Always a pleasure to shop at this beautiful skincare store. The ladies are incredibly kind, welcoming, and truly knowledgeable about every product they carry. Everything is beautifully presented and t... See more
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This is my go to place for make up and skin care. Every visit feels right and positive. The two lovely ladies are always welcoming, knowledgeable and I never feel pressure into buying something I don'... See more
Company replied
Tina’s Koko Shiseido in Torrance, California is one of a kind. The place is tastefully decorated and their staff is polite and helpful. I often buy Shiseido items through mail order from her since I... See more
Company replied
This is my second time placing an order by phone and each time has been a smooth transaction. Tina at the Diamond Bar store assisted me with my order both times. My Shesido products arrived in two d... See more
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Company details
Written by the company
Established in 2003, KoKo Shiseido Beauté is an authorized retailer specializing in Shiseido and Clé de Peau Beauté skincare and makeup products. Renowned for exceptional customer service with 5-star reviews, their friendly and informative expert consultations, and customer-first happy shopping experience guide customers to achieve their desired beauty goals. Registered customers receive 5% cash credit for every purchase, in addition to free samples with every order, making KoKo Shiseido Beauté a trusted and preferred destination for Shiseido brands. It offers both convenient online and in-store shopping, with free shipping within the continental U.S. from its retail store in Torrance, California. First-time customers receive a 15% discount on their first purchase.
Contact info
2396 Crenshaw Boulevard Ste F, 90501, Torrance, United States
- (310) 343-3393
- koko@kokobeaute.com
- kokobeaute.com
4.9
Excellent
234 reviews
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customer service girl is very…
customer service girl is very professional and patient. Order shipping is very fast.
29 March 2024
Reply from KoKo Shiseido Beauté
Thank you for your feedback, Lisa 🙏 We are committed to providing exceptional service and it's rewarding to know we have met your expectations.
Reply from KoKo Shiseido Beauté
Thank you, Claudia, for your kind words! 🙏 You are awesome too! and I appreciate your loyalty as a customer for nearly six years. 😊🌟
Excellent service from Tina
Excellent service from Tina! Received merchandise fast.
Thank you!
18 March 2024
Reply from KoKo Shiseido Beauté
Thank you for your feedback, Emelita 🙏 Fast reply & fast delivery are just a part of our commitment to keep our customers happy. 😊
They always take great care of me every…
They always take great care of me every time I drop by. I love this store.
15 March 2024
Reply from KoKo Shiseido Beauté
Thank you, Mayumi for your feedback. 🙏 It has always been our great pleasure and we are grateful to have you as our loyal customer since 2010!!! ❤️
Reply from KoKo Shiseido Beauté
Thank you, Ms. Kim, for your review! 🙏 With every order we send out, we do 10-point checks to make sure customers will be absolutely satisfied. 😊
The items were meticulously packaged.
The items were meticulously packaged.
And, I am very impressed with fast shipping.
7 March 2024
Reply from KoKo Shiseido Beauté
Thank you, Suki for your review.🙏 That is our way of showing how much we appreciate your order, big or small.😊
Reply from KoKo Shiseido Beauté
Thank you, Theresa, for your review! 🙏 We are fast because "the buck stops here" at KoKo. 😊
The product itself is great
The product itself is great. Tina is great and diligent in reminding me of the promotion/gifts. She also always provide excellent customer services
5 March 2024
Reply from KoKo Shiseido Beauté
Thank you, Alma, for your review! I am even more grateful for your being a KoKo loyal customer going on 10th year this year!!! 🙏
Overall very good,I got what I want
6 March 2024
Reply from KoKo Shiseido Beauté
Thank you, Lyn, for your review! I hope you'll look your best on your son's wedding day. 😊
Great service
Great service. Best treatment from Tina.
Easy to shop via phone and fun.
Product is best and fresh.
4 March 2024
Reply from KoKo Shiseido Beauté
Thank you, Nancy, for your review! 🙏 You deserve the best, and I will constantly strive to upgrade our services to do even better.
Amazing products and helpful…
Amazing products and helpful salespersons
15 February 2024
Unprompted review
Reply from KoKo Shiseido Beauté
Thank you for your review!
I love this place!
This is my go to place for make up and skin care. Every visit feels right and positive. The two lovely ladies are always welcoming, knowledgeable and I never feel pressure into buying something I don't need. They are accurate with helping me select my best color match and they've also taught me the correct order to apply my skin care routine. Those are some of the many reasons why I am now a loyal customer to them for many years. I'm beyond happy and grateful for both of them.
3 March 2024
Reply from KoKo Shiseido Beauté
Wow, Fernanda, we thank you so much for taking the time to write such a beautiful review🙏. On this gloomy rainy day, you brightened our day❤️. We will always try to make your visits to us the best beauty shopping experience. 😊
Sheiseido Products and customer care
The expertise, care and knowledge from Tina is of a very high level. I will continue to shop here for that very reason.
25 February 2024
Reply from KoKo Shiseido Beauté
I am delighted, Jason, and thank you so much for your review! ❤️ It's always been my pleasure to chat with you.
My order was processed right away and…
My order was processed right away and arrived quickly.
25 February 2024
Reply from KoKo Shiseido Beauté
Thank you for your review! Cheryll🙏
Local online retailer was awesome and…
Local online retailer was awesome and we even got free shipping and some samples.
16 February 2024
Reply from KoKo Shiseido Beauté
Thank you, John for your review! 😊 We strive to achieve excellence one customer and one order at a time.
Great service and products
Tina at the store recommended products for exactly what I was looking for. She is experienced and knowledgeable, and she even educated me the skin care routine for the products. I had a great time at the store!
27 January 2024
Reply from KoKo Shiseido Beauté
Thank you for your review, Yuriko😀 It is always my pleasure to chat with customers. Please do not hesitate to contact me anytime to chat via online, by phone, or visit me instore 🙏 - Tina
Reply from KoKo Shiseido Beauté
Thank you for your review, Anli 🙏 Let us know anytime if you have any questions for the fastest reply as well😊
They are very professional and honest…
They are very professional and honest persons and very caring and attentive to your needs.
16 January 2024
Reply from KoKo Shiseido Beauté
You wrote all our mottos in one sentence! ❤ Thank you, Delia, for your kind review! It means a lot coming from a friend and customer for the last 20 years!!!
Great service
14 January 2024
Reply from KoKo Shiseido Beauté
Thank you for your review, Eden. We really appreciate it. 🙏
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