Website was easy to use and to chose the correct product. Delivery was relatively quick but an indication of delivery date would have been useful. The product was perfect for our application and... See more
Company replied
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See what reviewers are saying
I telephoned in advance of placing my internet order to ask about delivery times. My cooker hood was in pieces in the kitchen and I needed some new lights quickly. The person I spoke to promised to ex... See more
Company replied
All round first class service from Kitchen Extras - delivery comms were excellent and on time. An extra order for ducting was above and beyond service from Susan - and the kit arrived early!! Very hap... See more
Company replied
Simple to purchase online and delivered promptly. The price for two bulbs for a Faber cooker hood was obscene to be honest, but they aren't available anywhere cheaper so it's either pay it or cook in... See more
Company replied
Company details
Written by the company
Welcome to KitchenExtras: The Home of Faber & ILVE Kitchen Accessories. Discover Faber & ILVE Spare Parts, Filters, Light-Bulbs, Cookware, Discounted Appliances, & MORE!
Contact info
United Kingdom
- kitchenextras.co.uk
4.8
Excellent
58 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Great telephone service which was…
Great telephone service which was essential in ensuring that the product being ordered was of the correct type and dimensions for our oven.
19 February 2026
Reply from Kitchenextras
Hi Ian, thank you for the review! Always great to hear our service is well received and hope you're happy with your new product :) - The KitchenExtras Team
Helpful and informative
Susan was incredible at helping us with ducting for our kitchen. Her customer service was perfect and beyond. Thank you
5 February 2026
Reply from Kitchenextras
Hi Viv, thank you for the review! Happy to hear you were pleased with our service and we will pass on your kind words to Susan :) - The KitchenExtras Team
Excellent service-great communication
Excellent service. I ordered incorrect items and I got help in cancelling original and ordering the correct items. Items arrived promptly and very well packaged. I recommend this company
27 January 2026
Reply from Kitchenextras
Hi Sharon, thank you for the review! Thank you very much for the recommendation, always great to hear we have made another customer happy :) - The KitchenExtras Team
Reply from Kitchenextras
Hi David, thank you for the review! Great news on your swift delivery :) - The KitchenExtras Team
Reply from Kitchenextras
Hi Patricia, thank you for the review! Happy to hear you thought our light bulbs were good. Thank you for the feedback on the pricing, we will bear this in mind :) - The KitchenExtras Team
Prompt and efficient service.
19 January 2026
Reply from Kitchenextras
Hi Marjorie, thank you for the review! Glad to hear you that you enjoyed ordering from us :) - The KitchenExtras Team
Reply from Kitchenextras
Hi Kathleen, thank you for the review! We're happy to hear you had a good service experience with us :) - The KitchenExtras Team
The item I ordered was delivered…
The item I ordered was delivered quickly and without any problems. Can't ask for anything better - excellent service!
29 December 2025
Unprompted review
Reply from Kitchenextras
Hi Tony, thank you for the review! Great news on your swift delivery and excellent experience :) - The KitchenExtras Team
Good all round helpful service
Good information
Helpful advice
Clear instruction regarding ordering.
Easy to use website to order and pay.
Delivered as promised.
Fitted in accordance with instructions.
Great service
10 December 2025
Reply from Kitchenextras
Hi David, thank you for the review! Always great to hear that you enjoyed your experience with us :) - The KitchenExtras Team
Reply from Kitchenextras
Hi Miguel, thanks for the review! Glad to hear you received your product swiftly :) - The KitchenExtras Team
Reply from Kitchenextras
Hi Edward, thanks for the review! Fantastic news on your positive experience, if you need anything else please let us know :) - The KitchenExtras Team
Item ordered arrived promptly with no…
Item ordered arrived promptly with no issues, what more could you want? - great service!
13 November 2025
Reply from Kitchenextras
Hi Paul, thanks for the review! Good news on your prompt delivery and happy to hear you thought our service was great :) - The KitchenExtras Team
Excellent service
5 November 2025
Reply from Kitchenextras
Hi Malcolm, thanks for the review! Always great to hear that your thought our service was excellent :) - The KitchenExtras Team
Fast efficient servic
16 October 2025
Reply from Kitchenextras
Hi Scot, thanks for the review! Happy to hear you received a swift and efficient service :) - The KitchenExtras Team
Reply from Kitchenextras
Hi Jennifer, thank you the review! Glad to hear you thought out service was excellent :) - The KitchenExtras Team
Easy order process and items received…
Easy order process and items received earlier than expected. I was also kept fully updated throughout the delivery process
15 October 2025
Reply from Kitchenextras
Hi Chris, thank you for the review! Great news on your prompt delivery and happy to hear you were kept in the loop with your order! :) - The KitchenExtras Team
Replacement remote
Ordered on line . Information regarding the remote was clear and therefore I was able to order with confidence that it would work with my extractor.
Arrived promptly and I was emailed to inform me when.
1 October 2025
Reply from Kitchenextras
Hi Josette, thank you for the review! We're very happy to hear that you can order from us with confidence and that your order arrived promptly! :) - The KitchenExtras Team
Reply from Kitchenextras
Hi Phil, thank you for the review! Good news on your on time delivery and glad you were happy with our service! :) - The KitchenExtras Team
Great service
Great service! Tried everywhere for an LED light to go on a Faber cooker hood and these guys delivered and super quick.
19 September 2025
Reply from Kitchenextras
Hi Kelly, thank you for the review! Happy to hear we could offer you the product you needed and that delivery was speedy! :) - The KitchenExtras Team
Wow how good was this company
Wow how good was this company
Dealt with a wonderful lady by the name of Susan
She couldn’t have done any more, so helpful,most courteous and very knowledgeable
5 stars isn’t enough,it should be at least 10 stars
19 September 2025
Reply from Kitchenextras
Hi Paul, thank you for the review! We're thrilled to hear you were this happy with your experience. We will pass your feedback onto Susan and if you need anything else please do let us know! :) - The KitchenExtras Team
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