Kiwi Car Parts Reviews 

344
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 86 reviews, reviewers overwhelmingly had a great experience with this company. Consumers regularly praise the exceptionally fast shipping, highly affordable pricing, and consistently reliable service that make automotive repairs completely straightforward and stress-free. Buyers frequently mention that the ordered products fit their vehicles perfectly, work exactly as described, and arrive securely at their destination within just a couple of days. Though some customers noted occasional communication delays and slow response times, others experienced frustrating situations involving incorrect parts being accidentally sent. A small group of people also experienced receiving items of poor quality, missing essential components, or encountering unexpected transit damage during the delivery process.

What people talk about most

Product

Customers report great satisfaction with the product and its quality. Reviewers frequently mention that items... See more

Delivery service

Reviewers highlight positive aspects of delivery service, expressing consistent satisfaction with the speed... See more

Service

People report positive experiences with service, highlighting easy purchases, great prices, and fast delivery... See more

Quality

Customers consistently note positive experiences with quality, praising the fantastic genuine OEM parts and... See more

Price

Consumers find price to be very satisfactory and affordable. Reviewers consistently report that the parts are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently purchased a master window switch unit, and licence plate LED lights for my 09 VW Golf GTI. Both parts fit perfectly, and the price was cheaper than I’d expected for a euro. Arrived quic... See more

Rated 5 out of 5 stars

I’ve used Kiwi Car Parts many times and every experience has been outstanding. Their service is consistently excellent, with fast delivery, quick response times, and high-quality genuine parts every t... See more


Company details

  1. Auto parts shop
  2. Car accessories shop
  3. Car Equipment Accessories Store

Written by the company

KIWI CAR PARTS (KCP EURO) - is 100% NZ owned independent online car parts retailer of quality new aftermarket and genuine Parts for German vehicles. We supply and keep our customers satisfied with best value spare service parts and performance upgrades for Volkswagen, Audi, Skoda, Porsche and BMW. Euro Auto Parts New Zealand.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

344 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.4

All reviews

(344)

82 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent experience…

This was our first time dealing with this company. I fully recommend. Consistent communication throughout and super fast delivery!

21 August 2025
Rated 5 out of 5 stars

VW mirror

I was really impressed by how easy this transaction was. And how affordable my part was . My questions were quickly answered, the part was here within days and I was able to install it very easily.
Thank you so much. I will definitely be using again.

19 August 2025
Rated 1 out of 5 stars

These guys are Muppets

These guys are Muppets! Their car radio are such poor quality, ive had two from them now and first was faulty from new, what a mission gettingvthrm to reply to emails and replace. Thr second 1 year old is fried too.
Steering clear of this company!

15 August 2025
Unprompted review
Rated 5 out of 5 stars

Fast delivery

Next day inter-island delivery. Really helpful when you are in a rush to get the part in order to drive again!

21 July 2025
Rated 1 out of 5 stars

Incorrect product was supplied or ripped off. No contact

Incorrect product was supplied - whether they shipped the wrong part or ripped me off I'm not sure. I paid $140 for something, and what they shipped is US$35. Don't reply to emails, don't reply to their contact form, can't ring them. Really disappointed that I have had to leave a poor review to get their attention.

31 July 2025
Unprompted review
Rated 5 out of 5 stars

Easy and quick

Easy and quick - I knew what I wanted as I had bought it before and it was so simple, arrived in good time.

23 June 2025
Rated 5 out of 5 stars

Warranty claim made easy.

Was a warranty claim and Alex made the whole process effortless, from the Communication to the return label. Thank you Kiwi Car Parts. You're still my number one Euro car parts dealer.

24 June 2025

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