Kingfisher Insurance Reviews 

619
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 206 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly demeanor, ensuring pleasant and efficient interactions. Many highlight the exceptional customer service, noting the attentive and understanding approach, with clear guidance provided throughout processes. The overall service is frequently described as outstanding and efficient, with people appreciating quick and smooth experiences. Reviewers also consistently find pricing fair and competitive, appreciating the company's efforts to secure the best deals and save money. The user experience is often noted as effortless and simple, making tasks like renewals quick and easy.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, friendliness,... See more

Service

Users describe positive interactions with service, highlighting it as easy, user-friendly, and... See more

Customer service

Consumers find customer service to be positive, with many praising the helpfulness, reliability, and... See more

Price

Clients share positive opinions on price, with many reviewers finding the costs competitive and reasonable,... See more

User experience

Customers had positive experiences with the user experience, describing it as easy, user-friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service. Our account executive visited us several weeks before the renewal date to update his records with any changes needed. This gave him plenty time to find the best policy for us at a r... See more

Rated 5 out of 5 stars

We were working against a tight deadline but Dan pulled out all the stops for us. Especially appreciated as it was my first time at arranging rally insurance and Dan guided me through the process

Rated 5 out of 5 stars

Jim has dealt with all my business insurance needs for many years. He is always efficient and professional, nothing is a problem and I value his expertise and knowledge. He would always be my first st... See more

Rated 5 out of 5 stars

It was so effortless for me using the same company who took over the roll of finding me the insurance. I have total confidence in Neil with the work he does and gets back to me like promised with the... See more


Company details

  1. #122 of 175 best companies in Insurance broker

Written by the company

Kingfisher Insurance provide market-leading insurance policies across a wide range of products including motor trade, classic vehicle, private client, motorosport and non-standard home insurance. We're focused on meeting the needs of our customers, by providing a traditional broker service and personalised, bespoke products.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

619 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(619)

201 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good help, but High premium.

Good help, but being with Kingfisher for almost 4 years and my premium is still around the price i started with in my 1st year, otherwise, can't say anything negative.

16 August 2025
Rated 1 out of 5 stars

This is meant to be a renewal and…

This is meant to be a renewal and should happen automatically. It doesn’t matter it’s through someone else .
Renewal should be easy and happen automatically.
To long winded and taking to long and having to sign again .
This must not be the process every year .

13 August 2025
Kingfisher Insurance logo

Reply from Kingfisher Insurance

Thank you for the feedback - we do strive to make the renewal process as simple and customer friendly as possible, in regard to have to re-sign, this a requirement by the direct debit provider who do need consent each year that you authorise the payments to leave your bank account. We will ensure your feedback is also passed on to them. Kind Regards

Rated 5 out of 5 stars

Highly recommended

Excellent, friendly and efficient service, clear admin and timely communications. The prices are fair, and Kingfisher worked hard to find us the best price and cover, we have no reason to go anywhere else for our insurance.

1 August 2025
Rated 5 out of 5 stars

Jim Knight

Jim has dealt with all my business insurance needs for many years. He is always efficient and professional, nothing is a problem and I value his expertise and knowledge. He would always be my first stop for insurance advice.

26 July 2025

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