The entire experience was smooth and straightforward. From placing the order to receiving the delivery, everything went perfectly. There was no need to get in touch with Koble, which was great. The ta... See more
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Review summary
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Reviews shaping this summary
2 desks with lift system bought, one desk stopped moving up or down with error, I contacted Koble, in less than a week I had replacement parts, no question asked, total transparency. Desk back to norm... See more
Ordered the Elin sit stand desk a few weeks back and I’m really impressed with it. It took a couple of weeks to arrive but it’s a really good quality desk. Assembly was very easy, considering... See more
Packaging arrived in perfect condition, everything protected and neatly organised. The instructions were clear, easy to follow, and even included spare fixings, which took the stress out of assembly.... See more
Company details
- #190 of 404 best companies in Home Furniture Shop
- #2 of 5 best companies in Computer desk store
- #28 of 65 best companies in Office Furniture Shop
Written by the company
Kobledesigns.com is the home of smart furniture. Our UK based team design and manufacturer premium smart furniture. We specialise in home office and gaming furniture and accessories. Owned and opperated by Justwise Group Ltd.
Contact info
Unit 6 The Shires, Shirehill Ind Est, Saffron Walden , CB11 3AP, Essex, United Kingdom
- 01799513466
- cs@kobledesigns.com
- kobledesigns.com
Fast and efficient delivery
Fast and efficient delivery. A really great looking desk and great quality.
8 February 2023
Reply from Koble Designs
Hi Rosaria,
I am pleased to read that you are happy with our service and the quality of your brand new desk.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Reply from Koble Designs
Hi Nigel,
I am happy to read that you are satisfied with your new KOBLE desk and the service you received!
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Fantastic service and a wonderful…
Fantastic service and a wonderful product. Silas 3.0 charcoal desk
23 January 2023
Unprompted review
Reply from Koble Designs
Thank you for your brilliant review! We hope you enjoy your new desk.
Highly recommended
Ordered my Smart desk at lunchtime and it was delivered next day at 8:30am. Excellent customer service, excellent product at a great price. Will definitely recommend and have no hesitation using them again.
28 October 2022
Unprompted review
Reply from Koble Designs
Good Morning Chrissy, thank you very much for your review. We are so glad you are loving your desk. Have a great day!
I ordered a speaker it arrived less…
I ordered a speaker it arrived less than 24 hours later, very impressed
16 September 2022
Reply from Koble Designs
Hello Andrea,
Thank you for your fantastic words. We greatly appreciate your feedback. I hope you enjoy your fantastic product.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Thank you,
Leeanne
Excellent fast and efficient customer…
Excellent fast and efficient customer service - David was most helpful
21 September 2022
Unprompted review
Reply from Koble Designs
Hello Georgia,
Thank you so much for your review. We agree, David is an asset. We are glad you are pleased and hope you enjoy your product.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Thank you,
Leeanne
Koble Customer service is second to…
Koble Customer service is second to none, we had our item lost in transit and I could get nowhere with the Courier. So I contacted Koble directly and they chased it through the process for me. Everything they said they would do, they did and kept me fully informed throughout. In the end they even dispatched a replacement item which arrived very quickly even though It was not their fault the item had gone astray. First class customer service, I would highly recommend.
14 September 2022
Reply from Koble Designs
Good Afternoon Michael,
Thank you so much for your lovely review. I am sorry you had issues with your product being lost in transit but I am so pleased this was sorted for you in a professional and timely manner. We do pride ourselves on our fantastic customer service. We hope you enjoy your product.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Thank you,
Leeanne
Excellent service..
Excellent service... Absolutely love my desk! Definitely would order from this company again. Product arrived next day as promised.
25 August 2022
Reply from Koble Designs
Good Afternoon,
Thank you very much for your glowing review. We are so pleased you love your desk. We very much look forward to receiving your next order and providing you with more excellent service.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Kind regards,
Leeanne
Excellent product & customer service
Excellent product, and excellent follow up customer service.
1 September 2022
Unprompted review
Reply from Koble Designs
Hello,
Thank you very much for your review.
I hope you enjoy your product.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Thanks,
Leeanne
Damaged goods, sorted quickly.
The desk I ordered arrived damaged, due to the way it was packed. A prompt replacement was arranged, but unfortunately that too was damaged in exactly the same place, caused by the way it was packaged. Thankfully their customer service was excellent, and they quickly sent out a replacement desk top which arrived intact. I’m very happy with the desk now that I have it, their customer service was quick, friendly and efficient, it’s just a shame that I received two broken items in the first place.
16 August 2022
Reply from Koble Designs
Hi Graeme,
I am pleased to read you are enjoying your new Bea desk and I am glad we were able to resolve those issues for you. In terms of the damage, we would rarely get two desktops damaged in transit in that way but we acknowledge that this was unacceptable. We were more than happy to get you that replacement desktop as quickly as possible after the previous desks were damaged in transit.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Sove Smart Bed
I purchased the Sove smart bed in the sale for £499. Whilst the measurements are contained within the description you never quite know the overall height until you’ve decided upon a mattress so the bed is a little higher than I expected. The under bed lighting is fabulous as my son can see where he’s going when he gets out of bed to go to the bathroom at night. The sound from the speakers is also amazing. We are a few weeks down the road and the bed is now being sold in outlet stores for £249 at furniture discount uk so I wish I’d have not been so hasty with my purchase as £250 makes the world of difference given the looming utility price hikes
13 August 2022
Reply from Koble Designs
Hi Angela,
I am glad you are enjoying your new Sove bed and are taking advantage of its smart features.
In terms of Furniture Discount, the units sold on that website are clearance, ex-display, repaired or returned models, come with no warranty, guarantee, or tech support, and cannot be replaced or returned, which is why there is a cost difference. This is outlined in that website's FAQ section. It is also worth noting that KOBLE offers free delivery, whereas with delivery the bed you ordered actually costs £339 from Furniture Discount.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Ava Portable Speaker
The follow up to my order, which unfortunately was sold out, was in person who was very helpful and polite. She offered me an acceptable alternative. So I have to give it five stars – to her!!!!
24 July 2022
Reply from Koble Designs
Hi Edward,
I am glad we were able to assist you with that and that you were happy with our customer services.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Sales team helpful but product design could be better
Sales were very helpful with queries on the different desks and they price matched which was great.
The product is good quality however they didn’t explain that a mouse will not work on the glass surface. This should noted on the product description and it isn’t. Customer services suggested I buy a mouse mat or an expensive mouse that would work, which takes away from the whole point of a slick streamlined desk and get in the way of the controls and wireless charger. A bit of a design flaw really. Should Koble not provide a mouse mat or compatible mouse knowing most won’t work on the desk?
I like the desk but would suggest a few improvements.
15 July 2022
Reply from Koble Designs
Hi Ritah,
Optical mice don't usually function correctly on glass surfaces: The problem with glass is that the light passes through and doesn't reflect back to the mouse, so the mouse can't detect movement. Modern optical mice work on most opaque diffusely reflective surfaces like paper, but most of them do not work properly on specularly reflective surfaces like polished stone or transparent surfaces like glass.
We do not supply computer equipment, or mouse mats but recommend clients research into the type of desks will work best for them prior to purchase. We would recomment you take a look at this top7 all-surface mice for a potentail solution - https://technoqia.com/best-mouse-that-works-on-any-surface/
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
This was a gift but it looked great…
This was a gift but it looked great when he opened it and he loved the phone charger. 👍
23 June 2022
Reply from Koble Designs
Hi Annie,
Many thanks for the positive feedback on your new Koble light!
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Good just a few tweaks needed
Product is good only disappointment is a mouse doesn’t work effectively on the surface which for a desk is an issue. Purchased a pad and all good now, but when purchasing a desk you would expect one of its primary purposes is for a mouse to work…
Would be good if Koble done accessories such as pads which fit around the smart buttons on the desk itself
Other than that I am pleased - delivery also really good although the delivery firm is a completely different email so mine went into junk and nearly missed the deadline for a reply
23 June 2022
Reply from Koble Designs
Hi Alan,
Many thanks for the feedback on your desk, and the issues you had experienced with a mouse on the surface. I will let our design team know, if you could drop me a line and let me know which mouse you had an issue with using that would be really helpful.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Want a modern lamp...just buy it!
Great item..very modern and innovative. Just wish it has a list with it of which phones it will charge..
23 June 2022
Reply from Koble Designs
Hi Ann,
Many thanks for the positive feedback on your Arc lamp. You can find a full list of compatibility for phones here: https://kobledesigns.com/wp-content/uploads/2021/06/Wireless-charging-compatibility-guide-2.pdf
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Smart Desk with smart customer service …
After placing a initial enquiry about the difference in smart desk models I've since placed a order to which I am waiting to arrive.
Customer service was detailed and helped me make the decision, I think if it was not I would have waited but the discount helped 🙂
6 June 2022
Unprompted review
Reply from Koble Designs
Hi R Broxton,
I am glad we were able to help you make a decision on our desk and that you were about to take advantage of one of our discounts.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Arrived quickly and well packaged.
22 May 2022
Reply from Koble Designs
Hi Nichola,
I am pleased to read you are happy with our service.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Excellent service
18 May 2022
Reply from Koble Designs
Hi Kamila,
I am pleased that you had a positive experience with our service.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Amazing I love it
Amazing. I love this desk! It’s a great size, and sturdy. The charging ports and wireless charging mean I don’t need as many wires or plugs as well. The mechanism is smooth and quiet. Delivery was super easy and timely!
11 May 2022
Reply from Koble Designs
Hi Felicity,
Many thanks for the positive feedback on your new KOBLE smart-desk!
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
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