While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very friendly and informative staff. The staff, resources and information provided, equipped me to pass the personal licence exam without a problem. All learning is completed in your own time and y... See more

Rated 5 out of 5 stars

Lynne Clark personal licence exam Test date Thursday 11th May I had severe issues with internet speed, old computer an a computer illiterate brain! Sean and his team went above and beyond the... See more

Company replied

Rated 5 out of 5 stars

Fantastic service from Knight Training. Hellen has been in charge of my application throughout the entire process and has been extremely friendly and efficient. She kept me updated at every stage and... See more

Rated 5 out of 5 stars

Costumer support and help was amazing. The only problem with the training course, when you are in a module and make a mistake at the end of the module it not show what was the mistake. This is a bit a... See more

Company replied

Company details

  1. #1 of 2 best companies in Hospitality and tourism school
  2. #14 of 96 best companies in Career and Education Provider
  3. #42 of 152 best companies in Legal Services
  4. #2 of 7 best companies in Vocational school

About Knight Training

Written by the company

Knight Training is one of the UK's leading Training Centres delivering compliance training courses awarded by the Highfield Awarding Body and the (BIIAB) British Institute of Innkeeping Awarding Body.

We are a customer-focussed, friendly and professional company who put our customers’ needs at the forefront of the way we work.
The services that we deliver will help you conform with all current legislation. Our constant growth has been achieved as a result of our speedy, competitive and reliable approach to customer service. We are proud to be recognised as an "outstanding" centre with the BIIAB and Highfield with a high learner pass rate with both Awarding bodies.

We are one of the largest providers of licensed retail training in the United Kingdom and deliver the Level 2 Award for Personal Licence Holders and the Level 6 SCPLH which you will need if you are to sell or authorise the sale of alcohol.

We also act as Licensing Consultants and apply to the Authorities for Premises Licence applications and also Personal Licence applications for many large organisations across the UK.
We also deliver all other licensing qualifications needed for the licensed trade including SCPLH (Scottish Certificate for Personal Licence Holders), SCPLHR (Scottish Certificate for Personal Licence Holders Refresher Qualification), ABCQ (Award in Beer and Cellar Quality), How to run a successful pub & ALHO - Award in Licensed Hospitality Operations.

We have a large choice of e-learning courses and in addition to the above, our training includes all SIA Door Supervision, Upskilling, CCTV Operations, First Aid at Work, Emergency First Aid at Work, First Aid at Work Re-qualification, and Paediatric First Aid, Mental Health and Site safety training such as the SMSTS, SSSTS, H&S awareness etc.


Contact info

4.9

Excellent

TrustScore 5 out of 5

396 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I received help all the way through

I received help all the way through , always available on the phone to help , very polite very pleasant and really helpful all the way through , all my training needs were met and exceeded .Will recommend knights training .

16 May 2024
Unprompted review
Knight Training logo

Reply from Knight Training

Thank you David Cassidy from all at Knight Training, we “Cherish” your thoughts I know “It couldn’t be forever” but it was good working with you. “How can I be sure” we did a good job? Because you passed the exam with flying colours and David Cassidy you’re no “Daydreamer”
PS for anyone wondering, look up David’s namesake greatest hits!

Rated 5 out of 5 stars

Amazing service

Amazing service! Would recommend highly.

13 February 2024
Knight Training logo

Reply from Knight Training

Thank you so much for your kind words, we do appreciate your comments and we are pleased to have been of service.

From all at Knight Training.

Rated 5 out of 5 stars

great experience

Everyone was really helpful from start to finish, despite technical issues on my end!! The whole process really couldn't have been smoother. And echoing the other reviews here to say that Hellen's an absolute star.

23 April 2024
Unprompted review
Knight Training logo

Reply from Knight Training

Hellen says thank you you have made her day!

Rated 5 out of 5 stars

Extremely good

Excellent service from start to finish. Hellen was fantastic, prompted me when I had all but forgotten to continue with the last part of my personal licence application.
Professional, approachable and excellent customer service. Would most certainly use again

11 November 2023
Unprompted review
Knight Training logo

Reply from Knight Training

Thank you so much for taking the time to thank Hellen and we are pleased that you were happy with our service.

Rated 5 out of 5 stars

Personal licence exam

I couldn’t t fault Knight training .I was very pleased with the training modules which were easy to follow .They were helpful if you had a query and very helpful to get everything set up before starting the exam

4 January 2024
Knight Training logo

Reply from Knight Training

Thank you Chris, we're pleased that you found the experience enjoyable and we hope we can be of service in the future.

Rated 5 out of 5 stars

Staff extremely helpful

I struggled getting on exams but staff went well and beyond to help me

5 January 2024
Knight Training logo

Reply from Knight Training

Thanks for the review Kelly, I appreciate sometimes the technology can defeat the best of us! but we like to think that by spending the time and effort to help and guide the learner through any issues, we can reduce those stress levels and enable you to get that qualification. All the best for the future.
Thanks from the Knight Training Team.

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff. Can't do enough to help you. Would definitely recommend.

8 November 2023
Knight Training logo

Reply from Knight Training

Thank you Susanne, we appreciate your review and good luck for the future from all at Knight Training

Rated 5 out of 5 stars

Excellent

Iys been really good experience for learning

30 October 2023
Knight Training logo

Reply from Knight Training

Thank you Dinesh, we’re pleased that your experience was an enjoyable one, please call if we can help you any further.
Regards Ian Simpson
Knight Training

Rated 5 out of 5 stars

Interesting Modules Made it Easy

From start to finish this training provider made this such an easy process. The training modules made learning interesting and I found it so easy to retain the relevant information due to the way in which it was presented. I undertook the completion of the modules three times over a two week period and in addition I printed off the pdf extra guidance which I found to be invaluable and could read on the bus! I will be saving that for future reference The mock exam instilled confidence of what I'd learned from the modules. On the lead up to the exam absolutely nothing was a trouble to Hellen at all, even down to going to the trouble of making sure I had all IT sorted with Google Chrome for the exam. Thank you so much Knight Training, particularly Hellen, for all your help it was truly appreciated.. 90% Pass with no prior professional knowledge or experience, can't be bad and to the credit of the training!!

2 November 2023
Unprompted review
Knight Training logo

Reply from Knight Training

Thank you for a wonderful review and all credit to Hellen for her usual wonderful customer service!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look