Killer Ink Tattoo Reviews 

1,488
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 339 reviews, reviewers overwhelmingly had a great experience with this company. Shoppers consistently mention that orders arrive exceptionally fast, and they appreciate the wide variety of specialized supplies available. Consumers often describe the staff as friendly and professional, noting that team members go above and beyond. People frequently note the exceptional support received when sorting out questions or returning items. Though some customers experienced delivery mix-ups where parcels were accidentally sent to incorrect locations. A few reviewers also mentioned receiving incorrect parts, faulty equipment, or experiencing problems with items arriving broken. Some people noted that getting resolutions for these unexpected issues sometimes required extra communication effort.

What people talk about most

Delivery service

Customers had positive experiences with delivery_service, frequently highlighting the remarkably fast... See more

Product

Clients share positive opinions on product quality, highlighting a comprehensive range of items and... See more

Staff

Consumers find staff to be exceptionally helpful, professional, and quick to respond to any issues. Reviewers... See more

Customer service

People report positive experiences with customer service, highlighting fast, solution-oriented and genuinely... See more

Service

Customers consistently note positive experiences with service, highlighting fast resolution of problems and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an excellent experience with Killer Beauty, and with Tiziano in particular. He was very attentive, always available, quick to respond and extremely professional. Tiziano helped me from sta... See more

Company replied

Rated 5 out of 5 stars

I had a minor issue with a product I ordered (tattoo practice skin), but the support I received from Nathan at Killer Ink was outstanding. They provided great advice on alternatives and even sorted... See more

Company replied

Rated 5 out of 5 stars

I’ve used Killer Ink for all my studio deliveries for 3 years and I’ve never been disappointed! The communication between the speedy delivery times is perfect and I’ve never had any damages. Ther... See more

Company replied

Rated 5 out of 5 stars

Always amazing service, I couldn't recommend Killer enough! Caitlin and the rest of the team are super helpful and friendly. Very easy to order, we usually pop down and do it in person. I use Killer I... See more

Company replied


Company details

  1. Tattoo shop

Written by the company

Killer Ink is the leading supplier of tattoo equipment and supplies in the UK and Europe. Founded in 2008, we aim to provide tattoo artists with all the equipment they could possibly need to create and produce incredible designs for their customers. Amongst some of the leading brands Killer Ink supplies are Darklab, FK Irons, Kuro Sumi, and World Famous, ensuring artists have a choice of the best and highest-quality tattoo machines, tattoo inks, and other products! Our company has grown from strength to strength, and customer satisfaction remains at the heart of our brand. The brilliant products we offer would mean nothing without the tattoo artists who use them, and we are always looking for ways to give back to the tattoo community. That’s why we continue to sponsor some of the world’s best artists who choose to work with our supplies. If you need any information about the products and services Killer Ink Tattoo offers, our helpful and friendly sales team can advise you via phone!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(1,488)

517 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Had an issue with a machine I bought

Had an issue with a machine I bought, it started rattling and rather than wait for the issue to get worse I returned it for replacement or refund so I could buy another of the same item, the only reason I’m giving this four stars is that they kept me running round in circles, “the box was damaged” (it was damaged when I received it) and “the instruction manual had carbon on it” (of course it did, I’m a tattooist and that stuff gets everywhere)
Anyway, a couple of calls to Caitlin and she had sorted my issue and issued a refund, thanks so much for helping me out there Caitlin, you’re a star 🌟

7 July 2026
Unprompted review
Killer Ink Tattoo logo

Reply from Killer Ink Tattoo

Hi there, thank you for taking the time to leave your feedback. We're sorry the returns process wasn't as straightforward as it should have been, and we appreciate you bringing it to our attention. However, we're so pleased Caitlin was able to get everything sorted for you. We'll be sure to pass on your kind words to her. If there is anything you need help with in the future, please let us know ❤️

Rated 5 out of 5 stars

Caitlin is the best

Caitlin is the best. What amazing service and so helpfull.

17 July 2026
Unprompted review
Killer Ink Tattoo logo

Reply from Killer Ink Tattoo

Hi there, thank you so much for your 5-star review! We're delighted to hear Caitlin provided such amazing and helpful service. We'll be sure to pass your kind words on to her. Your support means the world to us!

Rated 5 out of 5 stars

Love Killer Ink!

I've been ordering from Killer Ink regularly for a while now and they've never disappointed! Super fast delivery and great products. I've had to reach out a few times to customer service and was always helped quickly. A special shout-out to Tiziano for being so helpful and friendly. Thanks for the amazing service :)

16 July 2026
Unprompted review
Killer Ink Tattoo logo

Reply from Killer Ink Tattoo

Hi Yana, thank you so much for your wonderful 5-star review! We're delighted to hear you've had such consistently positive experiences with us. We'll be sure to pass your kind words on to Tiziano, he'll be thrilled to hear your shout-out! We really appreciate your support😊

Rated 2 out of 5 stars

package never arrived

package sent, using UPS - that is mistake 1, as UPS is a bad shipping company.
Package gets lost - because it is UPS
Killerink does not help retrieving package
Killerink is not easy to contact
Killerink does not reply to mails or questions.
So I paid and have no parcel.

-------------
edit: In the end, after this review, Killerink DID contact me and solved the issue.

29 June 2026
Unprompted review
Killer Ink Tattoo logo

Reply from Killer Ink Tattoo

Hi Luc, thank you for taking the time to share your feedback! We are sorry to hear that your experience did not meet your expectations and understand how disappointing this must have been. After reviewing the matter, our team reached out to you directly to discuss your concerns and work towards a resolution. We believe the issue has now been resolved, but if there is anything further you would like to discuss, please feel free to contact us at feedback@killerink.eu, and we will be happy to assist 😊

Rated 5 out of 5 stars

Good service:)

13 July 2026
Unprompted review
Killer Ink Tattoo logo

Reply from Killer Ink Tattoo

Hi Jens, thank you so much for the lovely 5 star review🙌 We are so glad you are happy with your experience with us! If there is anything you need help with in the future, you know where we are❤️

Rated 5 out of 5 stars

Definitely rate killer ink

Definitely rate killer ink, called with an enquiry for a machine and got loads of information and explanation for what to go for. Really lovely girl katelyn on the phone

13 July 2026
Unprompted review
Killer Ink Tattoo logo

Reply from Killer Ink Tattoo

Hi Megan, thank you so much for your fantastic 5-star review! We're delighted to hear that Caitlin was able to answer all your questions and help you choose the right machine. We'll be sure to pass on your lovely feedback to her. If you ever need anything else, you know where we are❤️

Rated 5 out of 5 stars

Impressive support, happy to be a returning customer

I had a minor issue with a product I ordered (tattoo practice skin), but the support I received from Nathan at Killer Ink was outstanding. They provided great advice on alternatives and even sorted out store credit without any hassle.

It’s rare to receive such proactive and genuine customer service. A company that truly values its customers. thank you!

9 July 2026
Unprompted review
Killer Ink Tattoo logo

Reply from Killer Ink Tattoo

Hi Danylo, thank you so much for your 5 star review! We're so sorry to hear that you had an issue with the product but delighted to hear Nathan was able to help and provide a positive experience. We'll be sure to pass your feedback on to him. We really appreciate your support❤️

Rated 5 out of 5 stars

App needs some work bit pricey but…

App needs some work bit pricey but overall just very good

7 July 2026
Unprompted review
Killer Ink Tattoo logo

Reply from Killer Ink Tattoo

Hi there, thank you for your 5-star review🙌 We really appreciate your feedback. We're glad you had a very good overall experience, and we'll certainly take your comments about the app and pricing on board as we're always looking for ways to improve. Thanks again for your support!

Rated 5 out of 5 stars

Delivery Issues Resolved

We experienced a problem with the delivery of our order and gave Killer Ink a call this morning. Caitlin answered and sorted the issue within the hour, she was extremely helpful and understanding of the situation. We are very thankful for the amazing customer service.
Looking forward to our next order :)

8 July 2026
Unprompted review
Killer Ink Tattoo logo

Reply from Killer Ink Tattoo

Hi there, thank you for your fantastic 5-star review! We're sorry there was an issue with your delivery, but we're so pleased Caitlin was able to get everything sorted quickly for you. We'll be sure to pass on your kind words to her. If there is anything we can do to help in the future, please let us know 😊

Rated 5 out of 5 stars

Ordered many times through Killer Ink

Ordered many times through Killer Ink, always have a good stock of products. If there's been any issues with an order, the customer service is great. I can definitely recommend this supplier for tattoo products

6 July 2026
Unprompted review
Killer Ink Tattoo logo

Reply from Killer Ink Tattoo

Hi Daniel, thank you for your fantastic 5-star review! We're delighted to hear you've had great experiences with us and it's wonderful to know our product range and customer service have consistently met your expectations. Your support means the world us to😊

Rated 5 out of 5 stars

Great customer service …

I had a faulty cable that comes with the machine and emailed to see if they knew what size or where I can purchase another, I couldn't find one anywhere! They emailed back and sorted the issue out, went above what I had expected.

I have had lots of great stuff ordered from here and the delivery is crazy fast

7 July 2026
Unprompted review
Killer Ink Tattoo logo

Reply from Killer Ink Tattoo

Hi Roza, thank you for your lovely 5-star review! We're so pleased we could help get the cable issue sorted for you and that you've been happy with both our products and speedy delivery. We really appreciate your support❤️

Rated 5 out of 5 stars

To order it it was really smooth the…

To order it it was really smooth the service was great and the delivery service was really fast.

3 July 2026
Unprompted review
Killer Ink Tattoo logo

Reply from Killer Ink Tattoo

Hi Nick, thank you for your fantastic 5-star review! We're so pleased to hear that ordering was smooth, you received great service, and your delivery arrived quickly. We really appreciate your kind words and your support 🙌

Rated 5 out of 5 stars

Prompt delivery as notified

Prompt delivery as notified

2 July 2026
Unprompted review
Killer Ink Tattoo logo

Reply from Killer Ink Tattoo

Hi Ibrahim, thank you for your 5-star review! We're delighted to hear your order arrived promptly and exactly as notified. We really appreciate your feedback and your support :)

Rated 5 out of 5 stars

Consistently great

As always its fast, accurate, well packaged and good quality

1 July 2026
Unprompted review
Killer Ink Tattoo logo

Reply from Killer Ink Tattoo

Hi there, thank you so much for your fantastic 5-star review! We're delighted to hear that your experience was, once again, fast, accurate, and that your order arrived well packaged and in good quality. Your continued support means a lot to us❤️

Rated 5 out of 5 stars

Had an issue with goods received

Had an issue with goods received, called customer services and was asked to send a video and pictures showing the issue. "Tiziano" who took my call got back to me maybe an hour later confirming he had received the email and was happy to arrange replacements to be sent out immediately, which I am due to receive Monday. I honestly belive i got lucky and got the right man to handle this, Tiziano was extremely polite, apologetic and showed great empathy. He understood how frustrating it was and by the end of our call I had calmed down a lot. Faith restored! Please look after Tiziano he is a great credit to your team.

Mr K Brindley.

3 July 2026
Unprompted review
Killer Ink Tattoo logo

Reply from Killer Ink Tattoo

Hi Kian, thank you so much for leaving such a thoughtful 5-star review. We're really sorry there was an issue with your order, but we're delighted to hear that Tiziano was able to turn your experience around. We'll be sure to pass on your kind words to him. Thank you for your patience while we resolved the issue, and we hope your replacement arrives safely today. We truly appreciate your support and if there is anything else we can do to help, please let us know😊

Rated 5 out of 5 stars

Great product fast delivery

Great product fast delivery. Thank you

1 July 2026
Unprompted review
Killer Ink Tattoo logo

Reply from Killer Ink Tattoo

Hi Adam, thank you for your fantastic 5-star review! We're delighted to hear that you're happy with the product and that it arrived quickly. Your support means the world to us ❤️

Rated 5 out of 5 stars

Great customer service

I called this morning as I was having trouble with applying a coupon code to my order

I spoke to Caitlin who was super helpful, she was able to do it for me on her end and get my order shipped out for me all over the phone

And followed up with a lovely email to assure me it’s all gone through

You are able to reach the team at killer ink super quick over the phone and aren’t left waiting in a queue. Always very friendly and polite

Great customer service, thank-you!

1 July 2026
Unprompted review
Killer Ink Tattoo logo

Reply from Killer Ink Tattoo

Hi Summer-Rose, thank you for your lovely 5 star review! We're so glad Caitlin was able to help with your order and make the process quick and easy for you. We'll be sure to pass on your kind words to her. We really appreciate your support❤️

Rated 5 out of 5 stars

DPD error

I was messed around with dpd and killer helped me out when they didn’t have to thank you to tiziano k. A

26 June 2026
Unprompted review
Killer Ink Tattoo logo

Reply from Killer Ink Tattoo

Hi Leah, thank you so much for your 5-star review! We're sorry to hear about the issues you experienced with DPD, but we're delighted that Tiziano K was able to step in and help. We'll be sure to pass on your kind words to him. We really appreciate your support😊

Rated 5 out of 5 stars

Very, very good. Excellent.

Great seller, very attentive and quick to respond and resolve issues! Very happy with the experience... seller's name is Tiziano K. A

29 June 2026
Unprompted review
Killer Ink Tattoo logo

Reply from Killer Ink Tattoo

Hi Dayane, thank you for your lovely review! We're so pleased to hear that you had a great experience and that Tiziano was able to help quickly and attentively. We'll be sure to pass on your kind words to him. If you need help with anything else, you know where we are :)

Rated 5 out of 5 stars

Amazing service from Tiziano

Amazing service from Tiziano ! Dealt with my parcel issue promptly and effectively. Needless to say the replaced my missing items and went one further by offering me store credit too as a gesture of good will.

Love killer Ink and Tiziano was so so helpful and my issue was resolved super quick.

Highly recommend this company it was my first order through killer Ink as I used to order through another company and I just had horrible experience after horrible experience with 'said' "other company". But absolute world class service and experience with Tiziano and Killer Ink. Definitely my new go to store for supplies.
Thanks again Tiziano much appreciated.

29 June 2026
Unprompted review
Killer Ink Tattoo logo

Reply from Killer Ink Tattoo

Hi Dave, thank you so much for your fantastic review! We're delighted to hear that Tiziano was able to resolve your parcel issue quickly and provide the support you needed. We'll be sure to pass on your kind words to him. If you ever need help with anything else, please let us know😊

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