Kirsty Meakin Reviews 

156
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredible product range, noting that the items are top tier, highly pigmented, beautifully packaged, and very smooth to work with. Many consumers also point out that orders arrive exceptionally fast, making the entire purchasing process smooth, pleasant, completely reliable, and very satisfying. Some reviewers were not happy with shipping aspects, mentioning that delivery times took longer than expected or that postal costs had increased noticeably in recent times. A few people noted that waiting periods could occasionally stretch out over several days, contrasting with the otherwise very speedy service.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the stunning quality, smooth... See more

Delivery service

People report positive experiences with delivery service, frequently praising super quick shipping, efficient... See more

Quality

Customers had positive experiences with quality, expressing strong satisfaction for the high performance,... See more

Service

Clients share positive opinions on service, frequently highlighting that every part of the experience is... See more

Order

Users describe satisfaction with order experiences, highlighting that purchasing is straightforward and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love Kirsty’s products, been back multiple times to buy all sorts! Quick delivery, well packaged and great customer service… This time I took advantage of the sale and stocked up on some essentials li... See more

Rated 5 out of 5 stars

Amazing brand with an amazing owner and an even more extra super amazing employee named Aimee! She is awesome all the way around! She has went above and beyond to help me and truly more than out of he... See more

Company replied

Rated 5 out of 5 stars

Kirsty Meakin products are the best I have tried and I highly recommend them. The website itself is no longer frustrating to use, it's a lot faster and a pleasure to peruse. The prices reflect the qua... See more

Company replied

Rated 5 out of 5 stars

Always a 5 Star experience when ordering from Kirsty Meakin! My orders have always been processed, sent out and delivered super fast and the products are top tier. If you’re looking for a highly pigme... See more

Company replied


Company details

  1. Beauty supply store
  2. also in
  3. Beauty product supplier
  4. Cosmetics shop

Written by the company

Welcome to Kirsty Meakin, your ultimate destination for high-quality nail products designed to inspire creativity and elevate your nail artistry. At KirstyMeakin.com, we take pride in offering an extensive range of professional-grade nail products trusted by technicians and nail enthusiasts across the UK and beyond. Our product line includes everything you need to create stunning nail designs with precision and flair. From vibrant gel polishes and durable acrylic systems to innovative nail art accessories and essential tools, every item is carefully crafted to deliver exceptional performance. Our products are designed for versatility, catering to professionals perfecting their craft and hobbyists exploring their passion for nails. Our gel polishes come in an array of breathtaking colours and finishes, ensuring there’s something to match every style and occasion. For nail art enthusiasts, our cutting-edge tools, brushes, and embellishments provide endless possibilities for creating unique and dazzling designs. In addition to offering premium products, we’re committed to supporting your journey in nail artistry. Kirsty Meakin’s YouTube channel is a treasure trove of tips, tutorials, and inspiration, making professional techniques accessible to all skill levels. With years of industry experience and a true passion for nails, Kirsty herself has become a trusted voice in the nail community, empowering others to reach new heights of creativity. Kirsty has personally spent years studying and developing our product so we can truly say our products are built by nail techs for nail techs! Discover the difference at KirstyMeakin.com – where your nail art journey begins.


Contact info

4.8

Excellent

TrustScore 5 out of 5

156 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(156)

77 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always a 5 Star experience when…

Always a 5 Star experience when ordering from Kirsty Meakin! My orders have always been processed, sent out and delivered super fast and the products are top tier. If you’re looking for a highly pigmented, reliable brand, KM is your one!

20 January 2026
Kirsty Meakin logo

Reply from Kirsty Meakin

What a fabulous review Lucy, thank you. So pleased to hear that you are loving your KM products. Your support is always appreciated.

Rated 5 out of 5 stars

Fab service!

Fast delivery (delivered next day), beautiful products and reasonable prices. What’s not to love ❤️

29 January 2026
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Reply from Kirsty Meakin

Thank you Caroline for taking the time to leave us a lovely review, it is always appreciated.

Rated 5 out of 5 stars

I love kirstys brands gel colours are…new

I love kirstys brand the gel colours are so pigmented just lush. The new red jelly coats are lush. Delivery is spot on and the packaging is always fabulous xx

1 February 2026
Unprompted review
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Reply from Kirsty Meakin

Thank you Jilly for your lovely review, so pleased to hear that you love the KM Gel Polish. Your support is always appreciated.

Rated 5 out of 5 stars

I got it fast

I got it fast, and delivered right to my door by UPS 🥰🙏❤️
AND i got a Nice gift, something I appreciate a lot ❤️

19 January 2026
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Reply from Kirsty Meakin

Hi Elizabeth. Your support is always appreciated and we love the great review, thank you.

Rated 5 out of 5 stars

5* incredible brand.

1. Amazing service provider,
2. Extremely efficient delivery service,
3, Increidble products that I exclusively use for my business.
I believe my only tripe with my purchases, is how slow my browser is on the Kirsty Meakin website/ page. Have to wait after every click. But, well worth it for the quality of goods. 🖤🌙

13 January 2026
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Reply from Kirsty Meakin

Thank you for your patience with the website, we are working hard to ensure any glitches are resolved quickly, we appreciate your support and taking the time to leave such a great review.

Rated 1 out of 5 stars

Scam? Order in processing still, after 8 days with no response from the seller.

I am in UK and have recently ordered a couple of products from this beauty store and on top of the fact that I have placed my order before 2 pm and it should have been processed the same day (according to their own policy) my order is still processing after 8 days later still.

I have written to them and yet no response regarding the order or being able to get back a refund.

I believe this is scamming at this point and am utterly disappointed.

30 December 2025
Unprompted review
Kirsty Meakin logo

Reply from Kirsty Meakin

We’re very sorry for the frustration this caused and we completely understand how this situation appeared from your perspective.
We want to reassure you that we are absolutely not a scam. The delay with your order was due to our business being closed over the festive period. There was a notice on our website advising of the closure; however, an error occurred with our automated email response, which unfortunately meant your message did not receive a timely reply. This issue was not picked up until we returned, and we sincerely apologise for that oversight.
We can confirm that your order has now been processed and shipped, and the tracking details have already been provided to you.
We recognise that our communication around closure periods needs to be clearer, and we are actively working to improve this for the future. We truly regret the inconvenience caused and appreciate you bringing this to our attention.

Rated 5 out of 5 stars

Love Kirsty’s products!!

Love Kirsty’s products, been back multiple times to buy all sorts! Quick delivery, well packaged and great customer service… This time I took advantage of the sale and stocked up on some essentials like monomer and new brushes, also tried the 3D sculpture gel which it turns out is amazing!

27 November 2025
Rated 5 out of 5 stars

Perfect

I've been following Kirsty for years and the product range she's designed is incredible. They are beautiful products shipped incredible quickly, designed by an expert to be used by all.

24 November 2025
Rated 5 out of 5 stars

Love it

It's great the only thing is that for canada it's double the price... something that 60 with the shipping comes to over 130 in can $.... but I love the products.....

I think it's more the exchange from. Euro to Canada dollars... which is yikes...lol but I will still order in the future 😊....thanks for the reply much LOVE 💜

25 November 2025
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Reply from Kirsty Meakin

Hi Amy,

Thank you so much for your review — we’re really glad you love the products! 💗
We completely understand your frustration with the cost of ordering from Canada.

Our products are shipped from the UK via a third-party logistics partner, and the shipping price shown is the exact rate we pay — in some cases, customers even get a better deal than we do. Unfortunately, international shipping has become increasingly expensive, especially for tracked and insured services, which we use to make sure your order arrives safely.

Our pricing for overseas customers also runs through a live currency conversion, so the final total in CAD can feel higher once shipping and exchange rates are applied.

We really appreciate your honesty and your continued support, even with the extra cost involved. If there’s ever anything we can help with just let us know. 💗

KM Team

Rated 3 out of 5 stars

I dont have an issue with the product

I dont have an issue with the product, I haven't used it yet, but the pricing should be laid out in full with VAT and excluding VAT, its only when you're about to pay do you see the actual total, and the delivery is very expensive, I only buy a few things at a time so it's very light but still £7 postage, I think much clearer pricing would be helpful , I do like the products though but the pricing system does put me off buying, sorry 😞

28 November 2025
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Reply from Kirsty Meakin

Hi Kelly,

Thank you for taking the time to share your feedback. We really appreciate it. We’re glad to hear you like the products, but we’re sorry the pricing layout and delivery costs caused some frustration.

VAT is shown at checkout in line with UK e-commerce regulations, and we do state on all pricing that it’s listed ex-VAT. A large portion of our customers are businesses who claim this back, but we completely understand how clearer visibility earlier in the process would be helpful. We’ll take this on board.

Regarding delivery, due to the nature of our products, we have to ship under specific conditions, and we use fully tracked services to keep orders safe and reliable. The postage charge is simply the rate we pay to our shipping partners — and in some cases, we actually pay more than the customer does.

Thank you again for your honesty and your kind words about the products.

KM Team

Rated 5 out of 5 stars

Fantastic products

Fantastic products, quick delivery.

27 November 2025
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Reply from Kirsty Meakin

Hi Michelle,
Thank you for the great review! We’re really glad you’re enjoying the products and that your delivery arrived quickly. We appreciate your support! 💗

KM Team

Rated 5 out of 5 stars

My wife loves all her products and…

My wife loves all her products and place many orders with her.

28 November 2025
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Reply from Kirsty Meakin

Hi Craig,
Thank you for the lovely review! We’re so happy to hear your wife loves the products and orders regularly, that support means a lot to us. Please pass on our thanks to her as well! 💗

KM Team

Rated 5 out of 5 stars

Always great products

Always great products! The quality is really good.

26 November 2025
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Reply from Kirsty Meakin

Hi Sally,
Thank you for the lovely review! We’re so glad to hear you always enjoy our products and the quality. Really appreciate your continued support! 💗

KM team

Rated 4 out of 5 stars

An early present for my wife

An early present for my wife, updating her current nail lamp. She has not yet used it, but it does look better and it is cordless which is a big bonus.

24 November 2025
Kirsty Meakin logo

Reply from Kirsty Meakin

Hi Peter,
Thank you for the lovely review! We’re glad to hear the lamp made a great first impression. The cordless design is definitely a game-changer. We hope your wife loves it once she starts using it, and if you need anything at all, we’re always here to help. 💗
KM Team

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