Kip Candle Co Reviews 299

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 88 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their exceptional quality and the luxurious, strong, and long-lasting scents. Many appreciate the natural ingredients and the evident care and passion in the handmade candles, soaps, and wax melts. The delivery service is frequently noted for its speed and the careful, often plastic-free, packaging. Reviewers also commend the staff for their kindness and helpfulness. Consumers are particularly impressed with the overall ordering experience, finding the website seamless and the communication regarding deliveries excellent. The products are often described as next-level, with many expressing excitement for future purchases and becoming returning customers.

What people talk about most

Product

Reviewers express high satisfaction with the products, consistently praising their strong, long-lasting, and... See more

Quality

Users describe positive interactions with quality, consistently praising the products' high standards. Many... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the quick and fast... See more

Staff

Customers consistently report positive experiences with the staff. Reviewers frequently praise the owners,... See more

Order

Customers consistently note positive experiences with order. Many reviewers express their satisfaction and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been a customer for a little while now and honestly every time I get a new scent I’m just so thrilled at how good it is ! Currently burning gingerbread in my living room & chai on the middle floor - m... See more

Company replied

Rated 5 out of 5 stars

I recently purchased the Sundown diffuser…it’s such a stunning, strong, luxurious scent. I have bought candles from here before & I adore them, I adore all the products. Anna & Kyle make everythin... See more

Company replied

Rated 5 out of 5 stars

Returning customer and I can’t tell you how excited both me and my husband are when we receive a delivery from you! We’ve just bought some more of the travel candles in some new scents we haven’t trie... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend Kip Candle Co enough! I’ve recently ordered and received (very quickly) two of their candles! The quality, scents and packaging are next level! The customer service is brilliant fro... See more


Company details

  1. #15 of 87 best companies in Candle shop
  2. #24 of 200 best companies in Decoration and Interior Design Store
  3. #18 of 255 best companies in Health and beauty shop

Written by the company

Kip Candle Co. was born out of our passion for travel. Everywhere we went we would collect beautiful smelling candles and incense to bring back to relive our adventures in our home. It’s amazing how quickly a scent can take you back to a moment or place. We created our own Travel Candle Range to take wherever we went: Mini Travellers for a long weekend camping or a city break, and Travel Tins for our longer adventures, both perfect for packing into your luggage when on the move. Next came our Original Range: Large Container Candles in sleek minimalist metal containers, designed to compliment any decor and made to burn when you are home, reliving your adventures and reminding you of your travels. Our Premium Coffee Table Range with a triple wick, offers maximum scent throw and cosy illumination for your home, ideal for larger spaces. We work with sustainable eco soy wax, using a hand poured, small batch approach. Our candles are unique in their maximum strength of scent; we pride ourselves on offering the strongest fragrancing on the market. Every candle is hand made lovingly by us in our studio, making each one individual and of the highest quality.


Contact info

4.9

Excellent

TrustScore 5 out of 5

299 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Very pleased for many reasons as detailed below!

Instant, divine, wholesome and revitalizing.
I love the instant engagement of the notes that fill the room and gives you a well being refresh and boost. The scent is so divine, with organic ingredient’s that you feel like you’re in a spa.
Delivery was prompt, packing as plastic free as possible. Well wrapped and protected. And I got a lovely contemporary/ elegant service card.
It took me a while to get round to using them all but I have now and definitely not getting cheap scents again ! And to be honest, they are still reasonably priced, for what they are. Melts are a great starting place if you’ve a small budget. Any diffuser sticks and mats are complimentary with the product. I’ve already got my first Christmas present now as well!

1 July 2025
Kip Candle Co logo

Reply from Kip Candle Co

Hi Lucy,

Thank you so much for your lovely review! 💚 We’re so glad the scents gave you that instant spa-like refresh and that you enjoyed the little touches we include, like the mats, diffuser sticks, and service card. It means the world to us knowing our products make a real difference in your home experience.

We can’t wait to send more aromas your way whenever you’re ready to treat yourself again — and we promise, no cheap scents here!

— Anna & Kyle

Rated 5 out of 5 stars

Professional company

Professional company
Soaps are wrapped beautifully with care
Very fresh beautiful scents

7 July 2025
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Reply from Kip Candle Co

Thank you Loraine :-)

Rated 5 out of 5 stars

Such amazing candles!

Such amazing candles!! Arrived so fast and packaged so safely. Surfwax is my favourite scent, the candles have such a strong scent that is long lasting the best candles I’ve burnt, do not give me a headache like other brands. Will definitely re purchase thank you both!!

26 June 2025
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Reply from Kip Candle Co

Thank you Lauren, we're so glad you're enjoying our candles. Surfwax is so great isn't it! :-)

Rated 2 out of 5 stars

I don't know if it was just a bad batch…

I don't know if it was just a bad batch in general and not mixed properly but the smell only hit when it was nearing the end

10 June 2025
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Reply from Kip Candle Co

Hi there M!

Thanks for your update — we really do appreciate you taking the time to share your experience. All of our candles are hand-poured in small batches using the maximum allowable fragrance load and are thoroughly blended to ensure the scent is consistent from the first burn to the last.

We’ve not seen similar feedback across our collections. We’re proud of the consistently high ratings we receive on Trustpilot, and as a small business, feedback — especially negative — has a big impact.

We’d love the chance to look into this further with you. If you’re open to it, please reach out to us at hello@kipcandleco.com and we’ll be happy to help.

The Kip Team 🌲

Rated 5 out of 5 stars

A Must-Have for Oily Skin!”

I bought the striped soap because I have very oily skin, and it worked wonders—left my skin soft and shine-free! My daughter ended up stealing it because she loved how it felt too. If you’re considering trying any of their products, don’t hesitate—just do it!

18 June 2025
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Reply from Kip Candle Co

Hi Clare,

This absolutely made our day — thank you so much! We’re so glad to hear the striped soap worked so well for your skin (even if it did end up being borrowed 😄). It’s great to know it left your skin feeling soft and balanced — exactly what we hoped for when creating it.

Thank you again for the kind words and support — it really means a lot to our small team. 💚

Kyle & Anna
The Kip Team 🌲

Rated 5 out of 5 stars

You have to try Kip Candle Co

I have followed Kip candle co for a while and always been waiting to do a purchase unfortunately timings in life haven’t worked out
However I just made my first purchase on Monday and it was delivered by the Thursday!!
Very quick turnaround and the smell as soon as I opened the box was amazing
I also purchased a hand wash & body lotion. I popped some of the body lotion on that morning and could still smell it that evening around 9pm

19 June 2025
Unprompted review
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Reply from Kip Candle Co

Hi Amber,

We’re so glad the timing finally aligned — and even happier that your first experience with us has been such a good one! Thank you for your kind words and for following along with us for so long.

It means the world to hear that the scent hit you straight from the box — and we love that the body lotion lasted right through to the evening. That’s exactly the long-lasting feel we aim for.

Thank you again for the support — we’re so happy to have you as part of the Kip community 💚

Kyle & Anna
The Kip Team 🌲

Rated 5 out of 5 stars

My first purchase and will definitely not be my last!

I recently ordered my first purchase with Kip candle co after watching a live on TikTok and hearing the fabulous reviews. I chose the flora handmade soap and the geranium and orange handmade soap along with the Surfwax candle. I could smell them through the packaging! These products are of high quality and leave my skin so soft and refreshed! The candle is strong scented and I always get asked about it when someone comes to my house. It smells like being at the beach when I was a child! Great memories! I cannot wait to try more of the products including the diffusers! It's a little treat to myself. Well done Anna and Kyle! x

28 May 2025
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Reply from Kip Candle Co

Hi Liane,

This absolutely made our day — thank you so much for such a thoughtful review! We’re so happy you discovered us through TikTok and that your first order was such a hit.

Hearing that the scents brought back memories of the beach as a child is exactly the kind of emotional connection we hope to create — so that really means a lot. We’re so glad you’re loving the soaps and Surfwax, and we can’t wait for you to try the diffusers too!

Thank you again for the support — it means the world.

Kyle & Anna
The Kip Team 🌲

Rated 5 out of 5 stars

New candle, Soleil!

Just received the new summer candle, Soleil! It’s absolutely amazing! The perfect summer scent! It can be used both indoors and outdoors, perfect for the kitchen on these rainy days! Customer service and delivery is brilliant! Lovely, honest owners and I cannot wait to make more purchases!

7 June 2025
Unprompted review
Kip Candle Co logo

Reply from Kip Candle Co

Hi Anna,

Thank you so much — we’re so happy to hear you’re loving Soleil! It’s one of our favourites for summer too, and we love that you’re using it both indoors and outdoors (especially for those classic rainy days!).

We really appreciate your kind words about the service — it means the world to us. Can’t wait to pack your next order! 💚

Kyle & Anna
The Kip Team 🌲

Rated 5 out of 5 stars

Absolutely Love This Soap!

I recently started using the Stripped Bar from KipCandleCo., and I couldn’t be happier with my experience. I have very sensitive skin, and it’s always been a challenge finding a soap that doesn’t cause irritation—but this one is a game-changer! My skin feels incredibly soft, clear, and calm after every use, with absolutely no irritation at all.

Knowing that it’s made with all-natural ingredients gives me even more confidence in what I’m putting on my skin. The quality is top-notch, and you can really tell the care that goes into each bar.

I ordered through their online store, which is beautifully designed and very easy to navigate. I love it so much that I’ve signed up for a monthly subscription—one less thing to think about, and I never run out!

I would most definitely recommend KIP Candle Co.’s Stripped Bar to anyone, especially those with sensitive skin. It’s simple, pure, and effective. A total win! The Campfire Coffee Soap Bar is also great for exfoliating the body. Where have you been all my life.

23 May 2025
Rated 5 out of 5 stars

Quick to response and love the lamp

Quick to response and love the lamp, super stylish that suits any decor, already have some of the smaller lamps that are great for using outdoors at this time of the year and the colour changing allows you to set the mood.

28 April 2025
Rated 5 out of 5 stars

Incredibly relaxing workshop

Had the most wonderful experience at Kip Candle workshop! Anna was incredibly kind and really helped my sister, who is autistic, feel comfortable and thoroughly enjoy the experience, which has meant so much to me! The candles were beautiful and equally relaxing and fun to make, with an extremely high quality. My house has never smelled so gorgeous! Will definitely be ordering regularly from this company and attending more workshops. Thank you to Anna and Kyle!

3 May 2025
Rated 5 out of 5 stars

Excellent customer service.

Excellent customer service.

I emailed to query about a particular candle that I love and get a reply within 10 minutes which helped me to place an order straight away.

The candles are amazing and smell absolutely amazing too!

15 April 2025
Rated 5 out of 5 stars

Wax melts smell amazing

Wax melts smell amazing! Good throw of fragrance. Visitors commented on how nice my house was smelling, which considering I have an old, smelly dog, is lovely to hear. I will be back for more before too long.

20 March 2025
Rated 5 out of 5 stars

Upstate and Zest

I bought the new Zest soap. Wow it smells so clean and fresh. I also bought an upstate candle. It smells really cosy and keeps its scent for ages. I would definitely recommend them both.

12 March 2025

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