Kimberley - The Caravan & Motorhome People - NottinghamReviews 

559
TrustScore 4.5 out of 5

4.7

Eastwood Road, NG16 2HX Kimberley, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I posted a review when we first picked our new Coachman up , and feel after 15 months of ownership another is deserved. As expected, the service has been excellent , top notch. First year service done... See more

Company replied

Rated 5 out of 5 stars

we felt with Richard at Kimberley, he was not pushy salesman. Very honest and friendly. We brought a Swift Challenger caravan, it is beautiful. Everyone at Kimberley Caravans were very professiona... See more

Company replied

Rated 5 out of 5 stars

We were made to feel welcome by Darrell from the minute we got to look at the caravans we were going to look at right through to driving away on the day we picked up the caravan.At no time did we feel... See more

Company replied

Rated 4 out of 5 stars

Had quite a few caravans from Kimberly Nottingham branch over the years , always had good service. My latest caravan was picked up a few days ago , everything from initial sale to taking delivery wen... See more

Company replied


Company details

  1. #4 of 9 best companies in Caravan Dealer
  2. #13 of 17 best companies in Awning supplier
  3. #5 of 8 best companies in Mobile home dealer
  4. #1 of 2 best companies in Mobile Home Supply Shop
  5. #8 of 11 best companies in Caravan Repair Shop

Written by the company

Kimberley – The Caravan & Motorhome People. A family-run business since the 1970s, we’re passionate about helping you find the perfect caravan or motorhome. Silver award winners in the Caravan Owner Satisfaction Awards! Proud runners-up for Caravan Dealership of the Year 2025, we have branches in the East Midlands & the North, offering 300+ motorhomes & caravans from leading brands like Swift, Bailey, Coachman, Carthago & Xplore. Why Choose Kimberley? Trusted for quality & service, 4.6★ Trustpilot rating from 1,000+ happy customers, fantastic facilities: Darlington branch: On-site café, huge awning & accessories shop, children’s play area, plus indoor & outdoor showrooms and NCC approved service centre. Nottingham branch: Outdoor showroom, awning & accessories shop, plus an NCC approved service centre. Start your adventure with Kimberley – where great journeys begin!


Contact info

  • Eastwood Road, NG16 2HX, Kimberley, England, United Kingdom

  • 0115 9382401

4.7

Excellent

TrustScore 4.5 out of 5

559 reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(559)

375 reviews in the last 12 months

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Rated 5 out of 5 stars

As good as anticipated.

I posted a review when we first picked our new Coachman up , and feel after 15 months of ownership another is deserved. As expected, the service has been excellent , top notch. First year service done , faults attended to under warranty and all with very friendly , helpful service from everyone. Special shout out to those in Customer Support , who have answered any questions and issues with a smile. Ashley , Gracie et al many thanks.

6 July 2026
Unprompted review
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thank you so much for coming back to leave another review after 15 months, that really does mean the world to us! Really glad Ashley, Gracie and the team have looked after you so well throughout. Hope to see you again soon!
Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

we felt with Richard at Kimberley

we felt with Richard at Kimberley, he was not pushy salesman. Very honest and friendly.
We brought a Swift Challenger caravan, it is beautiful.
Everyone at Kimberley Caravans were very professional.
Would use them again and again.

26 June 2026
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thank you! Really glad Richard made the whole experience feel so honest and relaxed. The Swift Challenger is a beautiful caravan, hope you enjoy every single trip in it!
Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

Friendly informative staff

Friendly informative staff. Wide range of products

12 June 2026
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thank you Karen! Really glad you found what you were looking for. Hope to see you again in the future!
Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

Courteous

Courteous, flexible well informed service. Felt well prepared for dealing with new cravan after very helpful handover.

17 June 2026
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thank you James! Really glad the handover left you feeling fully prepared and confident. Hope you're enjoying the new caravan!
Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

Highly recommend!

Matt Wilkinson came straight out to greet us, we got the 5 star treatment from start to finish, found us the perfect caravan. Would highly recommend.

8 June 2026
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thank you Gary and Dawn! Really glad Matt found you the perfect caravan and that the whole experience felt like 5 star treatment. Hope you love every trip in it!
Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

Service was second to none,Great staff …

Service was second to none,Great staff very friendly, helpful and professional would use them again and recommend them to others

2 June 2026
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thank you Val! Really glad the whole experience felt so friendly and professional. Hope to see you again in the future!
Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

Used caravan purchase

We were made to feel welcome by Darrell from the minute we got to look at the caravans we were going to look at right through to driving away on the day we picked up the caravan.At no time did we feel under pressure and everything was explained clearly.We wouldn't hesitate to recommend Kimberley to others looking to change vans.

11 June 2026
Unprompted review
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thank you Sandra! Really glad Darrell made you feel so welcome and that the whole process felt relaxed and clear. Hope you enjoy every adventure in the new van!
Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

A great experience yet again

A great experience yet again, our second van purchased from Kimberley, always a pleasure to do business with, very friendly staff, great handover, definitely deal with again.

26 May 2026
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thank you Colin, welcome back! Really glad it was just as enjoyable second time around. That means a lot to us. Hope you love the new van!
Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

Open and honest people very…

Open and honest people very knowledgeable about their business

28 May 2026
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thank you Peter! Really appreciate the kind words and glad you felt in good hands throughout. Hope to see you again in the future!
Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

Go to Kimberley Caravans for your Coachman.

This company have been an absolute pleasure to deal with. We traded our old van for a nearly new one and the whole process was fair and straightforward. Top marks go to Matt in sales; they say people buy people and we bought Matt. He was polite, a great communicator and an excellent all round salesperson with great product knowledge. Thank you!

2 June 2026
Unprompted review
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thank you so much, what a lovely thing to say! Really glad Matt made such a great impression and that the whole process felt fair and straightforward. We'll make sure he sees this. Enjoy the new van!
Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

Only went in for a fridge door....

Only went in for a fridge door, ended up with a new caravan.

Helpful, friendly staff.

15 May 2026
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Ha, we love this! Thank you Ben, hope you're as happy with the caravan as you would have been with the fridge door. Enjoy it!
Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

Excellent service in all respects by…

Excellent service in all respects by friendly staff

21 May 2026
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thank you Alan! Really appreciate you taking the time to leave a review. Hope everything is going well with your purchase!
Many Thanks,
The Kimberley Team

Rated 4 out of 5 stars

Motorhome purchase

Cannot thanks Matt enough for his help and attention to detail in our purchasing of our new Motorhome. From our initial visit, the viewing and his demonstration, organising the deposit payment, through answering numerous phone calls from us about the smaller details, carpet colours, size of this or that, tv brackets, etc, through to the final payment and actually driving away, his professionalism, and his calmness, bless him, were a credit to him and the company. I would wholeheartedly recommend you to have a look here if youre thinking of purchasing a Motorhome or Caravan.

19 May 2026
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thank you so much! Matt will be really pleased to read this. It sounds like you kept him on his toes with all the details but that's exactly what we're here for. Hope you're loving the new motorhome!
Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

Great Experience

Excellent informative handover of our new 2026 Coachman Lusso 2

11 May 2026
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thank you Adrian! Really glad the handover went so well and hope you're loving the new Coachman Lusso. Enjoy every trip!
Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

Friendly and informative staff

Friendly and informative staff, the sale and handover was a breeze. They have a well stock shop, would recommend them and would use them again when in the area.

9 May 2026
Unprompted review
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thank you Carrie! Really glad everything went smoothly and that you found everything you needed in the shop too. Hope to see you again when you're passing!
Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

Friendly and Professional

Friendly and Professional. Giving pently of time and advice.

29 April 2026
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thank you Graham! Really glad you felt well looked after and had plenty of time to make the right decision. Hope you're enjoying your purchase!
Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

Excellent service from the start

Excellent service from the start!
We had decided to buy our first caravan, with a million questions, Jason was absolutely amazing, always happy to help and answer all the questions we had, everything he did was above and beyond!!

Handover by Darrell was also excellent, again answering any questions, made us feel like nothing was too much trouble!

We had a few areas on the caravan after purchase that needed looking into and all the staff were helpful and rectified everything quickly.

All the staff were helpful and always very friendly, we would highly recommend if you want excellent service

24 April 2026
Unprompted review
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thank you Sarah! Really glad Jason and Darrell both looked after you so well, and that the team got everything sorted quickly after purchase too. Hope you have a brilliant first trip!
Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

Coachman Acadia 460 Service…

I took our 12 month old Coachman Caravan in to Kimberley Caravans for its first service. We've experienced a few problems with it, but Ashley in the reception area handled both the handover and the pickup in a first rate manner. Most of the work was completed with one item still to resolve, but Ashley explained things really well and has a really friendly, pleasant manner. Would recommend them to other caravan and motorhome users.

8 May 2026
Unprompted review
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thank you Robert! Really glad Ashley looked after you so well throughout. We'll get that remaining item resolved and hope to see you again!
Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

5* Caravans and staff at Kimberley Nottingham

We are brand new to Caravanning and from
Us going to look at a caravan to buying it, handover everything was just amazing!

Daz in the Nottingham branch was incredible with us from start to finish. Excellent communication, so knowledgeable, friendly, funny - just amazing!

We had the handover today and it was brilliant and the caravan was delivered to us shortly after and the man who came (so sorry with all the excitement we forgot your name) but what a friendly, knowledgeable and helpful guy we appreciated you getting it on the drive for us and your loveliness the whole time.

We would highly recommend the caravans and staff at Kimberley! Amazing thank you so much 😊

8 May 2026
Unprompted review
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thank you Crissy, what a lovely review! Really glad Daz and the delivery team made your first caravan experience such a special one. How exciting! Hope you have many brilliant adventures ahead!
Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

Towing Eye

Called into Nottingham branch for parts/towing enquiry on a existing vehicle. All staff very helpful in particular Matt who went above and beyond, thank you so much

8 May 2026
Unprompted review
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thank you Emma! Really glad Matt could help sort everything out for you. Hope to see you again soon!
Many Thanks,
The Kimberley Team

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