I have taken the ALPH CERTIFICATION at Knight. Knight was very supportive and prompt through out the process and it helped me attain the certification in smoother way.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very friendly and informative staff. The staff, resources and information provided, equipped me to pass the personal licence exam without a problem. All learning is completed in your own time and y... See more
Lynne Clark personal licence exam Test date Thursday 11th May I had severe issues with internet speed, old computer an a computer illiterate brain! Sean and his team went above and beyond the... See more
Company replied
Being able to undertake the SPLH examination from home at a time that suited was great. The process was fairly easy I had a coupl of hiccups but there was plenty support when help was needed.
Company details
Written by the company
About Knight Training Knight Training is one of the UK's leading training centres delivering compliance training courses accredited by the Highfield Awarding Body and the British Institute of Innkeeping Awarding Body (BIIAB). Our courses are designed to help individuals and businesses comply with current legislation and operate safely within regulated industries. Through our commitment to quality training and excellent customer service, we have grown to become one of the largest providers of licensed retail training in the United Kingdom. We are proud to be recognised as an “Outstanding” centre by both BIIAB and Highfield, with consistently high learner pass rates across our qualifications. Alcohol Licensing and Hospitality Training Knight Training specialises in the qualifications required to sell or authorise the sale of alcohol in the UK. We deliver the Level 2 Award for Personal Licence Holders and the Level 6 Scottish Certificate for Personal Licence Holders (SCPLH), both essential qualifications for those working within the licensed hospitality sector. In addition to training, we also act as licensing consultants, assisting businesses across the UK with Premises Licence and Personal Licence applications. Our experienced team works directly with local authorities to ensure applications are handled efficiently and in line with current licensing regulations. Professional Training Courses Alongside licensing qualifications, we deliver a wide range of professional training courses for individuals and organisations. These include qualifications such as the Scottish Personal Licence Holders Refresher (SCPLHR), Award in Beer and Cellar Quality (ABCQ), How to Run a Successful Pub and the Award in Licensed Hospitality Operations (ALHO). Our training portfolio also includes a large selection of e-learning courses as well as workplace safety and professional qualifications including CCTV Operations, First Aid at Work, Emergency First Aid at Work, Paediatric First Aid, Mental Health awareness, and site safety training such as SMSTS, SSSTS and Health & Safety Awareness.
Contact info
127 The Barracks South Road, LA1 4XQ, Lancaster, United Kingdom
- 03309993199
- Info@knighttraining.co.uk
- knighttraining.co.uk
4.9
Excellent
400 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
From start to finish the team at Knight…
From start to finish the team at Knight training made the whole experience seem effortless. I would highly recommend them.
21 August 2023
Reply from Knight Training (UK) Ltd
Hi John,
Glad we got everything sorted for you :)
Many thanks for your kind words - we really appreciate it!
Claire - KT Team
Entertaining and Thorough
Good communication, excellent training day , entertaining and thorough .
24 August 2023
Reply from Knight Training (UK) Ltd
Hi Tony,
Thanks so much for leaving your feedback! Glad you enjoyed the day and that we met your expectations!
Claire - KT Team
Easy to use and quick response
Passed my Assessment first time round, thank you for you help!
23 August 2023
Reply from Knight Training (UK) Ltd
Fantastic! Thanks for your feedback Kieron and well done! :)
Claire - KT Team
Really east step by step instructions
Really east step by step instructions.
Easy to get hold of if there’s a problem
Would recommend them 👍
20 August 2023
Reply from Knight Training (UK) Ltd
We are so happy to hear that the process was nice and easy. Thank you for leaving feedback!
Lucy - Knight Training Team
Highly recommend this company
Lucy in the office has been super helpful and the way the training course was structured was excellent. I have no previous knowledge of this industry and having followed the training course was successful in passing my exam today. Cannot recommend this company highly enough.
15 August 2023
Reply from Knight Training (UK) Ltd
Hi Clare,
Thanks so much for your lovely feedback - I have passed this along to Lucy. She is such a ⭐
Claire - KT Team
It was my first experience to answer…
It was my first experience to answer the exam online.and I finally got pass. It was really great .
3 August 2023
Reply from Knight Training (UK) Ltd
Hi Allwyn,
Thanks for your feedback. Glad we could help!
Claire - KT Team
Straight forward training and easily…
Straight forward training and easily accessible.
Enjoyed the training and so happy to get my qualification.
6 August 2023
Reply from Knight Training (UK) Ltd
Hi Hannah,
Many thanks for your review and your feedback :)
Claire - KT Team
Amazing costumer support
Costumer support and help was amazing. The only problem with the training course, when you are in a module and make a mistake at the end of the module it not show what was the mistake. This is a bit annoying when you try different answers but you dont know what was actually right and whats wrong. Other than this everything else was perfect with the course, with the exam. Thank you
3 August 2023
Reply from Knight Training (UK) Ltd
Hi Botond,
Thank you for sharing your review. It is always really helpful when our customers give us constructive feedback and we will be sharing this with the dev team. We looking forward to working with your further on your application. Thank again! :)
Claire - KT Team
Amazing services and super friendly…
Amazing services and super friendly staff. Helped me with my personal licence application. Thank you!
3 August 2023
Reply from Knight Training (UK) Ltd
Hi Ben,
You are also amazing! You absolutely smashed that! Well done and thank you so much for leaving such a lovely review :)
Claire - KT Team
Reply from Knight Training (UK) Ltd
Thank you! We appreciate your feedback :)
Claire - KT Team
VERY HELPFUL ON THE TELEPHONE
VERY HELPFUL ON THE TELEPHONE - COURSE CONTENTS EASY TO FOLLOW - EXAM PROOCESS VERY CONVENIENT.
31 July 2023
Reply from Knight Training (UK) Ltd
Hey Libby,
Thanks for taking the time to leave us some feedback, we do appreciate it and we are glad you found our services helpful :)
Claire - KT Team
Easy processes and nice people
Really clear and easy instructions, lovely people at the end of the phone line and the whole process was super. Highly recommend and we will use them again in the future.
30 July 2023
Reply from Knight Training (UK) Ltd
Hi Jodi,
Thank you for sharing your feedback. it was an absolute joy to work with you and we are really pleased that you were happy with our service. If there is anything else you need, just shout!
Claire - KT Team
Reply from Knight Training (UK) Ltd
Thank you for your feedback! Good to hear! :)
Claire - KT Team
Very straightforward instructions
Very straightforward instructions. On hand to help. Just a very simple process.
27 July 2023
Reply from Knight Training (UK) Ltd
Hi Dawn,
Thank you for your feedback :) we are really pleased that you had a great experience.
Claire - KT Team
Very efficient and easy to use systems…
Very efficient and easy to use systems and I passed first time!
Many thanks!
25 July 2023
Reply from Knight Training (UK) Ltd
Hi Mike,
Really pleased that you had a great experience! You smashed it :)
Claire - KT Team
Reply from Knight Training (UK) Ltd
Hi Rebecca,
Thank you :) we do try! Hope to speak again soon!
Claire - KT Team
Disliked how the questions did not…
Disliked how the questions did not explain enough how to do them
Abit more interactive would help also
24 July 2023
Reply from Knight Training (UK) Ltd
Hi Brandon,
Sorry to read that you found the course a little inadequate for your requirements. We always feed back to the developers with any comments from our learners to help to make the experience better for future customers. The team are on hand to answer any questions that you may still be left with so if there is any further help that you need, please do call us on 0330 999 3199.
Claire - KT Team
Straight forward, great service
Really easy to use knight training, all the colleagues I interacted with her very helpful and pleasant.
Overall great straight forward experience.
20 July 2023
Reply from Knight Training (UK) Ltd
Hi Colin,
Thanks for taking the time to leave us a review :) Really glad to hear that you had a great experience with us!
Claire - KT Team
Reply from Knight Training (UK) Ltd
Hi Camilla,
Thank you! Great feedback like yours always helps and we are really pleased that you found everything straight forward :)
Great working with you!
Claire - KT Team
Hellen is an actual hero
Hellen is an actual hero.
I had an extremely tight deadline, but Hellen went above and beyond to ensure I was able to sit my exam in time, with all of the resources and information I needed to pass. I'm so beyond grateful for all of her assistance and I hope you know what a terrific asset you have in her. 10/10, would definitely recommend Knight Training.
18 July 2023
Reply from Knight Training (UK) Ltd
Hi Anna,
We have to say, we TOTALLY agree! Thanks so much for leaving such a fab review :)
Claire - KT Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.