Kingsbabyshop Reviews 

661
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Brilliant customer service. Rang the store as I couldn't find a particular colour option for a car seat and they were able to add it within minutes to their website. I then couldn't find the bundl... See more

Rated 5 out of 5 stars

We had an exceptional experience with Kings Baby Shop. We travelled up from Mayo. As we were particularly impressed by the range of twin buggy options available as we were expecting twins in April 202... See more

Rated 5 out of 5 stars

Excellent company and customer service. Quick response on social media with great advice and they were also willing to hold the promotional price for us, if we needed to purchase the extra items at a... See more

Rated 5 out of 5 stars

Great customer service and very helpful. Baby buggy was brilliant absolutely love it and my little girl loves it too!! Would highly recommend this store to anyone!! Always great to support small busin... See more

Company details

  1. #31 of 94 best companies in Baby shop
  2. #72 of 128 best companies in Game Shop

Information provided by various external sources

Kings Baby Shop are renowned for supplying the best baby goods and toys with exceptional customer service at the lowest prices throughout Northern Ireland, UK & Republic of Ireland. We offer a large selection continuously new and innovative baby and nursery products including prams, nursery furniture, car seats and accessories. We are huge stockists of all major brands such as iCandy, Bugaboo, Maxi Cosi, Cybex, UPPAbaby, and much more...


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

661 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically takes over 1 month to reply

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4.7

All reviews

(661)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very efficient

Very helpful on the phone. Ordered a bike online and it was delivered in less than 24 hours.

28 May 2025
Kingsbabyshop logo

Reply from Kingsbabyshop

Hi Aoife,
Thank you for your kind words! We’re thrilled to hear that your bike arrived so quickly and that our team could assist you over the phone. Enjoy your new ride, and we look forward to helping you again in the future!
Kind regards
The Kings team

Rated 5 out of 5 stars

Great communication and quality of service

Great company, great communication and quality of service. Very quick delivery to ROI.

27 May 2025
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Reply from Kingsbabyshop

Hi Fabienne,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you found our communication and service to be top-notch. We take pride in ensuring every order is handled efficiently and with care, so it’s great to know your delivery to the ROI was quick and seamless. Your support means a lot to us as a family run business.
Kind regards
The Kings team

Rated 5 out of 5 stars

I found it very easy to find what I was…

I found it very easy to find what I was looking for and delivery was very quick
Lovely experience

14 May 2025
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Reply from Kingsbabyshop

Hi Grainne,

Thank you for sharing your experience!
We’re delighted to hear that finding what you needed was easy and that your order arrived quickly. It’s wonderful to know your experience with us was a positive one, and we truly appreciate your kind words!

Kind regards
The Kings team

Rated 3 out of 5 stars

Seat delivery

Box was just left on front doorstep for anyone to see. Box was damaged but luckily seat was ok.

3 May 2025
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Reply from Kingsbabyshop

Hi Trevor,
Thank you for your feedback, and we’re glad to hear the seat arrived safely despite the issue with the packaging. We sincerely apologize for the way your delivery was left and the damage to the box. Your comments are very important to us, and we’ll make sure to review our delivery procedures and have contacted our courier to prevent this from happening in the future. We appreciate you bringing this to our attention.
Kind regards
The Kings team

Rated 5 out of 5 stars

Excellent service

Excellent service, fast delivery

My go to for baby items

25 April 2025
Kingsbabyshop logo

Reply from Kingsbabyshop

Hi Ciara,

Thank you so much for your wonderful review!
We’re delighted to hear that you’ve had an excellent experience with our service and that your orders have arrived quickly. It means a lot to us to be your go-to source for baby items, and we take pride in making shopping for your little one as easy and reliable as possible. We look forward to continuing to support you and your family with all your baby needs!
Kind regards
The team @ Kings

Rated 5 out of 5 stars

Absolutely great delivery on these beautiful cribs thank you

My cribs where delivered really quick and come absolutely beautiful cribs for my Twinnys grandsons thank you once again

11 April 2025
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Reply from Kingsbabyshop

Hi Joanne,
Thank you so much for your amazing feedback! We’re thrilled to hear that your cribs arrived quickly and that you’re delighted with how beautiful they are. It’s especially heartwarming to know they’ll be for your twin grandsons—what a special gift! We truly appreciate your kind words and look forward to helping you with any future needs for your family.
Kind regards
The Kings team

Rated 5 out of 5 stars

I needed car seat adapters

I needed car seat adapters, hadn't a clue about any of it, but the lady in the phone was so so helpful pointed me in the right direction and I had them down the south of Ireland in 2 dayS

4 April 2025
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Reply from Kingsbabyshop

Hi Aoife,
Thank you so much for your review! We’re delighted to hear that our team could guide you through finding the right car seat adapters and make the process easy. It’s great to know your order arrived quickly to the south of Ireland, and we’re so pleased we could help make things simple and stress-free for you. We really appreciate your feedback and look forward to assisting you again in the future!
Kind regards
The kings team

Rated 5 out of 5 stars

Excellent customer service and very…

Excellent customer service and very reasonable prices

29 March 2025
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Reply from Kingsbabyshop

HI Joanne,
Thank you so much for taking the time to review us and for the lovely feedback! We’re thrilled to hear you were happy with our customer service and found our prices reasonable. Providing excellent service while offering great value is always our goal, and it’s fantastic to know it made a positive difference for you.
Kind regards
The Kings team

Rated 5 out of 5 stars

I Ordered on line for pickup

I Ordered on line for pickup, no hassle shopping, very happy with my new child seat ☺️

15 March 2025
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Reply from Kingsbabyshop

Hi Anna,
Thank you for leaving us a review!
We’re delighted to hear that your online order and pickup experience was hassle-free and that you’re happy with your new child seat. Making shopping easy and convenient for our customers is always our goal, and it’s wonderful to know we hit the mark for you. Thank you
Kind regards
The Kings team

Rated 5 out of 5 stars

You send the item as promised and on…

You send the item as promised and on tome

17 February 2025
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Reply from Kingsbabyshop

Hi Anthony,
Thank you for your feedback! We’re glad to hear that your order arrived on time and as promised. Ensuring reliable delivery and keeping our commitments is very important to us, and it’s wonderful to know you had a positive experience.
Kind regards
The kings team

Rated 5 out of 5 stars

The whole transaction was easy and…

The whole transaction was easy and hassle free , and delivery was within a few days .

8 February 2025
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Reply from Kingsbabyshop

Hi Jenny,
Thank you for your kind feedback! We’re delighted to hear that your shopping experience was easy and hassle-free, and that your order arrived quickly within just a few days. Making the process smooth and convenient for our customers is always our goal, and it’s wonderful to know we delivered on that. We truly appreciate your support and look forward to helping you again in the future!
Kind regards
The Kings team

Rated 5 out of 5 stars

Arrived on time as described

Arrived on time as described

3 February 2025
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Reply from Kingsbabyshop

Hi Violet
Thank you for your feedback! We’re glad to hear your order arrived on time and as described. Providing reliable service is always our goal, and we appreciate you taking the time to share your experience.
Kind regards
The kings team

Rated 5 out of 5 stars

Over the moon...

Great service, fantastic product just over the moon....

28 January 2025
Kingsbabyshop logo

Reply from Kingsbabyshop

Hi Kelly,

Thank you for taking the time to share such an lovely review. We’re over the moon knowing that our product and service have exceeded your expectations.

We put a lot of care into every aspect of what we do—from quality and reliability to customer support—so it’s incredibly rewarding to hear that it made a difference for you. Reviews like yours motivate our team to keep improving and delivering the best possible experience to every customer.

Thanks again for your kind words and for choosing us. We can’t wait to serve you again in the future!

Kind regards
The Kings team

Rated 5 out of 5 stars

Value

Great service and value

15 January 2025
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Reply from Kingsbabyshop

Hi Clive,
Thank you so much for your kind words! We’re delighted to hear that you appreciated both our service and the value we provide. Providing a seamless experience while delivering great value is always our goal!

Your feedback means a lot to our team and motivates us to continue improving and exceeding expectations, so thank you

Kind regards
The Kings team

Rated 5 out of 5 stars

Great communication

Great communication, ordered , posted and delivered within 3 days.
Item purchased had originally been ordered from a company in England, however after this company re-arranging delivery (due to stock issues) 3 times I cancelled my order, I found kings baby shop on the web, as it was the only place to have the product in stock. I had reservations as they was based in Ireland,
And not a retailer that I was familiar with, however the service was brilliant. Would defo order from them again

9 January 2025
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Reply from Kingsbabyshop

Hi Lorna,
Thank you so much for taking the time to share your experience! We’re thrilled to hear that your order was processed smoothly and delivered within 3 days. 😊

We completely understand how frustrating it can be when stock issues cause delays, so it’s wonderful to know that we were able to provide a reliable and seamless and stress-free service for you. Your trust means a lot, especially as a new customer, and we’re delighted that we were able to exceed your expectations.

We can’t wait to serve you again in the future, and we really appreciate your recommendation. Thank you for choosing Kings Baby Shop!
Kind regards
The Kings team

Rated 5 out of 5 stars

Excellent

Excellent. Top quality. Fast shipping. A+++++

9 January 2025
Kingsbabyshop logo

Reply from Kingsbabyshop

Hi Matija,

Thank you so much for your fantastic feedback!
We’re thrilled to hear that you’re happy with the quality of your purchase and our fast shipping. Your A+++++ rating means the world to us and motivates our team to keep delivering top-notch products and service.

Kind regards
The Kings team

Rated 5 out of 5 stars

Great service

Great service

16 December 2024
Kingsbabyshop logo

Reply from Kingsbabyshop

Hi Chris,

Thank you, We’re delighted to hear that you had a great experience with our service. Providing excellent service is always our top priority, and your feedback means a lot to our team.

We look forward to serving you again soon!

Kind regards,
The kings team

Rated 5 out of 5 stars

Super service and quality

Good choice of items. Easy to order and quick delivery.

13 December 2024
Kingsbabyshop logo

Reply from Kingsbabyshop

Hi Ann,

Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed our selection of items and found the ordering process easy and straightforward. It’s also great to know that your order arrived quickly—fast, reliable delivery is something we always strive for.

Kind regards
The Kings team

Rated 2 out of 5 stars

iCloud coffe cup holder not fitting on iCloud buggy handle satisfactorily

The coffee cup that I purchased was quoted as “universal iCloud coffee cup holder” while it fits on the side of the buggy it is in a way that causes the coffee to spill when put into the holder, it does not fit on the top of the buggy where I would most like it to fit. Very annoying and a waste of €30 was very dissatisfied. Giving the 2 stars for the speed in which I received the product.

4 November 2024
Kingsbabyshop logo

Reply from Kingsbabyshop

Hi Neasa,
We’re sorry to hear that the coffee cup holder didn’t fit your iCloud buggy as expected and caused frustration. Your comments about the fit and usability have been sent onto our supplier, and we’ll make sure to pass them on to the product team to improve future descriptions and compatibility guidance.
Kind regards
The KIngs team

Thank you again for your feedback, and we appreciate your patience.

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