Kilncrafts Reviews 

Excellent customer service! Ordered my wheel on Saturday - arrived on Tuesday! Any queries responded to by return!

Fast and efficient delivery. Only criticism was not receiving a promised text alert in respect of the delivery's arrival. Thankfully, I happened to be in and, with many thanks to the kind delivery driver, I managed to have my delivery moved to a secure place.

Quick service and delivery, good price as well!

I love the Daisy Wheel! Fast delivery which I was kept informed about all the way. Easy to put together and quiet to run. One thing which I was very pleasantly surprised about was that I haven't had any splatters escape from the splash pan so far. On other wheels I've tried this hasn't been the case. I'm sure that it is going to really help my throwing, especially as the batt system means I can get my pots off the wheel easily without distorting them. The tools, especially the Movers and Shapers ribs are great and the design and quality of the free apron is fantastic. Couldn't be happier with it.

Great service, felt very personal from placing to receiving my order. Prompt delivery by lovely delivery man.
I ordered immediately prior to Black Friday deal being introduced and contacted them and without asking for anything Matt offered to send me the additional items as a goodwill gesture and advised me to wait for the deals next time.
I will definitely shop with them again and hope my next purchase will be a kiln.

Fast, fabulous and friendly service, happily shop with these guys again

The team were great at keeping me up to date with my order, and some unexpected goodies were added to my order. They weren’t joking when they said “everything you need to start throwing straight away!!” The starter bundle was perfect and the wheel is great (sturdy, well made, quiet) - I feel like a pro!

Great communication throughout the delivery process (and afterwards in passing some feedback I had for Nabertherm on to them)

Excellent communication throughout. Great wheel and generous extras - especially love my new apron. The tools are good quality too. Looking forward to many years of use from my new daisy wheel.

Great service. Communication was excellent right from the beginning. The deliver was smooth and the equipment easy to set up. We were throwing in no time at all.

Great communication, services and delivery. The wheel gleams, a vision of beauty. Its sturdy construction feels solid, and it spins with a whisper-quiet sound. The Daisy pottery wheel arrived complete with a batt system and a set of high-quality tools, making it a fantastic home system for both beginners and advanced potters. Whether you're just starting out or refining your craft, this wheel offers reliability, ease of use, and professional results from the comfort of your own studio. I'm recommending it to everyone in my thursday night pottery class!

Excellent customer service and quick delivery. I love my new daisy wheel and as a beginner all the extras that were included were great to get me started. The wheel is super quiet, I can’t wait to start throwing.

Amazing company to deal with. I ordered the potters wheel , received a call to ask if delivery would be ok in a couple of days . It arrived on time and the delivery men carried it into the house for me
It was easy to set up so now I have to practice , practice , practice !

Kilncrafts provide excellent products at a good price, the people at Kilncrafts are very knowledgeable and friendly...service is very good.

Rapid delivery. Good quality product, which will hopefully stop me being covered in Clay!

Excellent communication throughout the ordering process. Chat is with a real human and immediate email follow up.

Great apron and dealing with the delivery issue that had nothing to do with Kiln Craft was just fantastic service. Thank you!

Purchased an IKON 61L Kiln. Very happy with the Kiln and the service from Kilncrafts. Item was delivered on time and was really well packed, so protected from any damage.

Really quick and easy ordering with exceptional customer service. Highly recommended.