KIPFERL Reviews 

I awaited the Dobos Torte with trepidation, after the slightly disappointing Linzer Torte and really disappointing Dubai Sachertorte, I need not have worried, OMG, what a cake, sponge so light, had it been any lighter it would have floated away, and filling not overly sweet, a perfect combination, only problem is you may get carried away and devour more than you intend, I did, but "je ne regrette rien".

We had 2x two tier vegan Sachertorte for our wedding, and people loved it! Cannot recommend highly enough! Hubert and the team were also very flexible with picking up the cake and were very accommodating for our requests! Thank you!

I thought the service was excellent and very good variety on offer to buy. The quality was fantastic- I love the coffee and Jams available and all authentic from Vienna/Austria. Will buy again

I recently ordered the Dubai Sachertorte from Kipferl, (for my husbands Birthday) and it was truly exceptional! This authentic Austrian Sachertorte, with its rich chocolate layers, perfectly balanced apricot jam, and glossy icing, is crafted with remarkable precision. We enjoyed every bite and felt it delivered the genuine taste of Vienna, showcasing Kipferl’s dedication to quality.
The customer service was outstanding. A delivery issue occurred due to an error with DPD, the courier company. This was not the fault of Kipferl, rather the courier, but the customer team resolved it with professionalism, courtesy, and efficiency, ensuring the cake arrived as promised. I was impressed by the level of care and politeness as it makes all the difference and keeps customers coming back.

I’ll definitely order from Kipferl again and highly recommend their Dubai Sachertorte to anyone seeking a true Austrian treat. Thank you, Kipferl, for an unforgettable experience!

I ordered the Sachertorte from Kipferl, and it’s hands down the best Sacher I’ve ever had. Even after moving to Cambridge, I still order it from them — it’s become our go-to cake for every family celebration. Rich, authentic, and absolutely delicious. Thank you, Kipferl!

Ordered the Ezterhazy cupcakes for my husband as he is GF, and he loved them. They arrived, in Scotland, on the specified day in perfect condition. The cakes were so moist and tasty. Very moreish.

I gave Kipferl only a weekend to expedite a personalised Sachertorte to me for my wife’s birthday. This they achieved and the gift was much appreciated. All we lacked was a string quartet playing Mozart to give us the feeling we were back in Vienna!
I can confidently recommend them!

The large sachertorte I ordered for a family birthday party was absolutely delicious - enjoyed by everyone there, with ages ranging from 2 to 79 years old. It was delivered on time and perfectly packed. Thank you.

This absolute joke of a company ruined my birthday…Their customer service is non-existent, we had issues (very likely their fault, never even had as much as an apology) with our order they said they could fulfill, the way they handled it is totally unacceptable! They never admitted to their mistake and were extremely rude on the phone!! I was stunned by the conversations between them and my partner, the guy on the other end literally put the phone down on him, not even once! Never order from them if you know what’s good for you, but tbf I wouldn’t even eat with them after this, the rudeness is just astonishing…still waiting for our refund they promised though, if we won’t get it by Monday we’ll be sure to take this to Trading Standrads ✌🏻

My husband received a traditional Doboş cake for his birthday and oh my goodness! It was incredible. We froze some slices which also retained their incredible taste and moisture when defrosted. 10/10 , super impressed with the quality of the bake. Will definitely order again :)

Fantastic service despite the best efforts of DPD to cause disruption. The chocolate Mozart cake is very chocolatey with a moist and tender texture. Really good. Could have wished for a slightly thicker layer of marzipan but the best bought-in cake I’ve eaten.
The baked cheesecake is really good with a lovely slightly grainy texture and a proper sour edge. Not the usual sweet shaving foam stuff. Personally, I’d bake the pastry base blind before filling it but this is nit -picking.
An excellent company with terrific products.

I had a fabulous experience with Kipferl online orders, not only with the delivery timing, but also with their magnificent, opulent cakes.
Now, it become a tradition in my house to always order their cakes for whatever reason: a celebration, or just for pure pleasure and indulgence when we crave something tasty.

Fantastic company. Quick shipping and products are delicious. Really helpful and friendly staff.

Delicious cake and excellent service and delivery.
Demonstrated a real personal interest.
A quality service.

Superb - whether dining at the restaurant or delivered cake ordered on line. We love everything!

Gorgeous cakes. Easy ordering.Can choose delivery day and were delivered and packaged with care.
Have used Kipferl before and will use them again.

Best Sachertorte in the UK! And service is A+, they always manage to accommodate my last minute orders.

Generally I buy my cakes at Kipferl. Very nice cakes and all very professional and reliable

Superb cakes - I wasn’t sure how they would manage to get them to me in one piece but they arrived on the exact day I had specified and were perfect! It was for my mother’s funeral as she had lived in Austria most of her life and the guests were so charmed with the Sachertorte especially (though my personal favourite was the Mohntorte).

Love all the products that I buy from Kipperl and the Apple Cake was scrumptious…