Always a pleasure to shop at this beautiful skincare store. The ladies are incredibly kind, welcoming, and truly knowledgeable about every product they carry. Everything is beautifully presented and t... See more
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See what reviewers are saying
This is my go to place for make up and skin care. Every visit feels right and positive. The two lovely ladies are always welcoming, knowledgeable and I never feel pressure into buying something I don'... See more
Company replied
Tina’s Koko Shiseido in Torrance, California is one of a kind. The place is tastefully decorated and their staff is polite and helpful. I often buy Shiseido items through mail order from her since I... See more
Company replied
This is my second time placing an order by phone and each time has been a smooth transaction. Tina at the Diamond Bar store assisted me with my order both times. My Shesido products arrived in two d... See more
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Company details
Written by the company
Established in 2003, KoKo Shiseido Beauté is an authorized retailer specializing in Shiseido and Clé de Peau Beauté skincare and makeup products. Renowned for exceptional customer service with 5-star reviews, their friendly and informative expert consultations, and customer-first happy shopping experience guide customers to achieve their desired beauty goals. Registered customers receive 5% cash credit for every purchase, in addition to free samples with every order, making KoKo Shiseido Beauté a trusted and preferred destination for Shiseido brands. It offers both convenient online and in-store shopping, with free shipping within the continental U.S. from its retail store in Torrance, California. First-time customers receive a 15% discount on their first purchase.
Contact info
2396 Crenshaw Boulevard Ste F, 90501, Torrance, United States
- (310) 343-3393
- koko@kokobeaute.com
- kokobeaute.com
4.9
Excellent
234 reviews
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I purchased Shiseido future solution LX…
I purchased Shiseido future solution LX serum and Cle de peau cushion foundation and a few other products. I am so happy with the products and professional , kind, supportive service I received, not to mention all the samples too.
I will definitely return to complete my set of Shiseido future solution LX and try a few other lines.
I can see the difference it makes in my skin!
15 January 2024
Reply from KoKo Shiseido Beauté
It is most delightful to hear from our friends and customers that they are enjoying the maximum results using the best products through our recommendation and services. Thank you! Peggy for your review. It is always our pleasure to serve you❤️
Tina is very knowledgeable and fun to…
Tina is very knowledgeable and fun to talk to. Most of all, she gives tons of samples which I actually have used then went back to buy the full size products.
15 January 2024
Reply from KoKo Shiseido Beauté
Thank you, Gloria, for your kind review! Oftentimes, the samples are in limited supply, but we try our best to make them available to those who can benefit the most from the trial introduction.
Excellent customer service
Excellent customer service! Tina, was very helpful and friendly.
29 December 2023
Reply from KoKo Shiseido Beauté
Thank you Kristen, for your review❤️ Please remember, it is my pleasure to assist you and I am easy to contact wherever you are in the U.S.🙏 Happy New Year!
Exemplary service
Exemplary service. Friendly sales people who are knowledgeable of their products. They make helpful recommendations as to product selections.
25 November 2023
Reply from KoKo Shiseido Beauté
Thank you, Lucy, for your 5-star review! 😀More than anything, we thank you for being KoKo's loyal customer for 12 years!!! ❤️
Best Shiseido store!
I have been purchasing Shiseido products from KoKo Shiseido Beauté in Torrance for many years and never even once had a bad experience, always the best and friendly customer service, and very knowledgeable about Shiseido products!
24 November 2023
Reply from KoKo Shiseido Beauté
Wow, Sachiko san, no one can write a better review.❤️ Thank you so much!!!😀 I think we always have room to improve, so please do not hesitate if you have any suggestion at all for us to do better! So grateful for your shopping at KoKo (going on 10th year next year!!!)😀
Appreciated the fast shipping!
22 November 2023
Reply from KoKo Shiseido Beauté
Thank you, Melody, for your review!
Excellent & friendliest customer…
Excellent & friendliest customer service! She was most accommodating and very warm & friendly! Makes me want to go back there everytime & recommend her to friends!
6 November 2023
Reply from KoKo Shiseido Beauté
Thank you Felina for your amazing review,❤️ You've made my day!!!😀 You can be sure there is a lot more of that for you and your friends!
Reply from KoKo Shiseido Beauté
We thank you, Angel, for shopping at KoKo❤️ - Tina
I found exactly what I was looking for…
I found exactly what I was looking for at the price I was looking for. Shipping was fast! Will be ordering from the company again! Mahalo!🌺🌺🌺🌺
29 August 2023
Reply from KoKo Shiseido Beauté
Thank you, Cynthia for your review! First time ever, we shipped to Aloha state! ❤️
Reply from KoKo Shiseido Beauté
Thank you, Miki for your review! Hope to serve you again soon🙏
Professional and friendly
Professional and friendly. Representative was very responsive to my needs:
1. Returned my call immediately
2. Listened Attentive to my concerns
3. Answered my questions
4. Provided information regarding products that met my needs.
14 July 2023
Reply from KoKo Shiseido Beauté
Thank you Gail for your kind review (and wow most detailed! 😀) We strive to serve each and every customer with the utmost care that you deserve!
Reply from KoKo Shiseido Beauté
Thank you for your review. Let me know anytime what we can do better for your 5 star review. :) - Tina
Thank You for your fabulous delivery…
Thank You for your fabulous delivery service and my favorite Shiseido Cosmetics! Also thank you for my precious gift!!
3 May 2023
Reply from KoKo Shiseido Beauté
We are all about providing the top notch service and the best value to our customers in everything we do with Shiseido🙏 Thank you, Esther, for your support since 2009 (that's 14 years)!!! ❤️
Reply from KoKo Shiseido Beauté
Thank you Stephanie for your review, and we greatly appreciate your loyalty with us, going on 10th year!!! ❤
Connie is such a kind hearted…
Connie is such a kind hearted Individual. My mother and I went there for the first time, and she was so informative and very sweet . She made our experience a memorable one. We will be going here from now on due to Connie being in such great spirits !
7 April 2023
Reply from KoKo Shiseido Beauté
Thank you, Alysia ❤ for your review on your first visit. Your kindness to your mom is certainly contagious😀 Be assured your mom will be well taken care of even when you are not here 🙏 - Conni
previous samples help me determine what…
previous samples help me determine what I want. delivery was fast as I had run out of moisturizer
7 March 2023
Reply from KoKo Shiseido Beauté
I am thrilled those samples helped you find the best match for your need. Thank you so much for your feedback. 👍
omg all good
omg, all great!! love my order but the foundation differs from those that i ordered, slightly but differs, or maybe it is because of the photos on the website???
24 October 2022
Unprompted review
This is the best thing that has…
This is the best thing that has happened to my skin. I do not regret that I ordered from you for the first time and I liked everything!
6 October 2022
Unprompted review
The lifting and firming sets are…
The lifting and firming sets are awesome! Pretty nice staff and fast shipping too.
7 September 2022
Unprompted review
Reply from KoKo Shiseido Beauté
Thank you for your review🙏
friendly and thoughtful
She chooses very useful gifts based on what we discussed. Thank you
12 September 2022
Reply from KoKo Shiseido Beauté
Thank you, Tomiye, for your review! 🙏 I am so happy to hear your feedback, as I strive for every customer to enjoy the maximum benefit from their purchases at KoKo.
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