Koalacloth Reviews 1,645

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,596 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the products, particularly highlighting their excellent quality and effectiveness in cleaning various surfaces, including glass, showers, and cars, often without the need for detergents. People appreciate the ease of use and the streak-free, spotless results achieved with just water. The ordering process is consistently described as easy and straightforward, with many consumers praising the fast and reliable delivery service. However, some people were dissatisfied with the product quality, mentioning issues like poor construction of duster heads or cloths being too thin. A few customers also experienced problems with the delivery service, citing issues with attempted deliveries to incorrect addresses or general dissatisfaction with the delivery company.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the products for working... See more

Quality

Clients share positive opinions on quality, with many praising the products for working very well and being... See more

Order

Reviewers mention positive feedback about order experiences. Many customers found the ordering process easy,... See more

User experience

Consumers generally express satisfaction with the user experience, highlighting the ease of use for both the... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the prompt and fast delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m enjoying using my koala cloths for wiping down the shower, mirrors, tap ware and car. I also use several for mopping. I have several so that I can just mop my large floor area swapping out the clo... See more

Company replied

Rated 5 out of 5 stars

Products were received as promised, but more importantly the Kola Cloth performed exactly as advertised. The Kola Cloth works exceptionally well on glass, especially sliding glass doors. In the past,... See more

Company replied

Rated 5 out of 5 stars

Extraordinary so easy use I never thought I’d enjoy cleaning showers.. glass screens and tiled walls and love seeing sparkling mirrors. Then I actually love cleaning windows now. So quick and easy... See more

Company replied

Rated 5 out of 5 stars

Came inside to realise I had accidentally flooded my laundry and dining room while hosing the windows from the outside (helps to make sure they are shut before hand!) I thought this would be a good t... See more

Company replied


Company details

  1. Homewares Shop

Written by the company

KoalaCloth — Premium XXL Microfibre Cleaning Cloths. KoalaCloth is your brand for premium, high-density microfibre cleaning cloths. Our XXL cloths are designed to clean glass shower screens, bathroom mirrors, windows, sliding doors, stainless steel taps, stone benchtops, glass cooktops and car windscreens — streak-free, lint-free and completely chemical-free. Just add water. No sprays. No scrubbing. No harsh chemicals. Thousands of households use KoalaCloth every day to wipe down their shower after use, polish mirrors and glass to a sparkling finish, remove soap scum and hard water marks, dry cars without streaks and clean kitchen benches, splashbacks and appliances in seconds. Our customers tell us the same thing again and again: they were sceptical before they tried KoalaCloth — and now they keep one in every bathroom, the kitchen, the laundry, and the car. Many buy extras to gift to their daughters, sisters, friends and neighbours. KoalaCloth is loved by busy mums, professional cleaners, Airbnb hosts, retirees with arthritis or sore hands who need cleaning to be easier, and anyone who wants a faster, healthier, more eco-friendly way to keep their home sparkling. One cloth. Just water. Effortless results. Join the KoalaCloth community and discover why it's the last cleaning cloth you'll ever need to buy


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Happy Customer

The team at KoalaCloth have been a pleasure to deal with. Very professional, and quick to respond to all my queries. I'm very happy with the products I've purchased to date. They make cleaning easier than usual, and as a full time worker, I am happy for the help.

1 May 2026
Unprompted review
Koalacloth logo

Reply from Koalacloth

Hi Madeline,

Really nice to hear your experience with the team and that your queries were handled quickly and professionally. We’re glad the products are making everyday cleaning a bit easier, especially with a busy schedule.

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

Koala Cloths are the best

The 1st time I used them was on my car windows. My car windows have never been as clean and streak free as they are now.
I the koala cloth on my glass shower- so easy to use and voila, clean and streak free.
I have cleaned some of my ranchslider glass doors, once again clean and streak free.
I have used many different cleaners and devices over the years, Koala Cloths are the best.
I suffer with joint and muscle pain and the Koala Cloths have been the least painful to manage.
Thank you Koala cloth

2 May 2026
Unprompted review
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Reply from Koalacloth

Hi Shannell,

Really appreciate you sharing this! It’s great to hear the KoalaCloths are delivering those streak-free results across your car, shower and doors and even more importantly that they’re easier on your body while you’re cleaning.

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

Order came quickly which was great The…

Order came quickly which was great The koala cloth live up to what they say.Great for showers and glass,kitchen and dusting.Would buy from this business again.

28 April 2026
Unprompted review
Koalacloth logo

Reply from Koalacloth

Hi Judy,

We're so thrilled to hear your order arrived quickly and that the KoalaCloth is delivering across the bathroom, kitchen and more. We really appreciate your support and look forward to having you back again.

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

Received my Koalacloths this morning…

Received my Koalacloths this morning and could’nt wait to try them out.
It was fantastic to receive some goods that do what they say they will do.

I am so happy with them.

We are off overseas for a holiday this afternoon but when I get back I will order some for our daughters.

Thanks so much. One very impressed customer!

8 May 2026
Unprompted review
Koalacloth logo

Reply from Koalacloth

Hi Wayne,

Great to hear the KoalaCloths lived up to expectations and delivered exactly what you were hoping for. Sounds like a solid first try, especially right before your overseas trip.

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

Totally obsessed!!!

Totally obsessed within minutes of using these cloths! Went on a rampage around the house testing them on everything! By far the best cloth I've ever used... and I've tried a few over the years!!! Cut cleaning time in half and NO CHEMICALS!!! LOVE LOVE LOVE These Koala Cloths.

7 May 2026
Unprompted review
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Reply from Koalacloth

Hi Tammy,

Sounds like you really put the KoalaCloths through their paces straight away, love the energy! It's also great to hear they’ve cut your cleaning time in half and delivered those results without chemicals.

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

Wonderful cloths to use.

Wonderful cloths to use.
Would recommend them.

1 May 2026
Unprompted review
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Reply from Koalacloth

Hi Fiona,

We're really pleased to hear you’re enjoying the KoalaCloths and would recommend them. We really appreciate your support!

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

Excellent product

I could not believe how easy to use and how clear my windows looked, I did them in record time and as I have arthritis that is a bonus.
I recommend these cloths, even my daughters couldn’t believe I managed to get my windows sparkling! I am 73 and usually need help.

8 May 2026
Unprompted review
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Reply from Koalacloth

Hi Christine,

Really lovely to hear the KoalaCloth made cleaning your windows so quick and easy, especially with how much easier it’s been on your hands. It's great to know it’s helped you get that sparkling result with less effort.

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

A product that actually works.2

A product that actually does what the maker states it will do, is a winner for me. A very handy and useful product. I love them so much, obtained some for a friend. You get what you paid for. Thank you.

8 May 2026
Unprompted review
Koalacloth logo

Reply from Koalacloth

Hi Janet,

Sounds like the KoalaCloths have really hit the mark for you, especially being useful enough to share with a friend as well. Great to hear they’ve been a winner for you!

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

I was happy with my purchase

I was happy with my purchase. I bought the small cloths as a test run on your product and would be very happy to make further purchases in the future.
Good quality items that did the job as advertised.
Thankyou
Robyn

9 April 2026
Unprompted review
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Reply from Koalacloth

Hi Robyn,

Ir's good to hear the small cloths have been a solid test run for you and delivered as expected. We’d be glad to have you back when you’re ready for more.

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

Great Purchase

I haven't had the cloths for very long, but have found them to work very well, especially on not leaving any streaks. I am very glad I bought them.

30 April 2026
Unprompted review
Koalacloth logo

Reply from Koalacloth

Hi Lynda,

Great to hear the KoalaCloths are already working well for you, especially with those streak-free results. We're so glad you made the purchase and are happy with them so far.

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

A genuine product!

A genuine product!

These days I’m always suspicious of products with AI easily misleading us.

I’ve used KoalaCloth in the shower and on the car. I was amazed at the streak free and dry finish. The cloth does require good air flow to dry but ensure you wring out the excess water to hasten the drying process.

I bought the product with their amazing offer of ‘buy 3 and get 3 free’. Fantastic value. It is a great gift for anyone you know who would benefit from a quick and easy drying method.

7 May 2026
Unprompted review
Koalacloth logo

Reply from Koalacloth

Hi Vanessa,

Sounds like you’ve really put the KoalaCloth to the test across the shower and car and it’s great to hear the streak-free finish has impressed you. Appreciate the practical tip as well on wringing it out for quicker drying!

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

No response to emails.

I haven’t received the product as yet but have sent four emails to different people regarding my order as it was duplicated and I wanted to cancel one of the bundles before it was sent. It has been radio silence with no one responding to my repeated emails. Where is your customer service?
Upon checking my junk folder I did discover several emails from Koalacloth which unfortunately went unanswered from me as I didn't realise. They have kindly refunded me for the duplicate order and allowed me to keep the extra bundle, which is just amazing. Thank you Koalacloth for being super supportive. Now to try the cloths and get cleaning!

4 May 2026
Unprompted review
Koalacloth logo

Reply from Koalacloth

Hi Susan,

We’re really sorry to hear about the lack of response and that your experience hasn’t been smooth so far. That’s not what we want for our customers, especially when you’re trying to get something sorted urgently.

We’ve reviewed our inbox and can see that we did reply on the same day you first reached out, including offering resolutions to help with your case and address the duplicated order. It's possible our emails may have landed in spam or junk without being noticed.

We understand how frustrating this must be and want to make sure this is resolved for you as quickly as possible. Please keep an eye out in your inbox, including your spam and junk folders. We’ll be reaching out to you with an update on your delivery and a resolution to your case.

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

This cloth is MAGIC….

My son is a very reserved sort of man and doesn’t get over excited about anything.
As he is a single dad with a grown family and he does his own housecleaning I gave him one of the 3 KoalaCloths that I had received for FREE with my purchase - buy 3 get 3 FREE.
I instructed him not to use bathroom sprays etc to only use water.
Imagine my surprise when he rang me and said “Hey Mum, you know that cloth you gave me, where did you get it from.?” “I asked why?” He then continued “Because I need to get some more as I did my ensuite shower glass and mirror with that cloth and I couldn’t believe how clean and shiny they came up so I went and did the main bathroom and then the kitchen, this cloth is is magic.”
You will have guessed by now that as a Mum I paid for the first 3 and my son ended up with the 3 FREE ones.
I’ve never seen him get so excited about cleaning before and now one of his 3 KoalaCloths has been dedicated to his car.
I guess that’s what mothers do.

7 May 2026
Unprompted review
Koalacloth logo

Reply from Koalacloth

Hi there,

What a great story to read. Sounds like the KoalaCloth really impressed even the most reserved cleaner in the family, especially getting him that excited about the results. Love that it’s now even made its way into the car too!

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

Koala cloth

We found the product did what was advertised. I had a query and we received a quick and informative response

1 May 2026
Unprompted review
Koalacloth logo

Reply from Koalacloth

Hi Helena,

Glad to hear the KoalaCloth delivered as advertised and that our team was able to get back to you quickly with the info you needed.

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

Love how easy windows are cleaned streak free

I was looking for an easy way to clean my windows, I didn’t think Koala cloth would as good as the reviews made it out to be.. but I was totally wrong all I can say it did an amazing job on my windows, quick and no streaks.

28 April 2026
Unprompted review
Koalacloth logo

Reply from Koalacloth

Hi Tracey,

Thanks so much for sharing your experience. We’re really glad to hear the KoalaCloth proved you wrong in the best way and left your windows streak-free and sparkling.

Warm regards,
KoalaCloth

Rated 4 out of 5 stars

Koala cloths are exactly as advertised-…

Koala cloths are exactly as advertised- use with water- no detergent needed- and cleans easily!Eco friendly - will buy again if they ever wear out!!

7 May 2026
Unprompted review
Koalacloth logo

Reply from Koalacloth

Hi Sue,

Thanks for the lovely feedback! We’re so glad to hear you’re enjoying how simple and effective the KoalaCloths are to use. Appreciate your support and eco-friendly mindset too!

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

Koala Cloth

Easy to use site for shopping. The cloth works really well on removing the water on the shower glass and leaving it shiny.

4 May 2026
Unprompted review
Koalacloth logo

Reply from Koalacloth

Hi Kristine,

It's so nice to hear you found the site easy to use and that the KoalaCloth is working well on your shower glass. Thanks again for your support!

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

Trustworthy site

Easy to order and no concerns with receiving goods. Excellent product

7 May 2026
Unprompted review
Koalacloth logo

Reply from Koalacloth

Hi Jenny,

Thanks for your feedback! We’re so glad to hear the ordering process was smooth and that you’re happy with the product.

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

I have found the cloths easy to use

I have found the cloths easy to use
and they do what they are suppose to do
I’m just happy they are environmentally friendly and cleaning products can be discontinued

4 May 2026
Unprompted review
Koalacloth logo

Reply from Koalacloth

Hi Wen,

Thanks for sharing this! We’re glad to hear you’re finding the KoalaCloths easy to use and loving the eco-friendly benefits as well.

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

Works as advertised

Works as advertised. Well worth purchasing

2 May 2026
Unprompted review
Koalacloth logo

Reply from Koalacloth

Hi Garth,

It's great to hear the KoalaCloth is working as advertised and that you find it worth the purchase. We truly appreciate your taking the time to share this.

Warm regards,
KoalaCloth

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