Kingsbabyshop Reviews 

661
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Brilliant customer service. Rang the store as I couldn't find a particular colour option for a car seat and they were able to add it within minutes to their website. I then couldn't find the bundl... See more

Rated 5 out of 5 stars

We had an exceptional experience with Kings Baby Shop. We travelled up from Mayo. As we were particularly impressed by the range of twin buggy options available as we were expecting twins in April 202... See more

Rated 5 out of 5 stars

Excellent company and customer service. Quick response on social media with great advice and they were also willing to hold the promotional price for us, if we needed to purchase the extra items at a... See more

Rated 5 out of 5 stars

Great customer service and very helpful. Baby buggy was brilliant absolutely love it and my little girl loves it too!! Would highly recommend this store to anyone!! Always great to support small busin... See more

Company details

  1. #31 of 94 best companies in Baby shop
  2. #72 of 128 best companies in Game Shop

Information provided by various external sources

Kings Baby Shop are renowned for supplying the best baby goods and toys with exceptional customer service at the lowest prices throughout Northern Ireland, UK & Republic of Ireland. We offer a large selection continuously new and innovative baby and nursery products including prams, nursery furniture, car seats and accessories. We are huge stockists of all major brands such as iCandy, Bugaboo, Maxi Cosi, Cybex, UPPAbaby, and much more...


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

661 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(661)

37 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bundle deal

Delivered to my door within 48hrs off purchase. Fantastic service. And the quality of product looks great

8 November 2024
Kingsbabyshop logo

Reply from Kingsbabyshop

HI Brendan,

Thank you so much for taking the time to share your experience!

We’re delighted to hear that your bundle arrived at your door within 48 hours and that you’re pleased with the quality of the products. Our bundle deals are so popular for new parents, which make baby shopping stress-free, glad you love all the items in your baby bundle.

We truly appreciate your kind words about our service. Every order matters to us, and knowing that we were able to provide fast delivery and high-quality items really makes our day. Your feedback motivates our entire team to continue striving for the best customer experience possible.

Thank you again for choosing us—we’re incredibly grateful for your support and look forward to serving you again in the future!

Kind regards
The Kings team

Rated 5 out of 5 stars
Kingsbabyshop logo

Reply from Kingsbabyshop

Hi,
Thank you for taking the time to leave your feedback! We’re delighted to hear that you found ordering online easy and that your delivery arrived quickly.

Providing a smooth and hassle-free shopping experience is very important to us, and it’s wonderful to know that we were able to meet your expectations. Your support means a lot to our team, and we truly appreciate you choosing us.
Kind regards
The Kings team

Rated 5 out of 5 stars

Fast delivery

Fast delivery, very helpful over the phone

24 September 2024
Kingsbabyshop logo

Reply from Kingsbabyshop

Hi Chris,

Thank you for your wonderful feedback! We’re delighted to hear that your order arrived quickly and that our team was able to assist you over the phone. Providing both fast delivery and helpful, friendly service is very important to us, so it’s fantastic to know we hit the mark for you.

We truly appreciate your support and look forward to serving you again soon!
Kind regards
The kings team

Rated 5 out of 5 stars

Quick delivery and good communication…

Quick delivery and good communication will be ordering from again

23 September 2024
Kingsbabyshop logo

Reply from Kingsbabyshop

HI Christina,
Thank you so much for your kind feedback!
We’re thrilled to hear that you were happy with both the quick delivery and our communication. Providing a smooth and reliable experience for our customers is always our goal, and it’s wonderful to know we achieved that for you.
Kind regards
The Kings team

Rated 5 out of 5 stars

Great value for money

This is my second time shopping with Kings.Their prices are unbeatable and their speed of delivery is great.

16 September 2024
Kingsbabyshop logo

Reply from Kingsbabyshop

HI Veronica,
Thank you so much for coming back to shop with us and for sharing your kind words! It truly means the world to us that you’ve chosen Kings Baby Shop a second time. We’re delighted to hear that you find our prices unbeatable and our delivery fast—your satisfaction is exactly what we strive for every day.

Your continued trust and support really inspire our team, and we’re so grateful to have customers like you. We can’t wait to serve you again and hope your future orders bring just as much joy!

Kind regards
The Kings team

Rated 5 out of 5 stars

Excellent price for baby monitor

Excellent price for baby monitor, fast and efficient delivery.

9 September 2024
Kingsbabyshop logo

Reply from Kingsbabyshop

Hi,
Thank you so much for your feedback! We’re delighted to hear that you’re happy with the price of your baby monitor and that your order arrived quickly and efficiently. Providing great value and reliable service is always our goal, so it’s fantastic to know we delivered on both.
Kind regards
The Kings team

Rated 5 out of 5 stars

Quick delivery

Quick delivery

11 September 2024
Kingsbabyshop logo

Reply from Kingsbabyshop

Hi Joanna,

Thank you for your feedback! We’re delighted to hear that your order arrived quickly. Providing fast and reliable delivery is very important to us, and it’s wonderful to know we hit the mark for you.

Kind regards
The Kings team

Rated 5 out of 5 stars

10/10 Cannot recommend this shop enough

Cannot recommend this shop enough. I was let down last minute by another business with a pram that was ordered 16 weeks ago. Kings had the pram ready to go for me within hours. The staff were just so kind and helpful. I will definitely be back in the future and will be recommending any future parents to go here! Special thanks to Denise for going above and beyond!

11 September 2024
Unprompted review
Kingsbabyshop logo

Reply from Kingsbabyshop

Hi Lynne,

Thank you so much for sharing your experience! 💛
We are delighted we could get you sorted, thanks for you kind words and are so glad we could step in when you were let down elsewhere. Knowing that we could get your pram ready for you within hours and make the process stress-free really means the world to us.

We’re especially grateful for your shout-out to Denise—she’ll be over the moon to hear that her help made such a difference. Your recommendation to future parents is incredibly meaningful, and it’s customers like you who make what we do so rewarding.

From all of us at Kings Baby Shop, thank you for your trust, support, and warmth. We can’t wait to welcome you back in the future!

Kind regards
The Kings team

Rated 5 out of 5 stars

Great as always

Great as always

3 September 2024
Kingsbabyshop logo

Reply from Kingsbabyshop

Hi Lyndsey,
Thank you for taking the time to review us. We’re thrilled to hear that your experience with us was “great as always.” It’s wonderful to know that we continue to meet your expectations and provide a reliable, positive experience each time.
Kind regards
The Kings team

Rated 5 out of 5 stars

Great service

Great service, quick delivery highly recommended

28 August 2024
Kingsbabyshop logo

Reply from Kingsbabyshop

Hi,
Thank you. We’re delighted to hear that you were happy with our service and quick delivery. Your recommendation means a lot to us, and we’re thrilled that we could provide a positive experience for you.
Kind regards
The Kings team

Rated 5 out of 5 stars

I found the car seat at the best price…

I found the car seat at the best price in the colour I wanted.
It arrived on time and well packaged

26 August 2024
Kingsbabyshop logo

Reply from Kingsbabyshop

HI,
Thank you so much for your feedback! We’re thrilled to hear that you found the car seat at a price and in a color that suited you perfectly. It’s wonderful to know that it arrived on time and well packaged—ensuring your order reaches you safely and efficiently is always our priority.
Kind regards
The kings team

Rated 1 out of 5 stars

I did not receive what I ordered

I did not receive what I ordered

12 August 2024
Kingsbabyshop logo

Reply from Kingsbabyshop

Hi,
Our customer support team has been in contact , Thanks
Kind regards
The Kings team

Rated 5 out of 5 stars

Good choice of products and quick…

Good choice of products and quick delivery

3 August 2024
Kingsbabyshop logo

Reply from Kingsbabyshop

Hi Lesley,
Thank you so much for your feedback! We’re delighted to hear that you enjoyed our selection of products and that your order arrived quickly. Providing a variety of quality items along with fast, reliable delivery is always our goal, and it’s wonderful to know we met your expectations.
Kind regards
The Kings team

Rated 5 out of 5 stars

Delivery came extremely quickly.

Delivery came extremely quickly.

5 August 2024
Kingsbabyshop logo

Reply from Kingsbabyshop

HI Steacy,
Thank you for taking the time to leave your feedback! We’re thrilled to hear that your delivery arrived so quickly. Providing fast and reliable service is always our priority, and it’s wonderful to know we could make your experience smooth and convenient.
Kind regards
The kings team

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Reliable service. Second time ordering from here and everything came as described.

6 July 2024
Kingsbabyshop logo

Reply from Kingsbabyshop

Hi Ciara,

It’s fantastic to see you back for a second order — thank you for your trust in us! We’re so pleased everything arrived quickly and just as expected.

Your continued support means a lot to us, and we can’t wait to help you again soon, thank you

Kind regards,
The Kings team

Rated 5 out of 5 stars

Great Experience

Excellent service and very quick delivery. Much appreciated.

25 June 2024
Kingsbabyshop logo

Reply from Kingsbabyshop

Hi Patrick,

Thank you for your lovely review! We're so pleased to hear you had a great experience and that your order arrived quickly.

Kind regards,
The Kings team

Rated 5 out of 5 stars

Great value

The item was perfect for my daughter who is expecting and at a good pric

14 June 2024
Kingsbabyshop logo

Reply from Kingsbabyshop

Hi Geogina,

Thank you so much for your lovely review. We're delighted to hear the item was perfect for your daughter — and congratulations to her on the exciting news!

We’re so pleased you found it at a great price too. Wishing your family all the very best :)

Kind regards
The Kings team

Rated 5 out of 5 stars

Product was as described and arrived…

Product was as described and arrived when expected.

17 June 2024
Kingsbabyshop logo

Reply from Kingsbabyshop

Hi Roy,

Thank you for your positive feedback! We're delighted to hear your order arrived on time and exactly as described.

We really appreciate you taking the time to share your experience.

Kid regards
The Kings team

Rated 5 out of 5 stars

Excellent service.

Amazing. Great deal on snuzpod. Quick delivery. Great communication/updates. Thank you.

30 May 2024
Kingsbabyshop logo

Reply from Kingsbabyshop

Hi Stacey,

Thank you so much for your fantastic review! We're delighted you were happy with the great deal on your SnuzPod, as well as the quick delivery and regular updates.

Your kind words mean a lot to our team. Thank you for choosing us!

Kind regards
The Kings team

Rated 5 out of 5 stars

Great customer service it's my second…

Great customer service it's my second purchase there and even though there was a mix up in order they were on the ball. Highly recommend

15 May 2024
Kingsbabyshop logo

Reply from Kingsbabyshop

Hi Dawn,

It’s wonderful to see you back for a second purchase — thank you for your loyalty! We apologise again for the mix-up, but we’re glad our team could get everything sorted promptly.

Your recommendation really means a lot to us. We can’t wait to help you again soon!

Kind regards
The Kings team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look