I have taken the ALPH CERTIFICATION at Knight. Knight was very supportive and prompt through out the process and it helped me attain the certification in smoother way.
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Very friendly and informative staff. The staff, resources and information provided, equipped me to pass the personal licence exam without a problem. All learning is completed in your own time and y... See more
Lynne Clark personal licence exam Test date Thursday 11th May I had severe issues with internet speed, old computer an a computer illiterate brain! Sean and his team went above and beyond the... See more
Company replied
Being able to undertake the SPLH examination from home at a time that suited was great. The process was fairly easy I had a coupl of hiccups but there was plenty support when help was needed.
Company details
Written by the company
About Knight Training Knight Training is one of the UK's leading training centres delivering compliance training courses accredited by the Highfield Awarding Body and the British Institute of Innkeeping Awarding Body (BIIAB). Our courses are designed to help individuals and businesses comply with current legislation and operate safely within regulated industries. Through our commitment to quality training and excellent customer service, we have grown to become one of the largest providers of licensed retail training in the United Kingdom. We are proud to be recognised as an “Outstanding” centre by both BIIAB and Highfield, with consistently high learner pass rates across our qualifications. Alcohol Licensing and Hospitality Training Knight Training specialises in the qualifications required to sell or authorise the sale of alcohol in the UK. We deliver the Level 2 Award for Personal Licence Holders and the Level 6 Scottish Certificate for Personal Licence Holders (SCPLH), both essential qualifications for those working within the licensed hospitality sector. In addition to training, we also act as licensing consultants, assisting businesses across the UK with Premises Licence and Personal Licence applications. Our experienced team works directly with local authorities to ensure applications are handled efficiently and in line with current licensing regulations. Professional Training Courses Alongside licensing qualifications, we deliver a wide range of professional training courses for individuals and organisations. These include qualifications such as the Scottish Personal Licence Holders Refresher (SCPLHR), Award in Beer and Cellar Quality (ABCQ), How to Run a Successful Pub and the Award in Licensed Hospitality Operations (ALHO). Our training portfolio also includes a large selection of e-learning courses as well as workplace safety and professional qualifications including CCTV Operations, First Aid at Work, Emergency First Aid at Work, Paediatric First Aid, Mental Health awareness, and site safety training such as SMSTS, SSSTS and Health & Safety Awareness.
Contact info
127 The Barracks South Road, LA1 4XQ, Lancaster, United Kingdom
- 03309993199
- Info@knighttraining.co.uk
- knighttraining.co.uk
4.9
Excellent
400 reviews
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terrific service from Claire and Shaun…
terrific service from Claire and Shaun - 3 licenses done online and no problems at all. Will definitely be using them again.
5 June 2023
Reply from Knight Training (UK) Ltd
Hi Jacqueline,
Thanks so much for leaving us a review! Once I had got over the shock of the internet speeds in the north of Scotland, I feel like we all got along famously! :)
Claire - KT Team
Claire has been knowledgeable and…
Claire has been knowledgeable and efficient throughout the process and made the whole experience feel personal. The programme is simple to use and provided me with all the information I needed to pass the relevant exam!
1 June 2023
Reply from Knight Training (UK) Ltd
Hey Rachel,
Thanks so much for taking the time to leave a review. We (and by we, I mean me) really appreciate it :) glad you had a great experience!
Claire - KT Team
Personal licence level 2
Very helpful person the other end of the phone named Claire. The training was very helpful. Setting up for the exam was fairly complicated for my age.
4 June 2023
Reply from Knight Training (UK) Ltd
Hi Meinir,
It was my pleasure to help :) and fantastic result too, well done!
Thank you for taking the time to leave your review.
Claire - KT Team
Great communication and great service
Great communication and a very efficient service, I am really happy I chose Knight Training. Their online course really helped me complete it in my own time too. Would definitely recommend.
4 June 2023
Reply from Knight Training (UK) Ltd
Hi Esther,
Thanks so much for taking the time to leave your kind feedback. We look forward to working with you through your application process too :)
Claire - KT Team
Excellent service from initial…
Excellent service from initial phonecall right through to exam results. I would highly recommend this company and will be using them again.
4 June 2023
Reply from Knight Training (UK) Ltd
Hi Claire,
It has been a pleasure to help you! :) We are really glad you had a great experience and wish you all the best!
Claire - KT Team
Couldn't have asked for a smoother…
Couldn't have asked for a smoother process. Claire Adongo walked us through the whole training with great kindness, efficiency and skill. I would definitely use Knight Training again and would wholeheartedly recommend them to friends and peers in the industry,
31 May 2023
Reply from Knight Training (UK) Ltd
Hi Rachel,
Thanks so much for your kind words! It is great to hear that you have had such a good experience and that you will recommend us! Onwards to the next stage where you will be equally well looked after by the wonderful Lucy!
Claire - KT Team
I had a very personal experience
I had a very personal experience. Claire was nothing but accommodating and friendly and showed great support through out my training and exams. I could not have asked to worth with anyone better.
17 May 2023
Reply from Knight Training (UK) Ltd
Hi Niamh,
Thank you for your feedback, it was fab working with you. You absolutely smashed it! ⭐🌟⭐ well done!
Claire - KT Team
The whole experience was fantastic
The whole experience was fantastic. Claire was able to help me with everything I needed since I’m a little tech illiterate. The whole team were wonderful and made the process smooth and simple for me. Would highly recommend them.
14 May 2023
Reply from Knight Training (UK) Ltd
Hi Lua,
Thanks so much for your feedback, it was lovely to meet you. So glad we could help with your training and exam (and have a giggle whilst we were at it) :)
Claire - KT Team
I’ve had a great experience learning
I’ve had a great experience learning with Knight training. Easy way to learn and study. I absolutely recommend!
11 May 2023
Reply from Knight Training (UK) Ltd
Hi Javier,
Thanks so much for leaving us your feedback, we really appreciate it. So glad you had a great experience with KT!
Claire - KT Team
Great training and customer service
Great training and customer service that are very reliable on helping you with questions you may need answers for leading up to your exams
17 May 2023
Reply from Knight Training (UK) Ltd
Hi Stefan,
We are really glad to hear that you felt supported throughout by our team and thanks for leaving some feedback :) much appreciated!
Claire - KT Team
Very easy and straightforward
Very easy and straightforward, convenient and all emails and phone calls were very efficient.
16 May 2023
Reply from Knight Training (UK) Ltd
Thank you for taking the time to leave us a review. We really appreciate it :)
Claire - KT Team
Fantastic service from all the team at…
Fantastic service from all the team at Knight Training! Special mention to Claire for the always prompt responses to my questions
17 May 2023
Reply from Knight Training (UK) Ltd
Hi Mandy,
Thanks for the mention! :) we are glad you have a great experience with us!
Claire - KT Team
Lynne Clark personal licence exam
Lynne Clark personal licence exam
Test date Thursday 11th May
I had severe issues with internet speed, old computer an a computer illiterate brain!
Sean and his team went above and beyond the call of duty to assist me .
He spent just over 2 hours on 2 occasions to get me online to take the test
I couldn’t fault him at all and really appreciated all his patience and time
Lynne Clark
11 May 2023
Reply from Knight Training (UK) Ltd
Hi Lynne,
We are so glad that we got you through the exam in the end and that you absolutely smashed it! I have passed your thanks on to Shaun :)
The team look forward to working with you on your application process too.
Claire - KT Team
Great communication
Great communication, easy to navigate site, and if you needed help they were very quick and happy to help. THANK YOU
10 May 2023
Reply from Knight Training (UK) Ltd
Hi Carol,
Thanks so much for taking the time to leave your feedback. Glad you had a great experience :)
Claire - KT Team
Efficient Company
Great response on contacting the company and very efficient once order was placed. Would highly recommend.
19 April 2023
Reply from Knight Training (UK) Ltd
Hi Michael,
Glad to hear you've had a great experience so far! Let us know if there is anything further that you need :)
Claire - KT Team
Claire is so lovely and helpful
Claire is so lovely and helpful, is always happy to help with any queries you may have.
30 March 2023
Reply from Knight Training (UK) Ltd
Aww thanks Rachel! Absolute pleasure working with you and hope to see you for a weekend break at Holgates soon! :)
Claire - KT Team
Reply from Knight Training (UK) Ltd
Good morning Srikanth,
I have sent you a detailed email privately following your message over the weekend and this review.
On checking your progress, you have only completed 29% of the course and not yet booked in for your exam.
Please do reply to my email, complete your course and call me to book in for your exam.
Claire - KT Team
*Edit - Thanks Srikanth! I look forward to hearing from you when are ready to book in for your exam!
Claire - KT Team
It was nice training by knight training
13 April 2023
Reply from Knight Training (UK) Ltd
Hi Ravi,
Thanks for the kind words! :)
Claire - KT Team
Easy and straightforward
Easy and straightforward. It would be great if the courses were greared more towards the individuals licensing circumstances.
11 April 2023
Reply from Knight Training (UK) Ltd
Hi there,
Thanks for taking the time to leave us some feedback. These courses are taken from the course content and syllabus which, for Scottish licensing in particular, means covering all aspects of licensing law to ensure that each candidate fully understands their role and responsibilities.
I do appreciate that with face to face training, you get the opportunity to ask questions of your tutor and in this way, tailor the course more to your personal licensing circumstances. If there is anything further that you need clarification on or have any questions you would like to ask, please do feel free to call us on 0330 999 3199 and we will do our very best to help :)
Claire - KT Team
Very professional and helpful
30 March 2023
Reply from Knight Training (UK) Ltd
Hi Chaniya,
So glad we could help :) if you need anything else, just shout!
Claire - KT Team
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