Know The Origin Reviews 459

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I have only purchased from them once so my experience is based on that. Straightforward order, quick delivery. No complaints.

Rated 5 out of 5 stars

I frequently visit the Brent Cross store and it is always such a warm welcoming. One lady in particular who’s name I believe is Fatimah always goes above and beyond, such lovely customer service. As... See more

Rated 3 out of 5 stars

Allergic reaction to Truthpaste Original! Please, whoever at Know The Origin is reading, do at least consider no longer stocking this product. I don't know which of the ingredients in this toothpaste... See more

Rated 4 out of 5 stars

The three Huku Razor 🪒 sets were a bit later than anticipated but still on time and understandable because of high demand They are beautiful but very disappointingly none of the three boxes had th... See more

Company details

  1. Online marketplace
  2. Men's clothes shop
  3. Ladies' clothes shop

Written by the company

Online store for the next generation of ethical brands, looking after tomorrow.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

459 reviews

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1-star

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Rated 5 out of 5 stars

It is a fab company!

It is a fab company with both great customer service and products.
I try to buy as “kind” products as possible and avoid - eg China - like the plague. Normally it’s almost impossible to see where a product is from, but you make it easy.

15 April 2021
Rated 5 out of 5 stars

Ethical and sustainable has to be key.

All good. Ordered a gift card for someone’s birthday, they’ve not spent yet so no feedback there as yet but buying experience was easy, flexible (amount) and good and quick. Looks like some good ethical and sustainable clothing which was of utmost importance. Thank you!

11 April 2021
Rated 5 out of 5 stars

Excellent products

Excellent products, arrived quickly and in reused & sustainable packaging! Will defiantly order again couldn’t recommend more highly!

9 April 2021
Rated 5 out of 5 stars

Birthday present

I purchased a sweatshirt as a birthday present. Know the Origin was chosen for the product because of its ethics and environmental considerations. Delivery was prompt with good communication, and the item was appreciated by the recipient.

8 April 2021
Rated 5 out of 5 stars

Definitely recommend.

In the interest of full honesty - my wife won a competition for a voucher, so I did not spend anything on this initial order out of my own pocket. Great chance to try out the products risk free, and for just the price of postage.

I ordered a couple of shirts, and t-shirts, and some smaller items. I thought the prices seemed a tad high (well, had I actually been paying them), but turned out the quality reflected the price.

Postage was swift, both the packing and the actual shipping, and everything was nicely wrapped up in recyclable materials. Even the clips to hold the shirt arms in place were metal rather than plastic. Love that little thought.

5 April 2021
Rated 5 out of 5 stars

Super speedy service

I ordered from KTO and my order arrived within 24 hours! Super fast delivery and well packaged all with recyclable packaging. Would highly recommend!

1 April 2021
Rated 3 out of 5 stars

instead of receiving three items of…

instead of receiving three items of clothing (at over £100) i received 3 bars of chocolate?! when i queried it no one responded to my email until I messaged them on instagram. I was told i would be sent the products immediately but it has been 2 weeks and i still havent received them. I am also not getting a response to any emails, nor have i received a refund. since writing this - i have received all my goods and customer service have been helpful. changing to 3 stars.

29 March 2021

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