Knight Richardson Reviews 

631
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 139 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely professional, approachable, and always ready to answer any questions promptly. Consumers note that the overall service is smooth, highly efficient, and makes property purchases feel much less stressful from start to finish. People mentioned that communication was clear, ensuring they remained fully informed throughout every single step of the process. Some reviewers were not happy with the service, mentioning slow communication, poor responses, and unexpected delays during their property transactions. A few individuals also shared frustration about having to constantly chase for updates and experiencing difficulties when trying to get timely assistance.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing team members as highly professional,... See more

Service

Consumers find service to be positive, highlighting professional, efficient, and proactive support throughout... See more

Response time

Customers consistently note positive experiences with response_time, highlighting quick answers to emails and... See more

Customer service

Users describe positive interactions with customer service, highlighting knowledgeable, punctual, and... See more

User experience

People report positive experiences with user_experience, highlighting knowledgeable and reassuring support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The best experience with solicitors ever!! Our solicitor Millie was incredible! We didn’t start with her for our case but we’re so glad that it was transferred to her. With 2 failed sales and... See more

Rated 5 out of 5 stars

We were helped by Kirsti and Greg in the sale of our house in South East London and purchase of our new home in Kent. We were provided with an excellent service and couldn't have wished for more profe... See more

Rated 5 out of 5 stars

Charlotte, Megan and the rest of the team were superb for both the sale of our existing property and the purchase of the new one. They kept us up to date with significant events and all deadlines we... See more

Rated 5 out of 5 stars

I don’t have enough words to thank Adam, Carys, Nathan and the whole team at Knight Richardson for their incredible work and dedication to our case. As first-time buyers, we felt completely supported... See more


Company details

  1. Conveyancer
  2. Property lawyer

Written by the company

It is appreciated that each client has different needs in every transaction. Our service is tailor made to cater for a wide range of clients. At no stage will we adopt a “one match fits all” approach. Our systems and modern practices make us a market leader in the industry. Technology and constant development is paramount to our business objectives without compromising the traditional and compliance aspects of the profession. Our core values place the foundations of a successful business on the premise of building strong relationships. We value client retention. If you use of our services, it is our intention to ensure that you use us again should the need arise. This is at the heart of our service. This underpins our core values. We ensure that clients are kept updated throughout the transaction. In addition, we proactively chase all parties to a transaction to ensure that we can deliver on clients expectations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

631 reviews

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4.8

All reviews

(631)

119 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Knight Richardson provided an…

Knight Richardson provided an outstanding service from start to finish. Isaac was friendly, reliable, and highly professional throughout. Knight Richardson was extremely thorough and made the whole process completely seamless. I had a few difficult matters on my file, Isaac went above and beyond for my transaction. I would highly recommend Knight Richardson to anyone looking for a trustworthy and efficient service. I cannot thank the team enough!

10 September 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant experience for first time buyers

As first time buyers, we had plenty of questions along the way, but Isaac and the team at Knight Richardson were always patient and reassuring. No question was ever too small or silly! He took the time to explain everything clearly and was always quick to return our calls whenever we needed advice. We’re so grateful for all the hard work and support from everyone at Knight Richardson, and we’d happily recommend them to anyone looking for a professional and approachable conveyancing service.

10 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service! Incredibly helpful

I don’t have enough words to thank Adam, Carys, Nathan and the whole team at Knight Richardson for their incredible work and dedication to our case. As first-time buyers, we felt completely supported and cared for from start to finish. Everyone was professional, responsive and truly went the extra mile to make the process smooth and stress-free. If we had to choose again, we would 100% go with them without any hesitation. Highly recommended to anyone looking for a trustworthy and efficient law firm

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Professional service

⭐️⭐️⭐️⭐️⭐️
We’ve just completed the sale of our house with Knight Richardson. Isaac and his team were very professional and efficient throughout the whole process. The staff were extremely helpful, especially when it came to completing any online forms. We really appreciated their support and clear communication, which made the entire experience smooth and stress-free.

Thank you to Isaac and everyone at Knight Richardson for all your hard work and assistance — we wouldn’t hesitate to recommend your services to others.

18 August 2025
Unprompted review
Rated 5 out of 5 stars

Best in the Business

By far the best conveyancing company I have ever dealt with. I’d highly recommend Knight Richardson to anyone. Professional, knowledgeable, efficient. An outstanding service from start to finish. Thank you.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service from start to completion

I've worked with a number of conveyancing companies over the years but none even come close to KnightRichardson. I had the pleasure of dealing with Kirsti and Greg. Kirsti was on top of everything, ahead of the game in all areas. Regular updates, always easy to get hold of, very VERY thorough with her work. They've made a stressful house move a lot easier to bare. I would HIGHLY recommend using Kirsti from Knight Richardson. Faultless.

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Top marks for knight Richardson

Afra Khan,our solicitor,was extremely efficient, kept us up to date, communicated well, always returned our calls ,explained information well and was generally a warm and friendly person to deal with.

15 October 2025
Unprompted review
Rated 5 out of 5 stars

Used more than once and would recommend

I have used Knight Richardson twice now for conveyancing and would highly recommend. I was a bit dubious of using an online solicitor but I have felt very reassured in their hands. Communication excellent, very empathetic, supportive and knowledgeable. I really felt they were working with me for me.
I would like to give a special mention to Kirsti Rook, Afra Khan and Greg Taylor.

26 September 2025
Unprompted review
Rated 5 out of 5 stars

Very professional

Kind, professional firm. Always respond to my queries, phone calls and emails very quickly. Nimaat, Greg and Isaac were great. Definitely will use them again.

3 October 2025
Unprompted review
Rated 5 out of 5 stars

Kirsti at knight Richardson was great

Kirsti at knight Richardson was great. Nothing was too much trouble, they were very easy to get hold of over the phone or by email. Nothing was too much trouble.
I would definitely use them again when needed. Thanks Kirsti.

30 September 2025
Unprompted review
Rated 5 out of 5 stars

The whole process was a positive…

The whole process was a positive experience with Knight Richardson who did the conveyancing for our house sale. The service offered was professional and friendly. Afra always responded promptly to my emails and queries, Afra was efficient, friendly and polite. Now using Afra for the purchase of our new home.

16 September 2025
Unprompted review
Rated 5 out of 5 stars

Super efficient and helpful

Had a really positive experience with Knight Richardson who did the conveyancing for our house sale, and their fee was much less than the solicitors the estate agent recommended. Afra always responded promptly to my emails and queries, and would call to explain things if necessary. She was really efficient, friendly, polite and on the ball. Would definitely use them again.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Having appointed Knight Richardson to deal with the conveyancing on our house sale, and had a brilliant experience, had absolutely no hesitation in instructing for our house purchase as well. Every stage of the process was effectively and efficiently handled; excellent communication - calm, clear and thoughtful explanations given; a smooth and professional service. Joe and Kristian handled our transaction - both an absolute pleasure to work with. Thank you.

18 August 2025
Unprompted review
Rated 5 out of 5 stars

Greatest service

We recently used Knight Richardson for the purchase of our new home, and we couldn’t be happier with the service received. All the members of their team were incredibly professional, responsive, and thorough throughout the process. They kept us updated at every stage, answered all our questions promptly, and made what could have been a stressful process feel smooth and manageable. We truly felt in safe hands. I would highly recommend Knight Richardson to anyone looking for reliable and friendly solicitors. Thank you again for all your help!

28 August 2025
Rated 5 out of 5 stars

Megan and Charlotte

I had Megan and Charlotte, honestly the best service received. Buying a house isn’t easy there’s always an ounce of stress somewhere but these ladies top tier. Even the whole team if I needed something they was there to help. Many thanks guys and thank you for all your help!!

29 August 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic

We couldn’t recommend Knight Richardson enough. A special thank you to Hasan Ali, who made the whole process feel effortless. We were kept informed at every stage with clear, regular communication and it genuinely felt like pretty much everything was just taken care of for us. The entire experience was smooth, straightforward and easy to follow. Thank you Hasan!

28 August 2025
Unprompted review

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