Exactly the service we needed. Needed to replace a few kitchen cabinet doors as needed. Purchased some samples to get an impression of the finishes they offer so was more confident with my decision... See more
Company replied
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See what reviewers are saying
Despite a slight error by the door manufacturers (they forgot to paint them, and sent them out), Kitchenin were very quick to respond and solve the issue by collecting the doors, getting them pain... See more
Company replied
Very Professional, details oriented and customer focused. We bought the house with good quality kitchen but we really did not like the style of the fronts. Other companies were happy to replace the... See more
We used KitchenIn to buy units and accessories to update our dated kitchen in July/August 2018. We didn’t really know what we were doing, but, we called KitchenIn and found that their staff provided e... See more
Company details
Written by the company
At KITCHENIN we take pride in our wide selection of Kitchen Doors, Drawer Fronts and Kitchen Cabinets. You can choose from over 1280 stylish, traditional and modern designs to transform your entire kitchen.
Contact info
United Kingdom
- info@kitchenin.co.uk
- kitchenin.co.uk
4.6
Excellent
93 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Delivery fees are ridiculous
Delivery charges are a complete rip off. Having to pay a £20 delivery charge for £3.59 order is ridiculous! Whereas you can justify this for larger deliveries, I can’t see how this is justifiable for such a low order value!
29 March 2023
Unprompted review
Reply from Kitchenin
Mr Nazir,
We value all of our customer reviews. At Kitchenin, we encourage all of our customers to leave reviews so that we are able to improve customer satisfaction.
We would like to use this opportunity to point out that, all kitchen orders made below £350.00 are subject to the same delivery charge of £20.00. All orders above £350.00 are subject to no delivery charge.This means that your order of 2 hinges is also subject to the same delivery charge as orders below £350.00. The delivery charge is not calculated based on the size of the order, but on the transport needed to be used to deliver your order.
We also offer all of our customers a cancellation 24 hours after the order is made, if they decide they are unhappy with our terms or decide that they no longer want the products. This would have also applied to your order, if you decided to cancel after receiving your invoice with the final price.
We wish you a good day.
Reply from Kitchenin
Thank you!
Best prices and excellent service
Best prices I could find online and excellent service. Would 100% use again and recommend. Replaced a door damaged during delivery with no fuss on nominated delivery date.
15 March 2023
Unprompted review
Reply from Kitchenin
Thank you! We provide only the best for our customers.
Well happy with cupboard doors
Well happy with cupboard doors, delivery was well packed so nothing was damaged.
8 March 2023
Unprompted review
Reply from Kitchenin
Thank you! We provide only the best for our customers.
Excellent company to deal with.
It would have been a 5* as the units are excellent, but three doors were sent out with the wrong hinge hole positions.I emailed Kitchenin on a Sunday and got an almost immediate reply that they would sort out the problem which they have.A good company to deal with and i will defiantly use them again
6 March 2023
Unprompted review
Reply from Kitchenin
Thank you! We provide only the best for our customers.
The best service and quality products!
18 January 2023
Reply from Kitchenin
Thank You!
We are pleased to hear that you liked our services.
Reply from Kitchenin
Thank you Nigel.
Excellent service
Great customer service, prompt responses to emails, very fast deliveries, excellent quality cupboard doors I love them.
28 September 2022
Reply from Kitchenin
Thank you! We provide only the best for our customers.
i haven't received the good i bought
17 September 2022
Reply from Kitchenin
Dear Michael,
Thank you for sharing your user experience by providing your customer feedback to us. Your order that was placed on 06/09/2022 for 4 Bow T Handles was processed onto our system and had an estimate delivery date of the 14/08/2022. We provided you with an email stating this delivery information on the 08/08/2022. Please be aware that this delivery date is only an estimate date not a guaranteed delivery date. We were not made aware that this delivery had not taken place on 14/09/2022 and therefore were not be able to provide further delivery information, it is a customers responsibility to notify us if they face any issues with delivery. We now know that delivery did not take place and will be contacting you on the next working day regarding a delivery date for your order after we have made an investigation.
Please do not hesitate to contact us if you have any further inquiries.
Thank you and have a good day!
replacement cupboard door
product was exactly what i ordered right colour holes in the right place could not fault it i would recommend them and use them again without hesitation
4 August 2022
Reply from Kitchenin
Thank You!
We are pleased to hear that you liked our services.
Great service and value for money
Great service and value for money. Transformed the look of my kitchen. Great quality delivered quick with lots of status updates
26 June 2022
Reply from Kitchenin
Thank you Ben!
Great service, happy with my order received
Ordered great price and service, immediate response on email. I was hesitant buying from a company with no phone number but kitchenin customer service was really great, emails were answered very promptly. An error was made on two of doors on my order and it was immediately sorted out. Won't hesitate to recommend or use again. Thanks kitchenin.
15 June 2022
Unprompted review
Reply from Kitchenin
Thank you for taking the time to write this review, we are glad to hear that you were left satisfied with our services. At Kitchenin we aim to provide high quality products at great prices and are always happy to hear that you customers have found this with us. Thank you for trusting the Kitchenin team and we hope you enjoy your new kitchen.
Needed to replace old kitchen plinth…
Needed to replace old kitchen plinth and wanted a decent quality. We haven't had it installed yet but it does seem good quality, very heavy. Good service.
25 May 2022
Reply from Kitchenin
Thank you!
Very good quality and excellent service…
Very good quality and excellent service well pleased with item
20 May 2022
Reply from Kitchenin
Thank you!
Reply from Kitchenin
Thank you! We provide only the best for our customers.
Arrived very quickly
Arrived very quickly, well packaged and exactly as ordered. The white high gloss doors matched perfectly with my existing doors.
3 May 2022
Reply from Kitchenin
Thank you!
Perfect
As described, custom door exact to the mm. Perfect match to previous doors, Would recommend
12 April 2022
Reply from Kitchenin
Thank you!
Very satisfied with the quick response…
Very satisfied with the quick response regarding my query.
Thank you
25 March 2022
Reply from Kitchenin
Thank you!
Customer feedback survey received but no order received
Customer feedback survey received regarding my order but I have not received the order yet or any emails from you apart from the original email acknowledging the order.
22 February 2022
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