This is a great place to buy tools. One guy there, David, is super knowledgeable - goes "above and beyond." He makes very good suggestions, and doesn't come off as a "salesman" at all.
Company replied
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See what reviewers are saying
A thank you to Sharron for helping me find the perfect solution for applying a little bit of oil to difficult places to reach on my sewing machine. She headed off to the woodworking area and located... See more
Company replied
I have shopped at KMS for over 15 years, in Coquitlam, Langley, Victoris, and now Nanaimo, and the Nanaimo sttore is top of the list. The staff are friendly and very helpful. This visit I was looking... See more
Company replied
I went to KMS for warranty work on a Milwaukee tool I purchased from KMS. Somehow, all my information was missing from the computer. Ok, fine, how about a serial number search? Nope. I indicated the s... See more
Company details
- Tool shop
- Pneumatic tools supplier
- Safety equipment supplier
- Welding Supply Shop
- Woodworking Supply Shop
Written by the company
"KMS Tools & Equipment is an industrial distributor of tools and equipment with 14 locations, an outside sales team covering many major parts of BC and Alberta, plus an active e-commerce website. We sell everything from power tools to compressors, welders, hand tools, woodworking machinery, shop equipment & much more! We are proudly Canadian owned and operated! Our Mission: To provide the Best Value in Tools. We will match or beat any Canadian competitor’s price, right down to cost. We will add our Free industry leading 5-Star Advantage Plan to every Power Tool, Air Tool, Welder or Compressor sold. Best Value Guaranteed!"
Contact info
Wellington Road 4900, V9T 4B8, Nanaimo, British Columbia, Canada
- 250-824-2442
4.7
Excellent
65 reviews
Replied to 50% of negative reviews
Typically replies within 1 week
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Reply from KMS Tools & Equipment - Nanaimo
Thank you, Garry, for taking the time to leave KMS Tools & Equipment a positive review! We greatly appreciate your kind words about our staff, selection, inventory levels, and prices. Your feedback is valuable to us, and we hope to continue providing you with a positive experience in the future.
Staff are very knowledgeable
The staff were very helpful in helping me find the product as well as explaining the differences between similar products.
2 August 2023
Reply from KMS Tools & Equipment - Nanaimo
Thank you for taking the time to leave us a positive review, Dale. We're glad to hear that our staff was able to assist you in finding the product you needed and explaining the differences between similar products. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We hope to see you again soon at KMS Tools & Equipment!
Helpful and happy staff
16 August 2023
Reply from KMS Tools & Equipment - Nanaimo
We're happy to hear you had a great experience with us at KMS Tools & Equipment, Greg! We hope you stop by and see us again soon.
Well assorted store with good prices
12 July 2023
Reply from KMS Tools & Equipment - Nanaimo
Thank you for taking the time to leave KMS Tools & Equipment a 5-star review, Harold! We're glad to hear that you found our store well assorted and our prices reasonable. We strive to provide a wide range of tools and equipment at competitive prices for our customers. If there's anything else we can assist you with in the future, please don't hesitate to let us know!
Lack of customer service
I went to KMS for warranty work on a Milwaukee tool I purchased from KMS. Somehow, all my information was missing from the computer. Ok, fine, how about a serial number search? Nope. I indicated the serial number on the tool indicated a manufacturing date of April 2021, and I purchased it August 2021. A two year warranty, puts me covered until August 2023. It's July 2023 now. No, but I could pay to have it repaired. The manager, who didn't introduce himself was scowling the whole time we talked, very unfriendly. He couldnt come up with a solution. I will never purchase another tool from KMS ever again, personally or professionally.
13 July 2023
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