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kiltmakers.co.uk Reviews 1,471

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TrustScore 5 out of 5

5.0

Men's clothes shop
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Rated 5 out of 5 stars

I've hired through Ken at Houstons a few times and always had a 1st class experience. On this occasion I had left it last minute to find a replacement (ex hire) jacket and waistcoat for my own kilt.... See more

Rated 5 out of 5 stars

This company and it staff, especially Julie, have been very helpful and extremely quick off the mark to dispatch an item to my UK address. I needed a garment to be delivered within a relatively... See more

Rated 5 out of 5 stars

I was most impressed. I wanted to find something typically Scottish to send to France as a wedding present. A pewter quaich would be the perfect solution so I was thrilled to find such a wide selec... See more

Rated 5 out of 5 stars

I have been looking for good quality presentation boxes for my bespoke wooden quaich’s that didn’t cost the earth to buy and in postage. Received an excellent box very quickly and extremely well price... See more

Company details

  1. Men's clothes shop
  2. Fashion accessories shop
  3. Ladies' clothes shop

Information provided by various external sources

With 6500+ Scottish Gifts, Kilts, Highland Wear, Scottish Jewellery, T-Shirts, Womenswear, Childrenswear, Tartans and 100s of Product personalised for your Clan, we're much more than just a kiltmakers. Alex Scott & Co. Est. in 1925, in the heart of Aberdeen, we give free delivery on everything and the best Scottish service. Unbeatable customer service, and fast, free delivery.

Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 3 out of 5 stars

Mixed Bag

Returned some cufflinks as they did not appear in reality as they did online. It was also disappointing that my query could only be answered by the online team during certain hours that were reduced compared with normal shop hours. However, when I did manage to speak with the right person she was helpful.

22 May 2018
Unprompted review
kiltmakers.co.uk logo

Reply from kiltmakers.co.uk

Good morning Rachel,

Thanks for taking the time to review - we really do appreciate the feedback.

I'm sorry that the cufflinks were not what you were expecting, but your refund has gone through.

With regards to the shop staff not being able to answer your queries, I do apologise but we were a bit short staffed the day you called and the person who would normally deal with online queries before the online team arrives was off sick that day.

Thanks again for taking the time to give your feedback.
Kind regards,
Anne Milsom

Rated 5 out of 5 stars

Very impressed with the service

Very impressed with the service. Over a weekend ordered a whisky tasteing glass, engraved and gift wrapped and it arrived on the forth morning after order date. Product of good quality. Would highly recommend.

9 May 2018
Unprompted review
Rated 5 out of 5 stars

MacLeod plaid scarf

Prompt receipt of scarf only a couple of weeks after ordering. Fine quality, rich wool. I have an older one not quite as nice, but I'll keep that one since I'm 86, and pass the new one along to my son. He can tell everyone that this is Trump's mother's plaid, since she was Mary MacLeod from the Isle of Lewis. Of course at the present time, that may not go over too well.

7 May 2018
Unprompted review
Rated 5 out of 5 stars

I was most impressed

I was most impressed. I wanted to find something typically Scottish to send to France as a wedding present. A pewter quaich would be the perfect solution so I was thrilled to find such a wide selection on Kiltmakers website. The young lady who took my order was super efficient and very friendly too. The ordering process was very straight-forward and quick. The item arrived the next day. I was delighted at the quality of the gift.
All-in-all, it was a first-class customer experience. I would not hesitate to recommend this company.

2 May 2018
Unprompted review

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