This is a great place to buy tools. One guy there, David, is super knowledgeable - goes "above and beyond." He makes very good suggestions, and doesn't come off as a "salesman" at all.
Company replied
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See what reviewers are saying
A thank you to Sharron for helping me find the perfect solution for applying a little bit of oil to difficult places to reach on my sewing machine. She headed off to the woodworking area and located... See more
Company replied
I have shopped at KMS for over 15 years, in Coquitlam, Langley, Victoris, and now Nanaimo, and the Nanaimo sttore is top of the list. The staff are friendly and very helpful. This visit I was looking... See more
Company replied
I went to KMS for warranty work on a Milwaukee tool I purchased from KMS. Somehow, all my information was missing from the computer. Ok, fine, how about a serial number search? Nope. I indicated the s... See more
Company details
- Tool shop
- Pneumatic tools supplier
- Safety equipment supplier
- Welding Supply Shop
- Woodworking Supply Shop
Written by the company
"KMS Tools & Equipment is an industrial distributor of tools and equipment with 14 locations, an outside sales team covering many major parts of BC and Alberta, plus an active e-commerce website. We sell everything from power tools to compressors, welders, hand tools, woodworking machinery, shop equipment & much more! We are proudly Canadian owned and operated! Our Mission: To provide the Best Value in Tools. We will match or beat any Canadian competitor’s price, right down to cost. We will add our Free industry leading 5-Star Advantage Plan to every Power Tool, Air Tool, Welder or Compressor sold. Best Value Guaranteed!"
Contact info
Wellington Road 4900, V9T 4B8, Nanaimo, British Columbia, Canada
- 250-824-2442
4.7
Excellent
65 reviews
Replied to 47% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
OK so this is Heaven!
Employees answer every question with enthusiasm.
I like that they have the tools on the floor!!!!
Must admit, sometimes I just go in and browse.
11 September 2023
Reply from KMS Tools & Equipment - Nanaimo
We value your business and are happy to hear you had a good experience. Thank you for choosing KMS Tools & Equipment.
Reply from KMS Tools & Equipment - Nanaimo
Thank you for the excellent review. We strive to meet your expectations and it's rewarding to hear we succeeded.
They had what I was looking for.
9 September 2023
Reply from KMS Tools & Equipment - Nanaimo
We're pleased to see your positive rating and thank you for choosing KMS Tools & Equipment.
Saw the fittings storage cases I…
Saw the fittings storage cases I wanted, ordered ten, they were in at the next business day.
Thanks for the quick service!
7 September 2023
Reply from KMS Tools & Equipment - Nanaimo
Thanks for sharing your experience. We take your feedback seriously and are pleased to hear you're satisfied.
Always Good Service and Good Products
I stopped into KMS looking for a couple of items that I knew would be hard to find. An employee helped me find what I was looking for and it was exactly what I wanted, and at a good price. I always find what I need here and always get excellent service.
9 September 2023
Reply from KMS Tools & Equipment - Nanaimo
Thank you for choosing KMS Tools & Equipment. We're pleased to hear about your positive experience.
lots of stock and very helpful staff
7 September 2023
Reply from KMS Tools & Equipment - Nanaimo
Your positive feedback is much appreciated. We're glad to be of service. Thank you for choosing KMS Tools & Equipment.
Great price, Great service!
I live about 40 mins from the Nanaimo KMS outlet. The staff put a flashlight on hold for me. Great flashlight!
Great price! Great service!
I’ll be back !
20 July 2023
Reply from KMS Tools & Equipment - Nanaimo
Thank you for choosing KMS Tools & Equipment. We're pleased to hear about your positive experience.
I had an enquiry and a staff member…
I had an enquiry and a staff member located the item, which was not in an obvious location. Staff have always been cheerful and helpful. Don't remember daate this time, was probably in May
15 May 2023
Reply from KMS Tools & Equipment - Nanaimo
Thank you for the positive review. We continuously strive to offer fast and efficient service, so it's rewarding to see that our efforts are paying off.
Always five I get great service they…
Always five I get great service they have a selection of toys I’m looking for and the price is almost always what I will pay thanks Kim’s tools
11 August 2023
Reply from KMS Tools & Equipment - Nanaimo
Thanks for this. We try to stock more parts and products than any other supplier.. at the Best Value...Guaranteed
Fast with easy Pick Up
Thanks for making online ordering and store pickup fast and easy,
17 August 2023
Reply from KMS Tools & Equipment - Nanaimo
You're welcome Neil. We recently upgraded our online store, there's lots more to come..stay tuned.
Best Tool Store
Best selection of quality tools in town. Staff is always pleasant and helpful.
11 August 2023
Reply from KMS Tools & Equipment - Nanaimo
Thank you for choosing KMS Tools & Equipment. We're pleased to hear about your positive experience.
Reply from KMS Tools & Equipment - Nanaimo
Thank you for your positive feedback. We're glad you had a satisfying experience with us at KMS Tools & Equipment.
Reply from KMS Tools & Equipment - Nanaimo
Thanks for sharing your experience. We take your feedback seriously and are pleased to hear you're satisfied.
costomer service.
I have found KMS staff to be very helpful and personable. Both on the floor and at the checkout. I really would not go anywhere else to purchase tools.
17 July 2023
Reply from KMS Tools & Equipment - Nanaimo
Your support is valued. Thanks for trusting and choosing KMS Tools & Equipment for your needs.
Great service and staff willing to help…
Great service and staff willing to help you find what you need.
15 July 2023
Reply from KMS Tools & Equipment - Nanaimo
We're glad to have been your choice! Thank you for the positive review and for relying on KMS Tools & Equipment.
Reply from KMS Tools & Equipment - Nanaimo
Thank you for the excellent review. We strive to meet your expectations and it's rewarding to hear we succeeded.
Lots of selection
16 August 2023
Reply from KMS Tools & Equipment - Nanaimo
We value your business and are happy to hear you had a good experience. Thank you for choosing for KMS Tools & Equipment.
Great service
Great that they have people there, even better that they can help get what you need 👍
16 August 2023
Reply from KMS Tools & Equipment - Nanaimo
Your kind words are greatly appreciated. Thanks for making KMS Tools & Equipment your choice.
They also have stock in great selection…
They also have stock in great selection of Dewalt tools salesperson are very knowledgeable
16 August 2023
Reply from KMS Tools & Equipment - Nanaimo
Your satisfaction is our priority. We appreciate you choosing KMS Tools & Equipment and sharing your thoughts.
Lucky Me !!
My husband and I live close to and can now shop in the NEW Nanaimo store. What a treat!!
The store is bright and spacious and the selection of stock and the knowledgeable people in the store (who can really help) make it pleasant to go there.
This is now one of my husband's favourite tool/hardware stores!
30 July 2023
Reply from KMS Tools & Equipment - Nanaimo
Thank you for your positive feedback. We're glad you had a satisfying experience with us at KMS Tools & Equipment.
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