KingsBox Reviews 300

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 61 reviews, reviewers had a great experience with this company. Customers are consistently satisfied with the high quality and durability of the products, often noting that the equipment exceeds their expectations and remains in excellent condition over time. Many people praise the exceptional customer service, highlighting the staff's helpfulness, friendliness, and quick, professional responses to inquiries. The overall experience is frequently described as positive, with consumers appreciating the robust design and the personalized support received throughout their purchasing journey. However, some reviewers were not happy with the delivery service, mentioning issues like damaged packaging, delayed shipments, and items being split into multiple packages. A few other people also felt that certain products had design flaws or were not suitable for their intended use, leading to dissatisfaction with those specific items.

What people talk about most

Product

Users describe positive interactions with product, consistently praising its high quality, durability, and... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the high standard of materials and... See more

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness, patience, and excellent... See more

Delivery service

Customers had ambiguous experiences with delivery service, with some reporting frustration due to poor supply... See more

Customer service

Consumers find customer service to be positive, with many praising the helpfulness, patience, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Starter Vest is made of durable material and is very comfortable to wear. What also made me decided to purchase KingsBox product are wights that are actual block and not bags filled with sand. Th... See more

Company replied

Rated 5 out of 5 stars

I purchased 6m2 of floor protection (30mm, 180kg total) from Kingsbox. The order was processed within a couple business days and the delivery took another week afterwards. Delivery was smooth, and tra... See more

Company replied

Rated 5 out of 5 stars

I really like kingsbox equipment, so when i wanted to start my project i had no doubts. Most importantly what I really liked is their costumer service, Mateja was able to satisfy all my requests being... See more

Company replied

Rated 5 out of 5 stars

Squat ramp is very good product(I recommend 15 degree angle), these pack -man weights could be better, they slip and are not suitable for lower weights

Company replied


Company details

  1. Exercise Equipment Shop

Written by the company

KingsBox is a provider of innovative, unique, European build strength and conditioning equipment.


Contact info

4.2

Great

TrustScore 4 out of 5

300 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Last week I've ordered Kingsbox Elite…

Last week I've ordered Kingsbox Elite weight vest + 20 x 1kg BLOCKS. Was worried a little about delivery time while reading some past reviews, but for no reason. My order came today, and I am very pleased with the quality! It was also very well packed.

19 February 2024
Unprompted review
Rated 5 out of 5 stars

Saw them at FIBO fire

I have to say that after seeing KingBox at FIBO, their gear really does look amazing in person. They were really distinct from the others. They look better than actually are. I immediately installed their pulley system in our gym.

25 December 2023
Rated 5 out of 5 stars

I am extremely satisfied with my…

I am extremely satisfied with my KingsBox gym equipment. The quality is exceptional, and it has significantly enhanced my workout experience. The durability and thoughtful design of their products truly stand out. From weights to accessories, KingsBox provides reliable and professional-grade equipment. I highly recommend KingsBox to anyone looking for top-notch gym gear.

14 November 2023
Unprompted review
Rated 1 out of 5 stars

Terrible customer service and poor quality

I ordered over 3000€ worth of equipment from them. Among other damaged items there were 12 damaged micro bumper plates. They offer a partial refund which I agreed to. 6 weeks passed and after I asked about the money they said they changed their mind and offered a coupon of even lower value. I refused the coupon from day one.

Since then they ignored my calls, SMSes and emails. The phone on their website has been disconnected for months and you can’t reach them.

Quality control is non existent. Screws are missing from sets, equipment has minor defects everywhere and welding is mediocre at best.

But all of that is not important - the way they handle customers is! It’s terrible!

8 November 2023
Unprompted review
Rated 5 out of 5 stars

My first purchase…

I bought my first accessory (an armor belt) a few weeks ago. I found the website very clear but one thing struck me, the kindness of their customer care. I talked with Iztok a very lovely person. They also gave me one pair of gloves (for pull up) and a special cashew butter. I highly recommend KinsBox!

5 September 2022
Unprompted review
Rated 5 out of 5 stars

High quality products

High quality, easy to assemble and looks great!

Kingsbox employees shows good customer service and shipping is fast. From ordering products to receiving them at my doorstep it took only one week.

Happy!!!

2 September 2022
Unprompted review
Rated 5 out of 5 stars

The best

The best!
I already ordered a few times from KingsBox & I absolutely love the equipment I got, I’m so happy with it!
The quality is awesome and the client support is also awesome.
Thank you, I will surely buy from you again!

2 February 2022
Unprompted review
Rated 5 out of 5 stars

Excellent quality products

I wasn't familiar with Kingsbox, but I should say that I am very happy with both their products and their costumer service. There were some issues with my order, but it was solved very professionally. Their costumer services is off the charts.

In the end I received a good product from an excellent built quality. I would highly recommend Kingsbox to everyone.

16 January 2022
Unprompted review
Rated 5 out of 5 stars

Very good company

Great company with very good quality product and cost friendly price. Customer service is also top notch. I don't see why this company couldn't be the leader on the market in the future years.

7 January 2022
Unprompted review
Rated 4 out of 5 stars

High quality materiel

We have ordered 2 mighty outdoor cage, high quality material and very attractive price.
Some problem during the delivery due to the delay of delivery and some material not in stock. But very good customer support (thanks Nina), very efficient to solve all the problem

6 January 2022
Unprompted review
Rated 5 out of 5 stars

Great products and service

I ordered a custom Mighty wall rack and is very happy with the product. Solid quality and nice finish. I'm also very satisfied with the great support from the staff at Kingsbox.

16 November 2021
Unprompted review

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