kittl.com Reviews 1,234

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its excellent user experience, highlighting its intuitive interface and ease of use, even for beginners. Many appreciate the powerful features, including unique fonts, strong typography tools, and high-quality templates, which help them create standout designs and speed up their design process. The AI features, such as AI video tools and text-to-AI picture generators, are frequently mentioned as game-changers for various creative endeavors. Reviewers also commend the fast, responsive, and professional customer service, noting that the support team goes above and beyond to assist with any questions or issues. However, some customers noted a learning curve with the product, especially when getting started. A few also expressed concerns about token usage, particularly with AI features, as tokens can deplete quickly when designs are not immediately usable or when using features that previously were free.

What people talk about most

User experience

People report positive experiences with user experience, finding the platform intuitive and easy to use, even... See more

Product

Customers consistently express high satisfaction with the product, often describing it as a "superpower" and... See more

Customer service

Consumers find customer service to be positive. Many reviewers highlight the support team's responsiveness,... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the quick and efficient... See more

Artificial intelligence

Customers consistently note positive experiences with artificial intelligence. Reviewers praise the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kittl is an excellent design tool, especially for creating Print On Demand mockups. The unique fonts, strong typography tools, and high-quality templates make it easy to create standout designs. Their... See more

Rated 5 out of 5 stars

Absolutely Superb. The whole experience is outstanding, from the Templates to the AI Tools. Also, backed with an AMAZING Support Team that goes Above & Beyond to handle any problems or answ... See more

Rated 5 out of 5 stars

This is an all around great design platform. It even works for newbies like me. And they have actual human customer service, which is speedy and outstanding! I'm giving an extra shout out to Joi... See more

Rated 5 out of 5 stars

I've been using Kittle since March 2024. I started using it to design boxes to engrave on my CNC router. Worked so seamlessly with my CNC router software to easily import designs. It was so easy to le... See more


Company details

  1. Graphic designer

Written by the company

Kittl is the most intuitive design platform for everyone who needs to create. Creating advanced designs can be a long and painful process. Kittl helps you to create stunning graphics with intuitive tools that empower your creation process - from using the best templates by other professionals to creating full projects from scratch.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 40% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Customer Support Review for Kittl

I had an excellent experience with the customer support team at Kittl. From the moment I reached out, their response was prompt, professional, and genuinely helpful. The representative took the time to understand my concern and walked me through the solution clearly and patiently.

What impressed me most was their level of care and attention to detail. Instead of giving a generic reply, they provided thoughtful guidance that resolved my issue quickly and efficiently. It’s refreshing to see a team that truly values its users and goes the extra mile to ensure a positive experience.

Kittl is already an amazing design platform, but their outstanding customer service makes it even better. Support like this builds real trust and loyalty. I’m grateful for their help and highly recommend Kittl to anyone looking for both powerful design tools and a responsive, supportive team behind them.

15 March 2026
Unprompted review
kittl.com logo

Reply from kittl.com

This truly means a lot—thank you for such thoughtful feedback 💛

We’re really glad our team could support you in a clear and meaningful way. That level of care is exactly what we strive for every day.

Appreciate your trust and recommendation—it means everything to us!

Rated 5 out of 5 stars

Visual communication student

As a student in a world full of platforms it is extremely important to have the opportunity to test as many options as I can. I am so glad they have this education status! it helps me so much with my projects at the university and totally recommend to my friends and colleagues!

14 March 2026
Unprompted review
kittl.com logo

Reply from kittl.com

Love this—thank you for sharing! 💛

We’re really glad the education access is helping with your university projects. Appreciate you recommending Kittl to others—means a lot!

Rated 5 out of 5 stars

I've been using Kittl for a few weeks…

I've been using Kittl for a few weeks now and it's become one of those tools I genuinely look forward to opening. Everything just feels intuitive — you don't need to be a designer to make something that looks great. The templates are actually good, and customizing them is super easy.

7 March 2026
Unprompted review
kittl.com logo

Reply from kittl.com

This is so great to hear—thank you! 💛

Love that Kittl feels intuitive and enjoyable to use—that’s exactly the experience we aim for. And glad the templates are hitting the mark. Keep creating!

Rated 5 out of 5 stars

I’ve been using Kittl for a while now…

I’ve been using Kittl for a while now and it’s easily one of the best design platforms out there. It strikes the perfect balance between being easy to use and offering professional-grade features. It has completely streamlined my workflow, especially for branding and merchandise.
What really stands out is their customer support. Whenever I’ve had a question or a minor issue, the team has been incredibly responsive, helpful, and genuinely cares about the user experience. It’s rare to find software this good backed by such a solid support team. Highly recommended!

1 March 2026
Unprompted review
kittl.com logo

Reply from kittl.com

This means a lot—thank you for sharing! 💛

We’re so glad Kittl is streamlining your workflow and hitting that balance between ease and pro features. And hearing that our support made a difference truly makes our day.

Really appreciate the recommendation!

Rated 5 out of 5 stars

It’s a great tool

It’s a great tool! Also, I had a minor issue, and the customer service was very pleasant to deal with—fast and reliable.

12 March 2026
Unprompted review
kittl.com logo

Reply from kittl.com

Thank you so much—we really appreciate it! 💛

Glad you’re enjoying Kittl and that our team could help quickly when needed. We’ve got your back anytime!

Rated 5 out of 5 stars

Kittl is a brilliant site for all your…

Kittl is a brilliant site for all your needs to create some excellent wild designs. Has a great platform with many templates and features to choose from, with very accurate text to A.I picture generator. Would definitely recommend kittl. Also the customer service is quick and understand and polite....huge thanks to all who work there!

12 March 2026
Unprompted review
Rated 5 out of 5 stars

HELP IS ON THE WAY!

I recently needed help from customer service, and even though I first contacted Kittl through the chat box. The response I got came through email and chat. Kittl took the time to clearly explain what was happening in my newly upgraded plan. I'm completely satisfied with how quickly I got my question answered. I aalways prizee thegood customer servoveroverthe actuproductoduct

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Honestly nothing negative at all to say…

Honestly nothing negative at all to say about Kittl. I absolutely love it! The user experience is awesome, the value is unmatched, and they also have great customer service. I look forward to being a long term subscriber.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

I just recently discovered Kittl while…

I just recently discovered Kittl while researching how to start my Etsy shop. So far I love it. Very easy to use and lots of helpful videos on their YouTube channel. I needed some help and it was quick and everyone was very friendly.

11 March 2026
Unprompted review
Rated 2 out of 5 stars

Not that great

Not that great. Advertising is misleading - no better at vectorising flat colour images than illustrator is, and certainly not worth over $100 AUD per month (illustrator and photoshop combined don't even cost me that much) for the Max plan. I signed up for a month to try it - used it enough to realise it wasn't that good, figured i'd take the hit on the $108 AUD, but forgot to turn off recurring payments. Cancelled the subscription within an hour of the charge going through and requested a refund via paypal immediately to no avail. Legally that's fine but pretty unreasonable and most other companies will give you a refund if its the exact same day as the subscription payment - I'm obviously not using the month and won't ever recommend this to anyone.

1 March 2026
Unprompted review
Rated 5 out of 5 stars

Great Tools

I have been using their service for a while now. I love how they have a lot of templates to try. It is recommended for those who don't have graphic design skills or are still trying to enhance your designing skills. Plus, the AI features are very helpful for creating designs. They have many mockups to test your design as well

8 March 2026
Unprompted review
Rated 5 out of 5 stars

Kittl Customer Service Was Excellent

Kittl was very quick to respond to my issues with downloading files. The representative was efficient, patient and very friendly. She did not give up until my issue was resolved. The representative made the experience a lot less frustrating and helped me to get my POD items published quickly. Great customer service!

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Kittl is a game-changer for my POD business!

As an Etsy seller, Kittl's AI tools and intuitive interface have drastically improved my workflow. The quality of the designs and the new AI features allow me to create professional, high-converting listings in minutes. Highly recommended for any designer looking to scale!

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent app, great support

It's clear from what I have seen on video that Kittl really does have some top-notch features that I am itching to get to grips with.
It will take a little time for to learn and gain some experience, though, and that's what I am working on now. There are plenty of social-media resources to get answers and the support folks are highly proactive, so I am confident I will be making some progress soon.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

I recently started using Kittl and I’m…

I recently started using Kittl and I’m really impressed! The platform is very intuitive and easy to use, even for someone who isn’t a professional designer. I love the wide variety of templates, graphics, and fonts — they make creating designs fast and enjoyable.

Customer support is responsive and helpful, which makes the experience even better. I especially appreciate how quickly they resolved my accidental subscription issue — very professional and caring!

Overall, Kittl has made my design projects much easier and more fun. I would definitely recommend it to anyone looking for a simple yet powerful design tool.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service and a powerful design platform.

Kittl has completely changed the way I approach design. The platform is intuitive, powerful, and makes creating professional designs much easier. Their customer service is also top-notch — responsive, helpful, and truly supportive. I highly recommend Kittl to anyone looking for a better design experience.

6 March 2026
Unprompted review

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