I ordered new keys for my bike’s lock and paid for an Uber to pick them up. I also paid for an Uber to try to pick up my bike using the new keys. However, they gave me the wrong keys, even though... See more
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See what reviewers are saying
Amazing experience as a Kleta customer. Bikes are great quality but the main thing to remark is customer service, guys running the operation in Barcelona are the best. Any issue you can have with t... See more
Multiple problems with my bicycle during my only 3 months of rental (first the breaks, then the battery, then the electric kit). After contacting the service yesterday to request a discount to compens... See more
Okay in general. When it comes to communication with support there is a little chance they reply to you in watts app. I lost my key on Saturday, left incident and was contacted on Monday to choo... See more
Company details
Written by the company
Kleta tu propia bici por una suscripción mensual, con mantenimiento incluido a domicilio y diseño antirrobo para que puedas aparcarla afuera sin preocupaciones. Redescubre tu ciudad y disfruta la libertad de moverte en tu propia bicicleta. Encuéntranos en Barcelona, Valencia y Sevilla.
Contact info
Carrer de la Santa Creu, 08024, Barcelona, Spain
- +34 698 933 124
- support@kleta.com
- kleta.com
3.3
Average
123 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Our experience with Kleta was great
Our experience with Kleta was great. It was fast, simple and without issue. The customer service was amazing. We had one problem with the bike chain and it was fixed quickly. We will definitely return.
9 August 2022
Unprompted review
Pro Kleta
I've had my Kleta for about 6-7 months now and it's been a great addition to my life. It's affordable, saves me from trying to hunt around for the red city bici's which are never there, and its locking system gives me peace of mind that I can leave it on the street with no problems. The bike is great as well - simple but well-built. I've not had any malfunctions. I'd definitely recommend a kleta as it's great value for the price!
9 August 2022
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