Koss Design Reviews 

4,029
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,836 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning colors, exceptional quality, and elegant designs of the beaded bracelets and various other jewelry pieces. Consumers also mention that browsing the store is simple, purchases arrive securely packaged in lovely little pouches, and support teams are exceptionally helpful when contacted. Some reviewers were not happy with the delivery times, noting that international shipping can sometimes take a little longer than expected. A few other people also felt that the bracelet sizing and the elasticity could occasionally pose minor concerns regarding long-term durability over time.

What people talk about most

Product

Reviewers highlight positive aspects of product, frequently praising the stunning designs, gorgeous colors,... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the beautiful colors,... See more

Order

Customers had positive experiences with order, frequently highlighting that the purchasing process is simple... See more

Delivery service

People report positive experiences with delivery service, noting that packages arrive quickly, securely, and... See more

Customer service

Users describe positive interactions with customer service, frequently highlighting that representatives are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Gorgeous bracelets! Such beautiful colors. So comfortable to wear. You don't even realize you are wearing them! WARNING- these are addictive! So many from which to choose. I have so many; there's... See more

Rated 5 out of 5 stars

I saw these on Facebook and thought they would make ideal presents for 2 daughters in law and a granddaughter. They arrived after a week. Beautifully presented and with a free gift added, too. I bough... See more

Rated 5 out of 5 stars

Koss Design is a wonderful Family Business, and i have extremely enjoyed making many, many orders for Beaded Bracelets from them this past year. Every bracelet and one pair of earrings have been more... See more

Rated 5 out of 5 stars

Such beautiful bracelets! I had seen the Rona set on Instagram, but the large size was out of stock, however, more inventory was expected. I reached out via email, and had a very prompt reply! I was... See more


Company details

  1. Costume Jewellery Shop

Written by the company

Koss Design — The Art of Color, Made in Japan At Koss Design, we create handcrafted jewelry that blends Parisian elegance with authentic Japanese craftsmanship. Each piece is made with genuine Miyuki beads, renowned worldwide for their unmatched color depth, brilliance, and durability. Loved by over 100,000 customers across 30+ countries, our bracelets have become a symbol of effortless style — soft, lightweight, and made to be worn every day. Our mission is simple: to bring a touch of artistry and joy to your wrist. Whether you wear one or stack several, every design tells a story — your story. ✨ 4.8/5 stars on Trustpilot ✨ 2,500+ verified reviews ✨ Featured in Marie Claire, Cosmopolitan & Stylist From Japan to Paris, from our hands to yours — each piece reflects care, authenticity, and the belief that jewelry should make you feel something special. 💖 Join the thousands of women who have already fallen in love with Koss Design — where color meets emotion, and elegance becomes effortless


Contact info

4.8

Excellent

TrustScore 5 out of 5

4k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(4,029)

2,241 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love the Luna!

The green and gold shades are so warm and the sparkles add even more punch to the look! I've been wearing lots of greens lately and these bracelets complement my outfits so well. Although I wear 3 to 4 bracelets at a time, I barely notice they're there, they're so comfortable. Love them!

7 October 2026
Unprompted review
Rated 5 out of 5 stars

I was unsure if the site was legit but…

I was unsure if the site was legit but decided to go all in with a big order using discounts offered to make them more affordable.Holiday shopping has started and these bracelets are pretty AND perfect.Surprised by the quality I plan to wear them all the time and our active beach and boat life, sea and sun, will surely be a test. So pretty, comfortable to wear and fun to coordinate with other jewelry and outfits.I will gladly buy more.

6 October 2026
Unprompted review
Rated 5 out of 5 stars

I own several pieces of jewelry from…

I own several pieces of jewelry from Koss Design (necklace, earrings and lots of bracelets). They are really beautiful. The delivery is quick and the customer service is prompt, cordial and helpful. I know I will be ordering again.

7 October 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love my bracelets

I absolutely love my bracelets. I never take them off. They are comfortable and so pretty. My earrings that match are so pretty and I am always getting compliments and people asking me where I bought them from.
Can’t wait to order more for my kids for Christmas.

1 October 2026
Unprompted review
Rated 5 out of 5 stars

These bracelets are a bit of elegance!

These bracelets are a bit of elegance. You can wear them with a dress, a suit and even with a sweatshirt. They are appropriate with anything you wear. They are easy to wear. No, oh, give me a minute while I put on my jewelry. They are on in a snap. And the colors are amazing. Love them! They are on my Christmas list.

3 October 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with my purchase


I purchased two sets of three bracelets. The iconic and Celine sets.
The sets arrive in a cute blue drawstring bag which are perfect for storing your purchases in or for gift giving. The beads are beautiful and the colours exactly as illustrated. The bracelets fit perfectly and lay flat on your wrist.
I am happy I bought these!

5 October 2026
Unprompted review
Rated 5 out of 5 stars

Colours to suit all outfits and occasions

My bracelet was a gift from a friend who has great taste. I had admired hers and a few weeks later she gave me one as a thank you gift. I was thrilled, I love the colours they are so me and seem to go with everything I wear.

7 October 2026
Unprompted review
Rated 5 out of 5 stars

Very pretty bracelets

Very pretty bracelets! Easy to fall in love with quite a few. I have bought several for myself and as gifts. Pleased with my purchases and would happily recommend the service from this company

7 October 2026
Unprompted review
Rated 5 out of 5 stars

I love these bracelets

I love these bracelets! They are so lightweight you don’t even know you’re wearing them. Each one is unique. The choice of colors are amazing! I have enough to match every outfit I have!

6 October 2026
Unprompted review
Rated 5 out of 5 stars

I loved the bracelets!

I loved the bracelets, and the colors and quality are second to none! When I needed customer service they were there promptly and professionally. I'd wholeheartedly suggest them to others!

5 October 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look