Kiwi Car Parts Reviews 

344
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 86 reviews, reviewers overwhelmingly had a great experience with this company. Consumers regularly praise the exceptionally fast shipping, highly affordable pricing, and consistently reliable service that make automotive repairs completely straightforward and stress-free. Buyers frequently mention that the ordered products fit their vehicles perfectly, work exactly as described, and arrive securely at their destination within just a couple of days. Though some customers noted occasional communication delays and slow response times, others experienced frustrating situations involving incorrect parts being accidentally sent. A small group of people also experienced receiving items of poor quality, missing essential components, or encountering unexpected transit damage during the delivery process.

What people talk about most

Product

Customers report great satisfaction with the product and its quality. Reviewers frequently mention that items... See more

Delivery service

Reviewers highlight positive aspects of delivery service, expressing consistent satisfaction with the speed... See more

Service

People report positive experiences with service, highlighting easy purchases, great prices, and fast delivery... See more

Quality

Customers consistently note positive experiences with quality, praising the fantastic genuine OEM parts and... See more

Price

Consumers find price to be very satisfactory and affordable. Reviewers consistently report that the parts are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently purchased a master window switch unit, and licence plate LED lights for my 09 VW Golf GTI. Both parts fit perfectly, and the price was cheaper than I’d expected for a euro. Arrived quic... See more

Rated 5 out of 5 stars

I’ve used Kiwi Car Parts many times and every experience has been outstanding. Their service is consistently excellent, with fast delivery, quick response times, and high-quality genuine parts every t... See more


Company details

  1. Auto parts shop
  2. Car accessories shop
  3. Car Equipment Accessories Store

Written by the company

KIWI CAR PARTS (KCP EURO) - is 100% NZ owned independent online car parts retailer of quality new aftermarket and genuine Parts for German vehicles. We supply and keep our customers satisfied with best value spare service parts and performance upgrades for Volkswagen, Audi, Skoda, Porsche and BMW. Euro Auto Parts New Zealand.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

344 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.4

All reviews

(344)

82 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I message and no one replies I have…

I message and no one replies I have been waiting for my parts wich I still haven't gotten

23 February 2025
Kiwi Car Parts logo

Reply from Kiwi Car Parts

Hi Chantel,

We sincerely apologize for the issue with your first order. It appears to have been lost, but I’m glad to see that the replacement parcel was delivered the next day.

Regarding your recent order and email, I’ve followed up with our warehouse team, and I’m happy to confirm that your order has been dispatched. It should be delivered tomorrow - https://www.nzpost.co.nz/tools/tracking?trackid=00794210379865439380
Looks my reply to your email can’t be delivered through.

Kind regards,
Alex
Kiwi Car Parts

Rated 5 out of 5 stars

Good company

Good company. Faulty fuel pump, but the company replaced on faith (sent lots of evidence of voltage readings) and sent out a new one (car in the garage) while the other was being sent back. Thanks guys, really appreciate the help :) and support with all of this.

18 February 2025
Rated 5 out of 5 stars

Very happy experience

Very happy experience , refunded my wrong order before I had even returned it. A little slow to comunicate at first trying to sort out my new order etc . Happy outcome, thank you kiwicaroarts

22 January 2025

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