Website was easy to use and to chose the correct product. Delivery was relatively quick but an indication of delivery date would have been useful. The product was perfect for our application and... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I telephoned in advance of placing my internet order to ask about delivery times. My cooker hood was in pieces in the kitchen and I needed some new lights quickly. The person I spoke to promised to ex... See more
Company replied
All round first class service from Kitchen Extras - delivery comms were excellent and on time. An extra order for ducting was above and beyond service from Susan - and the kit arrived early!! Very hap... See more
Company replied
Simple to purchase online and delivered promptly. The price for two bulbs for a Faber cooker hood was obscene to be honest, but they aren't available anywhere cheaper so it's either pay it or cook in... See more
Company replied
Company details
Written by the company
Welcome to KitchenExtras: The Home of Faber & ILVE Kitchen Accessories. Discover Faber & ILVE Spare Parts, Filters, Light-Bulbs, Cookware, Discounted Appliances, & MORE!
Contact info
United Kingdom
- kitchenextras.co.uk
4.8
Excellent
58 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Right parts, delivered fast.
I telephoned in advance of placing my internet order to ask about delivery times. My cooker hood was in pieces in the kitchen and I needed some new lights quickly. The person I spoke to promised to expedite the order so that it would be posted out the same day. The lights turned up as promised with Royal Mail, and the job was sorted in no time. Excellent, friendly service. I will definitely use Kitchenextras again.
14 August 2025
Reply from Kitchenextras
Hi Steve, thank you for the review! Great news on the quick delivery and we're delighted to hear you would use us again, look forward to hearing from you next time :) - The KitchenExtras Team
First Class Service
All round first class service from Kitchen Extras - delivery comms were excellent and on time. An extra order for ducting was above and beyond service from Susan - and the kit arrived early!! Very happy with this company and will definitely use again. Thank you very much
25 July 2025
Reply from Kitchenextras
Hi Hellen, thank you for the review! We're very happy that we could help and that you had such a great experience with us. We will pass this on to Susan :) - The KitchenExtras Team
Reply from Kitchenextras
Hi Dom, thank you for the review! Good to hear you're pleased with your purchase and delivery :) - The KitchenExtras Team
Cooker Hood
The staff at kitchenextras where extreme helpful with my purchases I would definitely recommend anyone to use Kitchen extras. The staff were very courteous and extremely helpful and the deliveries were spot-on to whenever they said they’d be delivered thank you very much.
17 June 2025
Reply from Kitchenextras
Hi Glenis, thank you for the review! We're very happy to hear you were pleased with our staff members and thank you for the recommendation :) - The KitchenExtras Team
I ordered a faber grease filter for…
I ordered a faber grease filter for cooker head from Kitchen extras.The delivery was fast and the packaging was secure.
2 June 2025
Reply from Kitchenextras
Hi Vinod, thank you for the review! Great news on your speedy and secure delivery :) - The KitchenExtras Team
Quick and easy to order no problems…
Quick and easy to order no problems with delivery.
Also thank you for taking notice of my previous review regarding packaging. The product was packaged well this time plenty of bubble wrap !!!
6 May 2025
Reply from Kitchenextras
Hi Ally, thank you for the review! We do try to take on feedback from our customers so it is great to hear that is has worked and improved your experience with us :) - The KitchenExtras Team
A company that went ABOVE and BEYOND
A company that went ABOVE and BEYOND at every turn to help us get what we needed when we needed it. MUCH APPRIECATED.
15 April 2025
Reply from Kitchenextras
Hi NBild, thank you for the review! We are so happy to hear that you had such a positive experience with us, if you need anything else just let us know :) - The KitchenExtras Team
Reply from Kitchenextras
Hi SA, thank you for the review! Happy to hear you thought our service was excellent and good news on the swift delivery :) - The KitchenExtras Team
So happy that we have found this…
So happy that we have found this company that have the right product for our cooker 👍🏻👍🏻
22 April 2025
Reply from Kitchenextras
Hi Yspil, thank you for the review! I'm glad you found us and we could supply you with what you needed :) - The KitchenExtras Team
Excellent customer service
Excellent customer service and were able to help me with the product I needed. Thank you soo much.
25 March 2025
Reply from Kitchenextras
Hi Shelina, thank you for the review! Glad to hear you had a good experience with our service, always happy to help :) - The KitchenExtras Team
Great place to buy filters for my…
Great place to buy filters for my extractor hood. Fast delivery and well packaged. Recommended.
13 March 2025
Reply from Kitchenextras
Hi Simon, thank you for the review! Happy to hear your order came quickly and safely packaged. Thank you for the recommendation :) - The KitchenExtras Team
Reply from Kitchenextras
Hi Daniel, thank you very much for your review! I'm glad we could help and that you are happy with your new part :) - The KitchenExtras Team
Reply from Kitchenextras
Hi Carole, thank you for your review! Very happy to hear you had a good experience with us :) - The KitchenExtras Team
Our order arrived safely and swiftly
Our order arrived safely and swiftly. We were unsure of how to fit it properly. Your customer service was excellent - a ‘real’ person on the end of a phone who knew the answers. Excellent!
4 March 2025
Reply from Kitchenextras
Hi Pam, thank you very much for the review! Great to hear that a member of the team could help you :) - The KitchenExtras Team
Product displayed clearly in sales…
Product displayed clearly in sales blurb and lived up to the expectations. Arrived quickly and well wrapped .
26 February 2025
Reply from Kitchenextras
Hi Clive, thank you very much for the review! Happy to hear the product was as you expected and that you received it swiftly :) - The KitchenExtras Team
Reply from Kitchenextras
Hi Gary, thanks for the review! Happy to hear your KitchenExtras experience went well :) - The KitchenExtras Team
The item arrived very quickly and is…
The item arrived very quickly and is well packaged. It's of good quality and was fitted in 5 minutes. A bit pricey considering what it is but that's the way it go these days.
13 February 2025
Reply from Kitchenextras
Hi Bill, thank you very much for the review! Glad to hear you are happy with the product and our service. If you need anything else please do let us know :) - The KitchenExtras Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.