Bought the item as a Birthday gift. Easy to purchase and have delivered directly to my daughter's friend. Product as described, packed well and received exactly as promised. Also had a lollipop encl... See more
Company replied
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See what reviewers are saying
I ordered an item from this company, at first I was unsure because I'd never heard about them, but I will definitely be recommending and using them again! Order arrived much quicker than expected, wit... See more
Company replied
Never heard of KOOLAZ before, but definitely do not regret buying from them! Stumbled across them looking for a loungefly bag. Fast delivery, well packed. And free lollipop 😅 No complaints fr... See more
Company replied
Ordered a rare Neca TMNT Donatello 1/4 scale figure recently. Was a great price, fast delivery and very well packaged in a big strong box with lots of air bubbles. Very happy with the item and se... See more
Company details
Written by the company
Koolaz Ltd carries a massive selection of licensed action figures, toys, collectibles,and more from top companies. Shop with us today!
Contact info
Chestnut Close, NG18 4UW, Nottingham, United Kingdom
- Info@koolaz.co.uk
- koolaz.co.uk
Great all round experience
Great all round experience. Fast dispatch, adequate packaging, top quality product
30 August 2022
Reply from KOOLAZ
Makeda, thank you for your review, we really appreciate it 👍
Reply from KOOLAZ
Thanks Angela, we really appreciate customer feedback 🤩
From start to finish all went well…
From start to finish all went well items arrived before the date stated what was even better and items were packed very well as a collector of funko sodas and pops boxes and cans must be in mint condition and these were will definitely use again in the future 😊
24 August 2022
Reply from KOOLAZ
Thank you Damian, secure packaging of collectable items is one of our top priorities, along with customer service! We really appreciate your feedback and we look forward to you coming back soon 💛🤩
Still waiting to receive my purchase
14 July 2022
Reply from KOOLAZ
Hi Kylie, We sincerely apologies for the delay in dispatching your order and any inconvenience caused. Due to unforeseen circumstances orders are currently taking a little bit more time to get out, but we are doing the best we can under the circumstances.
Your order has been dispatched and should be with you shortly.
Kind regards
Koolaz Team
Great service from Koolaz
Great service from Koolaz. Quickly received after ordering. Great communication. Would definitely order from them again.
14 July 2022
Reply from KOOLAZ
Thank you for the great feedback, this means a lot to us
Kind regards
Koolaz Team :)
Quick and fast drop
13 June 2022
Reply from KOOLAZ
Thank you Karl for taking the time to leave a 5 star review :)
Reply from KOOLAZ
Thank you for your feedback and 5 star rating :)
Perfect
Item came well packaged and in good time. I was able to track the parcel. The product is excellent.
29 May 2022
The item was a great price with free…
The item was a great price with free delivery & it was received quickly. Would happily order through them again
17 May 2022
Reply from KOOLAZ
Thank you Samantha for the great review! We cant wait to have you back at koolaz.co.uk :)
Defo shop again quick delivery
17 May 2022
Reply from KOOLAZ
Thank you Anne, we appreciate you taking the time to give us a 5 star review. We look forward to you visiting koolaz.co.uk again :)
Excellent service
Excellent service. Item arrived on time and was as expected. Purchase was actually for my 8 year old (she saved up for it) and she was delighted with the extra treat inside the box.
15 May 2022
Reply from KOOLAZ
Thank you so much Lynsey for the positive rating. We're happy that you're happy :)
So happy with my purchases,,loving the…
So happy with my purchases,,loving the free lollipops lol,,
12 May 2022
Reply from KOOLAZ
Thanks Lisa for your 5 star review and glad you love the lollipops. We look forward to your next visit to Koolaz.co.uk :)
Brilliant
Fast delivery came very well packaged easy quick will definitely order from them again
18 March 2022
Quick simple order no problems.
16 March 2022
Never even got it delivered!!
3 March 2022
Reply from KOOLAZ
Good afternoon Martina
We are sorry to hear that you haven’t yet received your order.
We have looked in to this and can confirm that your parcel is with Royal Mail, *** City DO. They tried to deliver you parcel on 01/03/22 but unfortunately said the address was inaccessible.
They will however try to deliver your parcel again.
We pride ourselves on customer satisfaction and should there be any issues we encourage customers to contact us first before leaving negative feedback on Trustpilot.
We hope this clarifies things but should you have any further queries please don’t hesitate to get in touch info@koolaz.co.uk and we will be happy to help.
Koolaz Team
Really quick delivery and packed with…
Really quick delivery and packed with care, loungefly bag is perfect, highly recommend this company
27 February 2022
Brilliant service
Absolutely amazing service took about 4days to arrive after ordering and cheaper than any other website I looked at. Thank you koolaz!! Ps thank you for the free lollipop too
22 February 2022
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