Dom helped me with an exchange on a defective item which saved me time by not having to go the warranty depot. I like the Milwaukee events, even though Milwaukee never helps me with tool problems,... See more
Company replied
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See what reviewers are saying
This a great big location with plenty of well stocked shelves and tools you need for both the seasoned construction pros and part time DIY guys, at fantastic prices. The staff at this location are als... See more
Company replied
The security badge on nearly every hand tool is extremely annoying. I get it, I know why it’s been added to the tools. But every tool I wish to buy I need to find an employee, request to unlock it and... See more
Company replied
I was looking for a digital angle gauge and went to the new store on 184 st. A staff member helped me locate it, but it was sold out, so she checked and found it at the southside location. Then she he... See more
Company replied
Company details
- Tool shop
- Pneumatic tools supplier
- Safety equipment supplier
- Welding Supply Shop
- Woodworking Supply Shop
Written by the company
"KMS Tools & Equipment is an industrial distributor of tools and equipment with 14 locations, an outside sales team covering many major parts of BC and Alberta, plus an active e-commerce website. We sell everything from power tools to compressors, welders, hand tools, woodworking machinery, shop equipment & much more! We are proudly Canadian owned and operated! Our Mission: To provide the Best Value in Tools. We will match or beat any Canadian competitor’s price, right down to cost. We will add our Free industry leading 5-Star Advantage Plan to every Power Tool, Air Tool, Welder or Compressor sold. Best Value Guaranteed!"
Contact info
10631 184 Street NW, T5S 2L3, Edmonton, Alberta, Canada
- 780-455-8665
4.4
Excellent
138 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 52% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Excellent service. They put an item on hold for me. I went to purchase and they had it immediately available. I was in and out in minutes. Very impressed.
12 August 2023
Reply from KMS Tools & Equipment - Edmonton
Thank you, Jim. We appreciate your kind review of KMS Tools & Equipment and hope you will visit again soon.
The staff is always…
The staff is always helpful at both south and west location in Edmonton.
11 August 2023
Reply from KMS Tools & Equipment - Edmonton
We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers.
if it wasn't for Kailee Evans i would…
if it wasn't for Kailee Evans i would probably go somewhere else as the sales team is not doing the job.
I haven't seen a sale guy since Larson left.
14 August 2023
Reply from KMS Tools & Equipment - Edmonton
We look forward to seeing you again soon at KMS Tools & Equipment.
Reply from KMS Tools & Equipment - Edmonton
We're delighted to have been a part of your project's success.
Reply from KMS Tools & Equipment - Edmonton
Thank you, Steve. We appreciate your kind review of KMS Tools & Equipment and hope you will visit again soon.
Selections and most important the people
16 August 2023
Reply from KMS Tools & Equipment - Edmonton
We're thrilled to hear how much you enjoyed your experience with us and we hope to see you again at KMS Tools & Equipment.
Reply from KMS Tools & Equipment - Edmonton
Your review brightens our day. Thanks for being a valued customer.
The employee are great and very…
The employee are great and very knowledgeable with our needs
12 July 2023
Reply from KMS Tools & Equipment - Edmonton
Thank you, David. We appreciate your kind review of KMS Tools & Equipment and hope you will visit again soon.
Great selection no matter what brand of…
Great selection no matter what brand of tool you are looking for and the prices are comparable but sometimes cheaper than other retail stores.
19 July 2023
Reply from KMS Tools & Equipment - Edmonton
Your satisfaction is our top priority. Thank you for letting us know we're on track.
The staff was very helpful and you had…what I needed
The staff was very helpful and you had what I needed
16 August 2023
Reply from KMS Tools & Equipment - Edmonton
We are thrilled to hear that you have nothing but amazing things to say about our team at KMS Tools & Equipment and what we offer.
Always either has what I need or will…
Always either has what I need or will order it in. My go to tool stop.
2 August 2023
Reply from KMS Tools & Equipment - Edmonton
Your satisfaction is our top priority. Thank you for letting us know we're on track.
Reply from KMS Tools & Equipment - Edmonton
We appreciate the five stars! Thank you for rating KMS Tools & Equipment and have a great day.
Great service
Great service
Knowledgeable sales persons.
Almost everything is on stock.
Great prices for everything.
29 July 2023
Reply from KMS Tools & Equipment - Edmonton
Nothing makes us happier than knowing our tools are in good hands. Thank you!
They have lots of cool s..t to look at
They have lots of cool s..t to look at. Mainly the woodworking side is my interest. Even though there was nothing I was looking for I still ended up buying a cpl. things. I never leave empty handed.
10 July 2023
Reply from KMS Tools & Equipment - Edmonton
We value your input and always strive to offer the best in tools and service.
Reply from KMS Tools & Equipment - Edmonton
It's always a pleasure serving dedicated craftsmen like yourself.
KMS attracts me to the tool quality
KMS attracts me to the tool quality. Unfortunately they do lack floor support.
At least I’m the years I’ve been there.
If I need something, they don’t act to happy to help. Heck of a supply store though!!!
14 July 2023
Quick and Easy
The tool i ordered came in quickly and went to the correct store location for pick up. The pick up was easy and quick and they verfied my ID for pick up which i appreciated.
14 August 2023
Reply from KMS Tools & Equipment - Edmonton
Thank you so much for your 5-star review, Ashley. We look forward to your next visit at KMS Tools & Equipment!
My wife purchased a Milwaukee chainsaw…
My wife purchased a Milwaukee chainsaw in may and my birthday was in August she ask if they will honour the 30 day return, the cashier said yes so she purchased it. August came and I used it and the tank kept coming off so we asked if we can return it and they said no not after 30 days my wife talked to the manager and then he honoured it but there should be some kind of policy that if you buy something for a birthday or a gift down the road that they should be honoured for the time of those 30 days to return the product if it doesn’t work.
10 August 2023
Reply from KMS Tools & Equipment - Edmonton
We appreciate the review! Thank you for rating KMS Tools & Equipment and have a great day.
Reply from KMS Tools & Equipment - Edmonton
Grateful for the trust you've placed in us. We won't let you down.
KMS always has great sale prices with…
KMS always has great sale prices with lots of stock and the staff are friendly and knowledgeable.
1 August 2023
Reply from KMS Tools & Equipment - Edmonton
Hey there! It's fantastic to know that you had a positive experience and we hope to see you again soon at KMS Tools & Equipment.
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