Always a pleasure to shop at this beautiful skincare store. The ladies are incredibly kind, welcoming, and truly knowledgeable about every product they carry. Everything is beautifully presented and t... See more
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See what reviewers are saying
This is my go to place for make up and skin care. Every visit feels right and positive. The two lovely ladies are always welcoming, knowledgeable and I never feel pressure into buying something I don'... See more
Company replied
Tina’s Koko Shiseido in Torrance, California is one of a kind. The place is tastefully decorated and their staff is polite and helpful. I often buy Shiseido items through mail order from her since I... See more
Company replied
This is my second time placing an order by phone and each time has been a smooth transaction. Tina at the Diamond Bar store assisted me with my order both times. My Shesido products arrived in two d... See more
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Company details
Written by the company
Established in 2003, KoKo Shiseido Beauté is an authorized retailer specializing in Shiseido and Clé de Peau Beauté skincare and makeup products. Renowned for exceptional customer service with 5-star reviews, their friendly and informative expert consultations, and customer-first happy shopping experience guide customers to achieve their desired beauty goals. Registered customers receive 5% cash credit for every purchase, in addition to free samples with every order, making KoKo Shiseido Beauté a trusted and preferred destination for Shiseido brands. It offers both convenient online and in-store shopping, with free shipping within the continental U.S. from its retail store in Torrance, California. First-time customers receive a 15% discount on their first purchase.
Contact info
2396 Crenshaw Boulevard Ste F, 90501, Torrance, United States
- (310) 343-3393
- koko@kokobeaute.com
- kokobeaute.com
4.9
Excellent
234 reviews
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Great product.
Tina was very friendly, Very knowledgeable on products. Have gone to other shiseido in the mall, no customer service there. This will always be my go to store. Thank you Tina.
18 August 2024
Reply from KoKo Shiseido Beauté
Thank you for your feedback, Liz. 😊 I am delighted you were satisfied with your shopping experience at KoKo. I hope to see you again soon! 🌹🍒🌺
Reply from KoKo Shiseido Beauté
Hi, Jennie. Thank you for sharing how you feel. 😀 You've been our loyal customer for over a decade, making you a very special VIP to us! 🙏 Bon voyage to Italy, hope you have a great time there. ☘️🌹🍒
Dependable Koko Shisedo
Since I have physical limitations I can call in for my Shisedo orders. I am so happy that I can order my products by phone. I get prompt deliver via mail system.
1 August 2024
Reply from KoKo Shiseido Beauté
Thank you for your feedback, Joy 🙏 You can call us anytime for your order and ask any questions you may have just as you are in the store... even just to say hi and chat 🍒 We greatly appreciate your being a loyal KoKo customer for over a decade! 🌺🍹🍊
My Favorite Shiseido Store
Connie is always a pleasure to meet and helpful in deciding what products to buy. I've been a customer for over 5 years. Love this shop!
27 July 2024
Reply from KoKo Shiseido Beauté
Thank you for your feedback, Lydia❤️ It has always been my pleasure. I look forward to seeing you again soon! 😊 - Conni
The sales lady was knowledgeable.
The sales lady was knowledgeable.
She was kind, patient and attentive to
My needs and questions. I am enjoying the products that I bought and I intend to return to the store soon to buy more
Items
7 July 2024
Reply from KoKo Shiseido Beauté
Thank you, Christine, for your feedback. 😊 We are delighted to hear your shopping experience at KoKo was informative and enjoyable. We look forward to serving you again soon. ☘️🌹🍒
Reply from KoKo Shiseido Beauté
Thank you for your feedback, Anna 🙏 Any order placed before 1:00 pm gets shipped out on the same day. 😊
Reply from KoKo Shiseido Beauté
Thank you, Peggy, for your feedback! 😊 We are delighted to hear your shopping experience at KoKo was informative and pleasant. ☘️🌹🍒
Very good customer service
Very good customer service, I am happy for the customer service knowledgeable, there is a lot of Sheseido, but I will only buy with KoKo Sheseido
4 June 2024
Reply from KoKo Shiseido Beauté
Thank you, Frances, 😊, for your positive feedback! We love to see our customers happy. As you mentioned, customers have many options when it comes to shopping for Shiseido products. We appreciate your trust in us to deliver the best value, expertise, and level of service you expect any day! 🌹🍒🌺
Nice product
25 January 2024
Unprompted review
Reply from KoKo Shiseido Beauté
Thank you for your feedback! 😊
The reward program is great
The reward program is great, quick delivery and customer service. Best seller session provides good suggestions.
28 May 2024
Reply from KoKo Shiseido Beauté
Thank you for your kind words, Connie! 🙏 We are a small boutique shop striving to offer exceptional shopping experiences to customers who have trusted us for the last two decades. If there’s anything more, we can do to enhance your experience, please don’t hesitate to tell us. Your feedback is invaluable to us. 💎🌹🌼
Great service
Great service. The package came on time and it had extra samples as promised.
26 May 2024
Reply from KoKo Shiseido Beauté
Thank you for sharing your positive experience with KoKo, Elaine 🙏 We are grateful for having you as our customer for the past two decades! - Tina 💎🌹🍒
I am treated like valuable customer
I am treated like valuable customer. Smiling face, cheerful voice, a pleasant experience.
20 May 2024
Reply from KoKo Shiseido Beauté
Thank you, Patty, for your kind words.🙏 We love to chat and be friends with customers.😊 We are delighted that we could make your visit pleasant, and look forward to serving you again soon! 🌺🍹🍊
Great customer service👍
30 April 2024
Reply from KoKo Shiseido Beauté
Thank you, Sabrina, for your feedback 🙏 Great customer service is our #1 priority💎, and we truly appreciate hearing from you about how we’re doing. 😊
Reply from KoKo Shiseido Beauté
Thank you for your feedback, Eileen 🙏 As we continue to improve, we appreciate your support and trust in us for the last 20 years! 🌸🌼🌹
Importance of Maintaining your Skin
The Shiseido products has help me maintain a healthy appearance to my aging skin. The recommendations of products and dabbing on my hand to feel how my skin reacts.
27 April 2024
Reply from KoKo Shiseido Beauté
Thank you, Pat, for your feedback! 🙏 We are happy to hear that you are satisfied with our recommendations. 😊
The service is so customer oriented and…
The service is so customer oriented and very pleasant to visit the store. Makes feel very comfortable and brings happy virus. :)
26 April 2024
Reply from KoKo Shiseido Beauté
Thank you, Lana, for sharing your positive experience! 😊 It’s wonderful to hear that our service is customer-oriented and that you feel comfortable visiting our store. We appreciate your feedback and hope to continue spreading the “happy virus” to all our customers! 🌟🛒
I have great experience all item is…
I have great experience all item is great
27 April 2024
Unprompted review
Reply from KoKo Shiseido Beauté
Thank you for your feedback! 🙏
Reply from KoKo Shiseido Beauté
Thank you for your feedback 🙏
I always love going to my neighborhood…
I always love going to my neighborhood Shiseido.
Always treated like family and shown much patience and care.
5 April 2024
Reply from KoKo Shiseido Beauté
Thank you, Rosemary, for your feedback. 🙏 We treat all our customers as we do friends and family. Sometimes, maybe even better. 😊 Please feel free to let me know anytime what we can do to get your 5-star review next time.
Great experience
Attention to my needs and fulfilled my requests with knowledge and product
3 April 2024
Reply from KoKo Shiseido Beauté
Thank you, Laura, for your feedback. 🙏 If there is anything to make your shopping experience better, please let us know. We are all ears! 😊
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