink supplies are Darklab, FK Irons, Kuro Sumi, and World Famous, ensuring artists have a choice of the best and highest-quality tattoo machines, tattoo inks, and other products! Our company has grown from strength to strength, and customer satisfaction remains at the heart of our brand. The brilliant products we offer would mean nothing without the tattoo artists who use them, and we are always looking for ways to give back to the tattoo community. That’s why we continue to sponsor some of the world’s best artists who choose to work with our supplies. If you need any information about the products and services Killer Ink Tattoo offers, our helpful and friendly sales team can advise you via phone!
54 Evans Road, L24 9PB, Liverpool, United Kingdom
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Had an issue with a machine I bought, it started rattling and rather than wait for the issue to get worse I returned it for replacement or refund so I could buy another of the same item, the only reason I’m giving this four stars is that they kept me running round in circles, “the box was damaged” (it was damaged when I received it) and “the instruction manual had carbon on it” (of course it did, I’m a tattooist and that stuff gets everywhere)
Anyway, a couple of calls to Caitlin and she had sorted my issue and issued a refund, thanks so much for helping me out there Caitlin, you’re a star 🌟

Reply from Killer Ink Tattoo
Caitlin is the best. What amazing service and so helpfull.

Reply from Killer Ink Tattoo
I've been ordering from Killer Ink regularly for a while now and they've never disappointed! Super fast delivery and great products. I've had to reach out a few times to customer service and was always helped quickly. A special shout-out to Tiziano for being so helpful and friendly. Thanks for the amazing service :)

Reply from Killer Ink Tattoo
package sent, using UPS - that is mistake 1, as UPS is a bad shipping company.
Package gets lost - because it is UPS
Killerink does not help retrieving package
Killerink is not easy to contact
Killerink does not reply to mails or questions.
So I paid and have no parcel.
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edit: In the end, after this review, Killerink DID contact me and solved the issue.

Reply from Killer Ink Tattoo
Definitely rate killer ink, called with an enquiry for a machine and got loads of information and explanation for what to go for. Really lovely girl katelyn on the phone

Reply from Killer Ink Tattoo
I had a minor issue with a product I ordered (tattoo practice skin), but the support I received from Nathan at Killer Ink was outstanding. They provided great advice on alternatives and even sorted out store credit without any hassle.
It’s rare to receive such proactive and genuine customer service. A company that truly values its customers. thank you!

Reply from Killer Ink Tattoo
App needs some work bit pricey but overall just very good

Reply from Killer Ink Tattoo
We experienced a problem with the delivery of our order and gave Killer Ink a call this morning. Caitlin answered and sorted the issue within the hour, she was extremely helpful and understanding of the situation. We are very thankful for the amazing customer service.
Looking forward to our next order :)

Reply from Killer Ink Tattoo
Ordered many times through Killer Ink, always have a good stock of products. If there's been any issues with an order, the customer service is great. I can definitely recommend this supplier for tattoo products

Reply from Killer Ink Tattoo
I had a faulty cable that comes with the machine and emailed to see if they knew what size or where I can purchase another, I couldn't find one anywhere! They emailed back and sorted the issue out, went above what I had expected.
I have had lots of great stuff ordered from here and the delivery is crazy fast

Reply from Killer Ink Tattoo
To order it it was really smooth the service was great and the delivery service was really fast.

Reply from Killer Ink Tattoo

Reply from Killer Ink Tattoo
As always its fast, accurate, well packaged and good quality

Reply from Killer Ink Tattoo
Had an issue with goods received, called customer services and was asked to send a video and pictures showing the issue. "Tiziano" who took my call got back to me maybe an hour later confirming he had received the email and was happy to arrange replacements to be sent out immediately, which I am due to receive Monday. I honestly belive i got lucky and got the right man to handle this, Tiziano was extremely polite, apologetic and showed great empathy. He understood how frustrating it was and by the end of our call I had calmed down a lot. Faith restored! Please look after Tiziano he is a great credit to your team.
Mr K Brindley.

Reply from Killer Ink Tattoo

Reply from Killer Ink Tattoo
I called this morning as I was having trouble with applying a coupon code to my order
I spoke to Caitlin who was super helpful, she was able to do it for me on her end and get my order shipped out for me all over the phone
And followed up with a lovely email to assure me it’s all gone through
You are able to reach the team at killer ink super quick over the phone and aren’t left waiting in a queue. Always very friendly and polite
Great customer service, thank-you!

Reply from Killer Ink Tattoo
I was messed around with dpd and killer helped me out when they didn’t have to thank you to tiziano k. A

Reply from Killer Ink Tattoo
Great seller, very attentive and quick to respond and resolve issues! Very happy with the experience... seller's name is Tiziano K. A

Reply from Killer Ink Tattoo
Amazing service from Tiziano ! Dealt with my parcel issue promptly and effectively. Needless to say the replaced my missing items and went one further by offering me store credit too as a gesture of good will.
Love killer Ink and Tiziano was so so helpful and my issue was resolved super quick.
Highly recommend this company it was my first order through killer Ink as I used to order through another company and I just had horrible experience after horrible experience with 'said' "other company". But absolute world class service and experience with Tiziano and Killer Ink. Definitely my new go to store for supplies.
Thanks again Tiziano much appreciated.

Reply from Killer Ink Tattoo
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