Part came fast but unfortunately it did not fit my DM tube 1.500 Titanium Tube x 1.375 ID Threads are 24 TPI. It appears each manufacturer has a different tube. This would definitely not hold solvent... See more
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This is a Chinese manufacturer and distributor. The Grade 5 titanium unit purchased blew up after a little over 100 cycles. Literally the biggest waste of money I’ve ever experienced. On top of that t... See more
Company replied
First rate people to deal with, recently had an issue requiring replacement parts and they were extremely prompt to respond and the necessary parts arrived quickly. Will definitely contact them first... See more
I was concerned of the quality do to the low price but took the chance anyway. There was some issues with initial shipping but I chalk that up to 2021 Covid, Christmas, current political situation. T... See more
Company details
Written by the company
solventrap shop is focused on developing safe and environmentally friendly solutions for cleaning firearms. We specialize in Solvent Trap & other cleaing technologies and proudly design, manufacture & assemble our products in Dallas, Oregon.
Contact info
United States
- kmwhisper.com
Ordered a three-piece turkey call from…
Ordered a three-piece turkey call from kmwhisper last Thursday; showed up Monday, shockingly well-tuned right out the box. Website’s a tad cluttered, had to dig for the choke I wanted, and shipping note was vague, but the guys answered my DM in ten minutes and even knocked five bucks off. Good gear, real people, just needs polish—four stars and counting.
Customer service before receiving the product
So I haven't received the product yet. The reason being I placed the order to get this for my Dad for his birthday. I ordered a corresponding piece to go with this solvent trap. Few days later I notice it's still processing so I shoot a email. Kyle messages me that night through email and says he will get it taken care of tomorrow because my dad's b day is coming up soon. The next day he sends me a email that one I chose wouldn't work with the corresponding piece would you like this other one that will work perfectly with it. Which in my opinion is better than the one I purchased for no up charge. Now I that is what I call customer service. He knows his products and what with go with what and he reached out to let me know and took care of me to the fullest extent. I know my dad is going to be super happy.
Thanks You so much Kyle for your professionalism and top tier customer service
Only thing better than customer service…
Only thing better than customer service is a product itself!!!
Everything was as said it was an exceeded my expectations!!!!
Have purchased several items and will continue to do so!
Fast shipping and great product
Shipments have always came within one…
Shipments have always came within one week and quality has always been A1. Machining has always been highest quality. Excellent work keep it up
Order was incomplete because a part was…
Order was incomplete because a part was the wrong size. After several emails and photographs of the defective part and a month later I still have received a part that will work. Avoid these people. And yes I do have all the emails to support my frustration!
great product description and delivered…
great product description and delivered on time
Don't buy this
I own lots of suppressors and solvent traps, this stuff if poop, I know the prices are awesome and it comes right to your house but it's poop, I promise.
Item I ordered was defective
Item I ordered was defective. And was not satisfied with the resolution.
Excellent
Excellent experience. Shipping could be faster but customer service and product quality were both great!
Straight forward on products
Straight forward on products. Options for each product also helps you make the correct choices.
High quality fit and finish
My second order with them. First one I placed there was an issue with delayed shipping and arrival, but it got here. Second order arrived without a hitch.
K.M reset my order. Thank you
I received an email saying my order was delivered but when I got home it wasn't there. My address on the order info is correct. I messaged with Kyle and my order arrived 4 days later. Good service Kyle. Thank you
the end cap doesnt fit in the jig..
the end cap doesnt fit in the jig... im not being stupid, it doesnt fit
Simply pleasant
Your website is very easy to understand. Specs and sizes are clear and precise.
Quick shipping great product
Best place to get gifts
I have made purchases for my family and myself here without any issues ever. My family has made it a tradition to get our gifts here. We love our guns and this company.
found what i was looking for ,it was…
found what i was looking for ,it was fast and easy and great price
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