I paid for a ko8 suspension training set on the 26th april. They took payment but I never received a confirmation email. After around four emails without getting a reply, I had to reach out to my bank... See more
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My experience was very bad. I order their product and they have never sent it to me. Although I contacted them some weeks after I ordered and asked repeatedly about the shipping time, they have not re... See more
So I seriously had to wait 3 months for a package they sent to find out that it contains 1 black rubber band. I have purchased more than 15 KO8s and 1 is broken and they can’t just send a new c... See more
A horrible experience, not to repeat. Purchases outside the United Kingdom carry exorbitant customs fees, €43 in fees when the ko8 costs €160, other companies assume it, the ko8 sellers don’t. Beside... See more
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Company details
Contact info
Dusit Princess Residence - Dubai Marina - Al Emreef St - Dubai Marina - Dubai - United Arab Emirates, Dubai, U.A.E.
- +971 54 995 6484
- info@ko8.fitness
- ko8.fitness
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Professional and friendly and truly…
Professional and friendly and truly kind instructors and well-maintained environment.

Reply from ko8.fitness
I ordered a full week ago and paid for…
I ordered a full week ago and paid for rush shipping and my order has not even processed or shipped yet. I have emailed the company twice with no response. I was so excited about this product and for the price I paid I am very disappointed in customer service so far. Hopefully I get some answers or it ships soon.

Reply from ko8.fitness
I still have no tracking number no…
I still have no tracking number no contact info and I had to reach out to get certification program and at the moment there is no eta on my order

Reply from ko8.fitness
Very slow delivery. 3 weeks and still waiting.
I purchased my Ko8 3 weeks ago and paid for express shipping and I’m still waiting for it. I did have an email saying they’d look into it last week but nothing since. I’m really disappointed
I never leave reviews
I never leave reviews, but in this situation I feel like I have no choice.
Ordered a KO8 11 days ago, heard nothing since. Tried contacting the company to see if everything is okay with the delivery or shipping. I’ve emailed and heard nothing, I’ve message instagram and heard nothing. I’ve paid for express delivery and 11 days have gone and heard nothing at all.
I would not mind waiting a few weeks if I have received some sort of email from the shipping or courier dealing with the parcel stating there is a delay or if there has been a problem. It’s the fact I’ve received a confirmation email of my purchase when I brought the item and have had nothing since.

Reply from ko8.fitness
It's a shame!
It's a shame! What's wrong with you guys?! It's now almost one year ago since I ordered your functional Training System (14.03.2021!) and haven't gotten neither the item nor my money back!!! I was very patient because of delayed shipping regarding Corona. Later you promised me to send my money back! That never happened! I just highly recommend everybody not to buy anything from them! It's just a great disappointment!
Update:
On February, the 22nd 2022 I really received my money back! I no longer believed in it. But after complaining on all channels I know, it finally worked out! This is so needless, but I am glad that KO8 apparently takes it serious and show their good will to fix those issues even after such a long time. Until now they haven't send me the KO8 Functinal Training System for free as promised, but it is still possible.... I will give you another update.

Reply from ko8.fitness
Discuss service
Hi i make order 26.12.21, today is 14.01.22 and I still wait! I write to customer support and don’t give me any answer… I’m very mad
STOP advertising if you cant't deliver
My experience is very bad. I ordered their product and they have never sent it to me. Although I contacted them some weeks after I ordered and asked repeatedly about the shipping time, they have not reacted at all unless I do this via Facebook. I am glad I have paid through a payment system that can refund me but still Im waiting for a refund.
My experience was very bad
My experience was very bad. I order their product and they have never sent it to me. Although I contacted them some weeks after I ordered and asked repeatedly about the shipping time, they have not reacted at all. I was glad I have paid through a payment system that could refund me but still I waited for a whole month until the process was completed to finally receive my money back.
I love the K08 suspension training…
I love the K08 suspension training system. As a physical therapist, I have discovered MANY creative ways to achieve my functional fitness goals. It’s easy to set up and use with the door anchor instead of having to drill a support hook into my ceiling.
I have not been impressed with the K08 workout app, however. The variety of exercises are minimal, and seem to only really focus on male oriented Hiit/martial arts/single joint strengthening, or female oriented beginner Pilates, with nothing dynamic, interesting, or challenging in between these two ends of the spectrum. The K08 system is amazing because it can be used to build strength in a functional, multi-directional range, thus mimicking real life movement. The app’s workouts seem to miss this...
Best Home Fitness Equipment I’ve Purchased
I love this product. It’s versatility and simplicity opens up such a wide range of exercises across strength, HIIT, conditioning, even yoga and Pilates. The tutorials are excellent as are the workouts available on the accompanying app and there’s even a supportive and fun Facebook group that encourages you and motivates you to try even more new moves. I was highly skeptic when I saw it advertised but any doubts were quickly blown away. I love it as do my PT clients.
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