I have only purchased from them once so my experience is based on that. Straightforward order, quick delivery. No complaints.
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See what reviewers are saying
I frequently visit the Brent Cross store and it is always such a warm welcoming. One lady in particular who’s name I believe is Fatimah always goes above and beyond, such lovely customer service. As... See more
Allergic reaction to Truthpaste Original! Please, whoever at Know The Origin is reading, do at least consider no longer stocking this product. I don't know which of the ingredients in this toothpaste... See more
The three Huku Razor 🪒 sets were a bit later than anticipated but still on time and understandable because of high demand They are beautiful but very disappointingly none of the three boxes had th... See more
Company details
Written by the company
Online store for the next generation of ethical brands, looking after tomorrow.
Contact info
Manchester, United Kingdom
- hello@knowtheorigin.com
- knowtheorigin.com
Good value for money
I bought a lady's personal reusable item product from the company.
I found the information details of the item on the website, very helpful and eye catching too. It really helped me to feel confident and comfortable in purchasing the right product for me.
I would definitely buy from '' know the origin '' again if I ever need to get environmentally - friendly products in future.. And I think their prices are very reasonable and good value for money.
Excellent
So good to come across a company with the high standards of Know the Origin. T Shirt made of lovely soft cotton. Great design and recyclable packaging. Thank you.
Beautiful products and really quick…
Beautiful products and really quick delivery. Will definitely buy from here again
Lovely pieces and super fast delivery
Lovely pieces and super fast delivery. I wear them daily.
Great service and mission
My order arrived in really good time, in low-waste and plastic free packaging, everything exactly as described.
Charcoal sweatshirt
Ordered for my son, he is very pleased with the sweatshirt - style and feel. Having checked the measurements and seeing that it could shrink after washing I ordered an XXL even though he's usually a large or XL size. Good decision, nice and roomy a good, comfy fit.
Lovely T-shirts
Lovely T-shirts, really soft and comfortable - plus delivered in completely plastic-free packaging
Great service
Great service - products are great and it was so easy to order and quick to receive. Also, and importantly, it's great to know about the origin of the products bought!
Amazing products and quick delivery
Amazing products and quick delivery. Love that everything on their website is sustainable and their green credentials are all genuine. Will definitely be purchasing from here again!
I think they have an amazing idea of…
I think they have an amazing idea of sustainable shopping and everything, but their customer service is reaaaally slow and basically never answers. They definitely should hire a few more people to handle feedback and CS.
Good luck!
Great efficient service!
Excellent all the way through
Excellent quality, delivery and packaging. Communication was spot on. I will definitely be buying again!
Efficient service
Efficient service, no fuss plastic free packaging, and I love that they use royal mail - easy to redirect parcels to post office near workplace or home for easy collection. This seems more problematic for other delivery companies, in my experience.
Easy and speedy return/ refund
Had to return item as unfortunately it was too small. Returns policy was easy to follow and the money was refunded to my bank within 3 days of posting- thank you!
Eagerly awaiting my size to be back in stock so I can reorder 😀
My first purchases on KTO
My first purchases on KTO - Easy to use site, great range of ethical brands, fast delivery.
I will definitely shop there again.
I really liked the clothes i ordered…
I really liked the clothes i ordered and the service was friendly and efficient.
Its great to see new brands.
Super fast delivery and great service
Super fast delivery and great service. Really lovely variety of products too.
Excellent quality of service
Excellent quality of service. Although initially I received the wrong item, when I notified them, they quickly sent me the correct item. I'm really pleased with my sweater from People Tree. It fits perfectly and was accurately described on the website.
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