Looking forward very much to browsing the Kitchenstyle Store. Emily was excellent in helping me navigate my way round. A very pleasant outcome from customer support.
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See what reviewers are saying
According to my findings about kitchestyle everything is ok about it But according to me there's nothing right about it, they always deduct R150 in every 30 minutes and I don't know why because I... See more
Bought a service from an advertisement not related to this company. (Or so I thought). Next thing I know is I have unknowingly signed up to a membership. Where they intend to take 48.90 euros from... See more
Company replied
Definitely a SCAM! Please stay away from this company. Even if you have cancelled your subscription, they will continue taking money from your account. One after the other in just 3 days intervals. Wh... See more
Company replied
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That's my new card number…
That's my new card number 5284973368648766 deposit my refund on that card number
Language option and variety of goods
There is no language option for Turkey. I think the variety of goods is not enough.

Reply from Kitchenstyle
I was a victim of pharming
I was victim of pharming.
Customer Experience Team reached out and offered a refund for the subscription fee that had been taken initially as a result of the pharming.
Communication was swift and professional

Reply from Kitchenstyle
this is a total fraud web site…
this is a total fraud web site kitchenstyle.store.i was purchasing some items in offer but it shows that payment not done.After 3 days i have recieved a deduction of 48.50 euros without my information as a fraud membership.when i inquire and found kitchenstyle e:mail in my spam folder that your membership done and a fee is deducted etc.i want to say this is total fraud and shall be reported to authorities.i have send e;mail for cancellation of membership and refund of my money but no use.

Reply from Kitchenstyle
Update - Bought a service from an advertisement…
Bought a service from an advertisement not related to this company. (Or so I thought). Next thing I know is I have unknowingly signed up to a membership. Where they intend to take 48.90 euros from my account in three days. I have cancelled my account with 14 days notice and they will still take monies for membership during this period. Beware if you pay for something and suddenly you get a welcome email from this company.
UPDATE: Since I posted this review Josh at Kitchenstyle has been in contact and is now addressing my concerns and assures me that I will receive a full refund and immediate cancellation of my membership.

Reply from Kitchenstyle
After asking for a refund
After asking for a refund, I was put in contact with Eugene, and she was really kind and informative. The company did not give me any issues, and they continuously checked in to make sure that my query was met. Eugene made a follow up call to check if I was happy and satisfied with how the refund went.

Reply from Kitchenstyle
So far so good
So far so good, prompt response received on the escalated issue

Reply from Kitchenstyle
This website IS a scam
This website IS a scam, do not subscribe at all and cancel immediately

Reply from Kitchenstyle
kitchenstyle.store = SCAM
Kitchensyle.store = SCAM
They sell Rimowa briefcase for 2USD in Facebook, but there is a bait of subscription to kitchenstyle.store, after that they automatically take subscription 33USD every 3 days. Forget about redemption, just report to your Credit Card to change card.
kitchenstyle.store = SCAM
FIRST EMAIL
Your account has been topped-up!
Hello, AG**S!
Your KitchenStyle.store wallet has now been loaded with 28.9 credits which can be used on any item in the store.
START SHOPPING
Your information
AGxxS Kxxxxxxxxxx
agoxxxxxxxxxxxxxxxx@xxxxxx
Your membership
Status: Basic
Account balance: 30.74€
Renewed: 01.03.2024
SECOND EMAIL
Ready to shop?
Hello, AGxxS! Your KitchenStyle.store account top-up will be automatically charged in 3 days. The charged amount will 1:1 be converted into KitchenStyle.store credits you can spend on any item in the store. If you don't feel like shopping, no problem. Just remember to skip this top-up on your account page. 100% free of charge.
My next top-up: 28.90€
THIRD EMAIL
Dear AGxxS,
We are sad to see you go! We confirm that your KitchenStyle.store Membership is now unsubscribed.
You still have 30.74€ credits that could be spent in the online shop; remember to make use of them.
Here’s what happens after you cancel…
- VIP benefits and perks will not be available
- You won’t be charged again for the VIP membership
- Customer services responses might take longer for non-members
Don’t worry! You can still log into your KitchenStyle.store account; Your credits will continue to be available and you can use them at any time before the expiration date.
If you believe this cancellation is an error, or you have any other questions about your account please contact us.
FOURTH EMAIL
Hello Agxxs Kxxxxxxxx,
I hope this e-mail will please you. My name is Josh and I am from the Customer Experience team at Kitchenstyle.store.
While going through recent cases of dissatisfaction with our customer service, I came across your case on Trustpilot and discovered a misunderstanding. My sincere apologies for any inconvenience this may have caused.
In an effort to rectify the situation, I would like to offer you a full refund for your 30.56 EUR.
To facilitate the refund process, we kindly request that you update your current review on Trustpilot to reflect our efforts to resolve the issue.
We would appreciate it if you could mention that we have reached out to you and that we are taking the necessary steps to address your concerns. We kindly ask that you update the number of stars to 4-5 for a positive review. Please remember to update the review title/heading too.
Don't delete the review, just update it.
Link to your review:
httxx://www.trustpilot
Once you confirm the above, we assure you that your account will be refunded immediately. If for any reason this is not the case, you are free to re-rate and rewrite your review.
We appreciate your consideration of our proposal and hope to resolve this issue amicably.
Please accept our kind regards.
Josh
Kitchenstyle.store
Helped with cancellation for no further…
Helped with cancellation for no further charges.
Sama

Reply from Kitchenstyle
Definitely a SCAM
Definitely a SCAM! Please stay away from this company. Even if you have cancelled your subscription, they will continue taking money from your account. One after the other in just 3 days intervals. When you contact them, their customer service will just end your conversation. And when you email them, they will never mention a refund. So, BEWARE of this company!

Reply from Kitchenstyle
Issue hopefully resolved
After an initial misunderstanding of this company..
We were able to resolve the original problem and a refund was offered.
And for that reason I give this company this star rating

Reply from Kitchenstyle
Scammers
For God's sake, how desperate is this company for money that they feel the need to scam people at all, let alone in a cost of living crisis!!! I've just emailed them demanding refunds. I may well have inadvertently signed up for a VIP scheme but accessing my bank details via Shein was absolutely not agreed to. I've asked my bank to block future debits but even this isn't guaranteed. Very much looking forward to their reply.
Update 1 - I have no idea how to respond to their reply, they really could just reply via the email I sent to their support email yesterday!
Update 2 - They're finally in touch and offering a refund but only in return for a star review. Looking forward to getting my money back

Reply from Kitchenstyle
Definitely a SCAM
Definitely a SCAM! Please stay away from this company. Even if you have cancelled your subscription, they will continue taking money from your account. One after the other in just 3 days intervals. When you contact them, their customer service will just end your conversation. And when you email them, they will never mention a refund. So, BEWARE of this company!

Reply from Kitchenstyle
In a process to resolve
The company has contacted me and in a process to try and resolve this and refund money taken
Thanks

Reply from Kitchenstyle
This is a scam
This is a scam. I was on a website for book downloads and put in my card info for a free trial subscription. Suddenly, I'm getting charged by different websites, including KitchenStyle.Store. I chatted with 2 of their agents and they would not refund me even though I did NOT sign up for this website. Pishing scam.

Reply from Kitchenstyle
Saw an offer I have won iPhone 13
Saw an offer I have won iPhone 13. Send £2 postage. In my account it says payment received by TV.Shop. TV.shop said they had no idea of the offer and yet could not provide me with the membership offer for £2.
Then found out Kitchenstyle and TV Shop are the same company. SCAM NO FURTHER COMMITMENTS

Reply from Kitchenstyle
this is a phishing website
this is a phishing website which takes your bank information without your consent or knowledge. And then refuse to refund it. It signs you up for some bogus offer. I wish I could rate it lower.
To the person who replied to this review: You people scammed me out of more than 100 GBP, even after I BEGGED you to refund me and explained the situation. Thanks for making a broke student's life even worse. Please do not go to this website.

Reply from Kitchenstyle
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