Klass - Affinity Sterling Mills Reviews 

124
TrustScore 4.5 out of 5

4.6

Affinity Stirling Mills, Unit 40, FK13 6HQ The Devon Way, Tillicoultry, GB


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Rated 5 out of 5 stars

High quality clothes, reasonably priced, great styles for everyone and different age groups, have recommended to family and friends just gorgeous clothing First klass choices Very fast delivery ser... See more

Company replied

Rated 5 out of 5 stars

I have lots of items recently The knee length trousers after a wash all fray at hem Blouses well some are good others rubbish I got 5 on Thursday one white one was like a rag in bag and all... See more

Company replied

Rated 5 out of 5 stars

Beautiful clothing at a reasonable price. I saw this one blouse and loved the colours immediately. This might not seem like a big thing but having shopped online before I knew that colours weren’t alw... See more

Company replied

Rated 5 out of 5 stars

Gorgeous clothes well made and lovely bright colours. Delivery time was excellent and look forward to wearing my lovely clothes in the summer. I will definitely order more items and the prices are v... See more

Company replied


Company details

  1. #62 of 252 best companies in Ladies' clothes shop
  2. #169 of 596 best companies in Clothing Shop

About Klass - Affinity Sterling Mills

Written by the company

Klass is a UK women’s fashion designer and retailer based in the North West of England with a heritage of over 35 years.

We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.

Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .

We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.

Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.

At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.

All our garments are manufactured to the highest standards using specifically sourced quality fabrics.

We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.

Our promise to you

Written by the company

Our customers are at the heart of everything we do.
Our customer services team work closely with our warehouse team and store teams to ensure that we provide the highest standard of customer care. Treating our customers with support respect and kindness.

Tracked 48 Hour Delivery

FREE 48 Hour Delivery On Orders Over £50

Get free 48 hour tracked delivery on all orders over £50

Contact info

  • Affinity Stirling Mills, Unit 40, FK13 6HQ, The Devon Way, Tillicoultry, United Kingdom

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4.6

Excellent

TrustScore 4.5 out of 5

124 reviews

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Replied to 84% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(124)

1,933 reviews in the last 12 months

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Rated 5 out of 5 stars

A good company

My delivery arrived a few days after my order.
I loved all the items.

27 January 2025
Klass - Affinity Sterling Mills logo

Reply from Klass - Affinity Sterling Mills

Good afternoon Celia

Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!

Kind Regards Sophie - klass.co.uk

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery, love the item.

23 January 2025
Klass - Affinity Sterling Mills logo

Reply from Klass - Affinity Sterling Mills

Good afternoon Anne

Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.

Kind Regards Sophie - klass.co.uk

Rated 4 out of 5 stars

Padded coat, good price

I love the coat I bought, but tried the exact one on in Dobbies and the zip was faulty, so I had to order online. Prefer to buy in a shop, but glad I'd tried it on for the size

10 January 2025
Rated 4 out of 5 stars

Good value for money

Good value for money. Like it and seems well made. Thank you

31 December 2024
Klass - Affinity Sterling Mills logo

Reply from Klass - Affinity Sterling Mills

Good afternoon Winifred

Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.

Kind Regards Kate - klass.co.uk

Rated 5 out of 5 stars

fabulous very efficient thank you

fabulous very efficient thank you

30 December 2024
Klass - Affinity Sterling Mills logo

Reply from Klass - Affinity Sterling Mills

Good afternoon Linda

It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!

Kind Regards Sophie - klass.co.uk

Rated 5 out of 5 stars

Lovely Watercolour dress

Very speedy delivery.
Dress is very pretty, beautiful sleeves if you don’t like your arms showing and is a flattering comfortable fit. Just wish it was a little longer, but overall I’m happy

18 December 2024
Rated 5 out of 5 stars

My Christmas party dress arrived just…

My Christmas party dress arrived just in time for the party, it fits perfectly and was really comfortable.

18 December 2024
Klass - Affinity Sterling Mills logo

Reply from Klass - Affinity Sterling Mills

Good afternoon Janet

Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!

Kind Regards Kate - klass.co.uk

Rated 1 out of 5 stars

I sent for 3 items of clothing (3 tops)…

I sent for 3 items of clothing (3 tops) I have only received 2 tops in the parcel and no mention of the 3! I will be returning the 2 items I have received and I will not be rushing to order anything else. Thank you.

5 December 2024
Klass - Affinity Sterling Mills logo

Reply from Klass - Affinity Sterling Mills

Thank you for your feedback Linda we can only apologise and we will take this up with our warehouse team.

Rated 5 out of 5 stars

The dress was nice and valued for the…

The dress was nice and valued for the money but the description was misleading

13 November 2024
Klass - Affinity Sterling Mills logo

Reply from Klass - Affinity Sterling Mills

Good afternoon Lovia

Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!

Kind Regards Emma - klass.co.uk

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery

15 November 2024
Klass - Affinity Sterling Mills logo

Reply from Klass - Affinity Sterling Mills

Good afternoon Linda

Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!

Kind Regards Emma - klass.co.uk

Rated 5 out of 5 stars

Great Service

Used this company a couple of times. Very satisfied with products and pricing. Sizes can be a little challenging. I ordered medium but definitely needed next size up for Anna Rose items. Thankfully, returns are free and I was able to order the correct size which was still in stock. Delivery is quick.

22 November 2024
Klass - Affinity Sterling Mills logo

Reply from Klass - Affinity Sterling Mills

Good afternoon Ros

Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!

Kind Regards Emma - klass.co.uk

Rated 4 out of 5 stars

Arrived on time well packed good…

Arrived on time well packed good products

20 November 2024
Klass - Affinity Sterling Mills logo

Reply from Klass - Affinity Sterling Mills

Good afternoon Lorraine

Many thanks for your kind review as it is greatly appreciated!

Kind Regards Sophie - klass.co.uk

Rated 5 out of 5 stars

klass coat

simple ordering and quick efficient delivery

14 November 2024
Klass - Affinity Sterling Mills logo

Reply from Klass - Affinity Sterling Mills

Good afternoon Connie

Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!

Kind Regards Sophie - klass.co.uk

Rated 5 out of 5 stars

Customer Service excellent

Customer Service excellent, also quality of clothing

7 November 2024
Klass - Affinity Sterling Mills logo

Reply from Klass - Affinity Sterling Mills

Good afternoon Sandra

Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!

Kind Regards Emma - klass.co.uk

Rated 5 out of 5 stars
Klass - Affinity Sterling Mills logo

Reply from Klass - Affinity Sterling Mills

Good afternoon Patricia

Many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.

Kind Regards Kate - klass.co.uk

Rated 5 out of 5 stars

Very happy

Love my skirt and jumper. Good quality and good fit.

1 November 2024
Klass - Affinity Sterling Mills logo

Reply from Klass - Affinity Sterling Mills

Good morning Susan

Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!

Kind Regards Emma - klass.co.uk

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